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Count Room Representative Jobs in Detroit, MI (NOW HIRING)

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Count Room Representative information

See Detroit, MI salary details

$5

$15

$17

How much do count room representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for count room representative in Detroit, MI is $15.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $16.20 per hour, depending on experience, location, and employer.

What is a count room representative?

Count Room Representatives are employees, typically in casinos or gaming establishments, responsible for collecting, counting, and verifying money from slot machines, table games, and other revenue sources. They ensure that all cash and vouchers are accurately tallied and securely transported according to strict regulatory guidelines. This role requires attention to detail, integrity, and the ability to work in a secure, team-oriented environment. Count Room Representatives play a crucial part in maintaining financial accuracy and compliance within the organization.

What are the key skills and qualifications needed to thrive as a count room representative?

To thrive as a Count Room Representative, you need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with cash handling procedures, counting machines, and security protocols is typically required. Reliability, integrity, and the ability to work discreetly as part of a team are essential soft skills. These skills ensure accuracy, security, and compliance in managing large sums of money in regulated environments like casinos.

What are some common challenges faced by count room representatives, and how can they be effectively managed?

Count Room Representatives often face challenges such as maintaining accuracy under time constraints, handling large sums of money, and adhering to strict casino compliance protocols. To manage these, it’s important to stay organized, double-check all counts, and communicate clearly with team members. Many casinos provide thorough training and standardized procedures to help representatives minimize errors and ensure the integrity of the count process. Building attention to detail and working collaboratively with supervisors and security staff are also key to success in this role.

What is the difference between Count Room Representative vs Cashier?

AspectCount Room RepresentativeCashier
Required CredentialsBasic math skills, attention to detailCash handling certification often preferred
Work EnvironmentCasino or gaming establishment, behind the scenesRetail or hospitality, front-facing customer service
Employer & Industry UsageCasinos, gaming industryRetail stores, restaurants, entertainment venues
Common Search & ComparisonYesYes

The Count Room Representative and Cashier roles both involve handling money and require attention to detail. However, the Count Room Representative typically works behind the scenes in casinos, focusing on counting and verifying chips or currency, while the Cashier interacts directly with customers, handling transactions at the point of sale. Their skills overlap in math and accuracy, but their work environments and customer interaction levels differ significantly.

What cities near Detroit, MI are hiring for Count Room Representative jobs?

Cities near Detroit, MI with the most Count Room Representative job openings:

Count Room Representative jobs near you

COUNT ROOM REPRESENTATIVE

Hollywood Casino at Greektown

Detroit, MI

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.Counts and balances all pit, slot and controlled counts as deemed necessary.  Reconciles cash, markers, inventory and adheres to all Gaming Control Regulation's procedures and policies.   Essential Functions   - Remove and replace drop boxes from slot machines and place boxes on a storage cart - Remove count room drop boxes from storage cart. - Open count room drop boxes and empty contents on count tables. - Show empty drop boxes to count room team members and TV surveillance cameras. - Separate currency from paperwork. - Bundle currency for verification by currency counter. - Complete paperwork. - Complete Audits in count room. - Reset table drop box and slot currency accept on drop boxes. - Maintain control of sensitive keys. - Comply with all Michigan Gaming Regulations and count room procedures. - Other job-related duties as assigned.BRING US YOUR BEST.- Excellent communication skills required. - Ability to understand and comply with state, federal, Company and departmental rules, regulations, policies and procedures. - Ability to read, write and communicate in English. - Ability to use all cage equipment. - Ability to establish and maintain effective working relationship with all staff. - Requires the use of calculators, computers, telephone, and vacuum cleaner.STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

Employment Type: FULL_TIME

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