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Costumer Services Jobs in Springfield, MA (NOW HIRING)

Dollar Tree

COSTUMER SERVICE ASSOCIATE

Chicopee, MA · On-site

$15 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

COSTUMER SERVICE ASSOCIATE

Chicopee, MA · On-site

$15 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Family Dollar

COSTUMER SERVICE ASSOCIATE

Chicopee, MA

$15 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Holyoke YMCA

Membership Representative

Holyoke, MA

Costumer service experience and friendly attitude * CPR/First Aid certification required within first 90 days. Physical Demands: Sufficient strength, agility and mobility to perform essential ...

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

Costumer service experience and friendly attitude * CPR/First Aid certification required within first 90 days. Physical Demands: Sufficient strength, agility and mobility to perform essential ...

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Costumer Services information

See Springfield, MA salary details

$8

$16

$23

How much do costumer services jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for costumer services in Springfield, MA is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $16.30 per hour, depending on experience, location, and employer.

What are jobs in customer service?

Customer service jobs involve assisting customers by answering questions, resolving issues, and providing information about products or services. These roles often require good communication skills, patience, and familiarity with customer management tools like CRM software. Common positions include customer service representative, call center agent, and support specialist, typically requiring a high school diploma or equivalent.

What job makes $10,000 a month without a degree?

In customer service, high-level roles such as customer service managers or specialized account managers can earn around $10,000 monthly, especially in large companies or with extensive experience. These positions often require strong communication skills, leadership abilities, and industry knowledge but may not always require a formal degree.

What is the difference between Costumer Services vs Customer Support?

AspectCustomer Support
CredentialsHigh school diploma or equivalent; technical certifications may be preferred
Work EnvironmentCall centers, online chat, email support, in-office or remote
Industry UsageCommon across retail, tech, telecom, and service industries
Job FocusResolving product or service issues, troubleshooting, technical assistance

Customer Support and Customer Services often overlap, but Customer Support typically emphasizes technical assistance and troubleshooting, while Customer Services covers broader customer interactions like inquiries and account management. Both roles are vital for maintaining customer satisfaction and are frequently found in similar industries and work environments.

What jobs make 5000 a week without a degree?

In customer service, high-paying roles such as sales managers, account executives, or specialized support supervisors can earn around $5,000 weekly, especially with experience, commissions, or bonuses. These positions often require strong communication skills, industry knowledge, and sometimes certifications but not necessarily a college degree.

How can I make 2000 a week working from home?

Customer service roles can pay $2000 or more per week if you work full-time, handle high-volume or specialized support, and have strong communication skills. Earning this level often requires experience, excellent performance, and sometimes working overtime or multiple shifts, especially in remote call centers or as a freelance representative.
What cities near Springfield, MA are hiring for Costumer Services jobs? Cities near Springfield, MA with the most Costumer Services job openings:
Infographic showing various Costumer Services job openings in Springfield, MA as of June 2026, with employment types broken down into 5% Locum Tenens, 20% As Needed, 11% Full Time, 6% Part Time, 55% Contract, and 3% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $33,971 per year, or $16.3 per hour.
COSTUMER SERVICE ASSOCIATE

COSTUMER SERVICE ASSOCIATE

Dollar Tree

Chicopee, MA • On-site

$15 - $16.50/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,430 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:
  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
209 Exchange St,Chicopee,Massachusetts 01013-1246
21972
Family Dollar
From:
15
To:
15.5

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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