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Costumer Service Associate Jobs in Illinois (NOW HIRING)

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Costumer Service Associate information

What is the difference between Costumer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; additional certifications in technical support may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & IndustryRetail, hospitality, telecommunicationsTechnology, software, telecommunications
Common Search IntentCustomer service roles, entry-level supportTechnical support, troubleshooting, product assistance

Customer Service Associates primarily handle general customer inquiries and provide support in retail or service settings. Customer Support Specialists often focus on technical issues, troubleshooting, and specialized product assistance, typically in tech or software industries. While both roles require strong communication skills, the Support Specialist may need technical knowledge or certifications. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What cities in Illinois are hiring for Costumer Service Associate jobs?

Cities in Illinois with the most Costumer Service Associate job openings:

Infographic showing various Costumer Service Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Relationship Associate (Seasonal)

Niles, IL • On-site

Revolution Dancewear
Wholesale • 51 - 200 employees

$17/hr

Full-time

Retirement

Posted 16 days ago


Job description

At REV UP Brands, we’re passionate about empowering dancers of all abilities through our exceptional dancewear, shoes, and costumes. Since 1996, we’ve built strong connections with dance studios across the globe, and now we’re looking for enthusiastic individuals to join our Customer Service Team during our busy season.

If you’re ready to make a difference in the lives of dancers everywhere and thrive in a dynamic environment, we’d love to have you on our team!

Customer Relationship Associates share a passion for working with our customers, a talent for creating meaningful relationships, an ability to quickly and effectively resolve customer concerns. The Customer Relationship Associate will work closely with our customers, by phone, email, and chat to provide assistance regarding our products, place orders, manage and track shipments, and any other help they might need.

The Customer Relationship Associate will:

o Answer inbound calls from both new and existing customers, offering advice on all products, taking orders and answering questions.

o Follow up on promotions, surveying for information, or seeking feedback on Revolution’s performance.

o Understand and report on customer feedback and behavior, helping to constantly improve Revolution’s products and performance.

o Complete other duties, requests, and projects as assigned.

A successful Customer Relationship Associate will possess the following skills:

o A commitment to customer service and the creation of lasting relationships.

o Exceptional verbal and written communication skills and the ability to work collaboratively with both co-workers and customers.

o The ability to multi-task, while maintaining focus on the customer at all times.

o Excellent problem-solving and decision-making abilities, leading to favorable results for our customers.

Working ability in Microsoft Word, Excel, and Outlook. Extreme attention to detail.

Position is SEASONAL

Season timeframe: September 2026 - March 2027

Training class will start: September 29, 2026

Training Schedule: Monday - Friday, 9am - 4pm (estimated 3 weeks), then you transition to your regular shift.

Shifts available: 9am - 5pm or 10am - 5pm

Training will be performed Onsite. After training complete and performance levels met opportunity to work hybrid

Pay Rate $17/hour

Benefits:

  • 401(k) matching
  • Flexible schedule
  • On-the-job training

Education:

  • High school or equivalent (Preferred)