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Counter Helper Jobs in Columbus, IN (NOW HIRING)

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Counter Helper information

See Columbus, IN salary details

$10

$17

$23

How much do counter helper jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for counter helper in Columbus, IN is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.99 per hour, depending on experience, location, and employer.

What is a counter helper?

Counter Helpers are employees who assist customers at service counters, such as in delis, bakeries, cafeterias, or retail stores. Their duties typically include greeting customers, taking orders, handling payments, preparing or packaging items, and maintaining cleanliness at the counter area. They play a crucial role in ensuring customer satisfaction by providing efficient and friendly service. Counter Helpers may also restock supplies and help with inventory as needed.

What are the key skills and qualifications needed to thrive as a counter helper, and why are they important?

To thrive as a Counter Helper, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and food handling procedures is often required. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are important soft skills for this role. These skills ensure efficient service, customer satisfaction, and smooth operations in fast-paced retail or food service environments.

What are some common challenges faced by counter helpers and how can they be managed effectively?

Counter Helpers often juggle multiple tasks, such as handling customer orders, processing payments, and maintaining a clean workspace, especially during busy periods. Managing time efficiently and staying organized are key to keeping up with customer demand and avoiding mistakes. Strong communication skills and a positive attitude help in addressing customer concerns quickly and ensuring smooth teamwork with kitchen staff or other team members. Employers typically provide training and support, but being proactive and adaptable is essential for success in this role.
Counter Helper jobs near you

PARTS COUNTER ASSOCIATE

P4 Automotive

Columbus, IN • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer doing their own brake job or a tech in the shop waiting on a part to finish a repair, you're the person who keeps things moving.


This role is part customer service, part inventory management, and part detective work. You'll look up parts, verify fitment, place orders, manage stock, and handle returns. If you like solving puzzles and working with your hands as much as your head, this is a good fit.


No automotive parts experience required. If you're sharp, reliable, and willing to learn the catalog systems, we'll get you there.


What You'll Do


- Help customers and service technicians identify and locate the correct parts

- Look up parts using electronic catalogs and ordering systems

- Process sales, returns, and warranty claims at the counter

- Receive, verify, and stock incoming parts shipments

- Maintain accurate inventory records and keep the department organized

- Place special orders and follow up on backorders

- Answer phones and respond to parts inquiries

- Coordinate with suppliers on availability and pricing


What We're Looking For


- Strong customer service instincts - you're helpful without being asked

- Comfortable using computers and learning new software

- Detail-oriented - wrong part number means a wasted trip or a stalled repair

- Able to lift up to 50 lbs and stay on your feet through the shift

- Good communicator who can work with techs, customers, and vendors

- High school diploma or equivalent


Nice to Have (Not Required)


- Previous parts counter, auto parts retail, or inventory experience

- Familiarity with OEM or aftermarket parts catalogs

- Basic mechanical knowledge or terminology


What We Offer


- Health, dental, and vision insurance

- 401(k)

- Paid time off

- Employee vehicle purchase program

- Parts department career path - counter to management

Apply