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Costumer Service Associate Jobs in Ohio (NOW HIRING)

Tri-C

Lead Theatre Technician

Cleveland, OH · On-site

$23.75/hr

... services and internal and external clients who use thetheatre facilities. DUTIES AND ... Altering andrepairing costume pieces * Laundering, pressing and assembling costumes * Working ...

EMCOR Group Inc

S. A. Comunale Co., Inc.

Barberton, OH · On-site

... Associates. This job requires the ability and desire to work in a fast-paced multi tasked ... Create service billing sheets and send to branches multiple times a month. * Coordinate with the ...

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Costumer Service Associate information

What is the difference between Costumer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; additional certifications in technical support may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & IndustryRetail, hospitality, telecommunicationsTechnology, software, telecommunications
Common Search IntentCustomer service roles, entry-level supportTechnical support, troubleshooting, product assistance

Customer Service Associates primarily handle general customer inquiries and provide support in retail or service settings. Customer Support Specialists often focus on technical issues, troubleshooting, and specialized product assistance, typically in tech or software industries. While both roles require strong communication skills, the Support Specialist may need technical knowledge or certifications. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What cities in Ohio are hiring for Costumer Service Associate jobs?

Cities in Ohio with the most Costumer Service Associate job openings:

Costumer Service Associate jobs near you
Infographic showing various Costumer Service Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Client Services Coordinator

Cincinnati, OH • On-site

People Working Cooperatively Inc
Civic and Social Organizations • 51 - 200 employees
Learn more about People Working Cooperatively Incexternal

$17.25 - $22.50/hr

Full-time

Re-posted 7 days ago

Job description

Description

Responsible for assisting supervisor in essential functions of the Client Services team: intake processing, eligibility determination, outreach, and file and record maintenance for assigned clients. Help Client Services team collaborate with other PWC departments to ensure client's needs are met and complaints or concerns regarding work are addressed in a timely manner. 

Hours are 8:00am to 4:30 pm Monday - Friday, 40-hour work week

Requirements

To perform this job successfully, an individual must be able to complete each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities   to perform the essential functions.

  • Support clients and provide quality customer service via phone calls, chats, email exchanges, and in-person visits. 
  • Provide guidance on PWC's programs and services, set reasonable expectations, and  assist potential clients in preparing applications and securing supporting documents. 
  • Assign weekly tasks to team-members to ensure appropriate coverage in all areas and functions of the team.
  • Assist supervisor with tracking team metrics and output - calls answered, applications processed, etc. 
  • Attend outreach events and represent the agency while connecting with potential clients, volunteers, donors, and supporters.
  • Maintain accurate records and reports of eligible and ineligible clients and service   referrals of client records.
  • Supply additional resources for clients by making appropriate referrals within and outside the agency. 

Education and/or Experience:

  • HS diploma or equivalent, required
  • Associates or Bachelor's degree, preferred
  • 4 Years minimum costumer service experience, required
  • 2 Years management, supervisory, or leadership experience, preferred

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