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Counter Agent Jobs in Michigan (NOW HIRING)

Pharmacy Technician

Grand Rapids, MI · On-site

$16.75 - $20.50/hr

Ordering prescription medication, over-the-counter products and supplies for the Pharmacy ... Effective communication skills and agent of change. * Maintaining a clean and orderly pharmacy for ...

Pharmacy Technician

Grand Rapids, MI

$16.75 - $20.50/hr

Ordering prescription medication, over-the-counter products and supplies for the Pharmacy ... Effective communication skills and agent of change. * Maintaining a clean and orderly pharmacy for ...

Pharmacy Technician

Kentwood, MI

$16 - $19.50/hr

Ordering prescription medication, over-the-counter products and supplies for the Pharmacy ... Effective communication skills and agent of change. * Maintaining a clean and orderly pharmacy for ...

Pharmacy Technician

Wyoming, MI · On-site

$15.75 - $19.25/hr

Ordering prescription medication, over-the-counter products and supplies for the Pharmacy ... Effective communication skills and agent of change. * Maintaining a clean and orderly pharmacy for ...

You will be responsible for renting vehicles and promoting our products and services at our airport rental counters. This includes processing rental contracts, actively listening to customer needs ...

You will be responsible for renting vehicles and promoting our products and services at our airport rental counters. This includes processing rental contracts, actively listening to customer needs ...

Call Center Agent I

Galesburg, MI · On-site

$14 - $18.50/hr

M-F with occasional Saturday (10 am - 3pm) This is a technical contact center assisting truck dealer technicians and parts counter employees with technical repair guidance or part assistance. (For ...

Call Center Agent I

Galesburg, MI · On-site

$14 - $18.50/hr

This is a TECHNICAL CONTACT CENTER technical contact center assisting truck dealer technicians and parts counter employees with technical repair guidance or part assistance. (For example Automotive ...

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Showing results 1-20

Counter Agent information

See Michigan salary details

$7

$11

$17

How much do counter agent jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for counter agent in Michigan is $11.98, according to ZipRecruiter salary data. Most workers in this role earn between $8.87 and $14.78 per hour, depending on experience, location, and employer.

What is the difference between Counter Agent vs Customer Service Representative?

AspectCounter AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes specialized trainingHigh school diploma or equivalent; customer service skills training
Work EnvironmentBank branches, ticket counters, retail countersCall centers, retail stores, corporate offices
Industry UsageBanking, transportation, retailRetail, telecommunications, finance
Primary RoleAssist customers at physical counters, process transactionsAssist customers via phone or in person, handle inquiries

While both roles involve customer interaction, a Counter Agent primarily works at physical counters handling transactions, whereas a Customer Service Representative may work in various settings, including call centers, assisting customers with inquiries and support. The roles often overlap in skills but differ in environment and specific duties.

Infographic showing various Counter Agent job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $24,917 per year, or $12 per hour.

Return Agent - Detroit Airport

Detroit, MI • On-site

Enterprise Holdings
Travel Arrangement Services • 10K+ employees

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz


Job description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This pay for this position starts at $17 / hour plus monthly bonus incentives.

This position is located at Detroit Metro Airport (DTW) – 338 Lucas Dr. Detroit, MI 48242 (Romulus area)

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k 
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule:

  • This will be a full time position.
  • This position is a union environment and requires open availability, including mornings, afternoons, evenings, weekends and holidays to accommodate any schedule during a shift bid.

We are hiring now for immediate openings.  Responsibilities include:

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
  • Remind customer to check for personal belongings
  • Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
  • Advise and review rental charges; and provide an accurate receipt to the customer
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal
  • Thank customers using the prescribed dialogue
  • Inquire about service, satisfaction and document dissatisfaction
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Use of proper statement to determine if vehicle is being returned with full tank of gas
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years old
  • Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
  • High School Diploma or G.E.D.  required
  • Minimum of 6 months customer service experience  
  • Must have a valid driver's license with no more than 2 moving violations within the last 3 years
  • No drug or alcohol related convictions on driving record in the last 5 years
  • Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing
  • Must be able to work varying shifts, including morning, evenings, nights, weekends and holidays

What Enterprise Holdings employees say

Pay

Benefits

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