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Cosmetics Department Manager information

What does a cosmetics department manager do?

A Cosmetics Department Manager oversees the daily operations of the cosmetics section within a retail store. They are responsible for managing staff, ensuring excellent customer service, maintaining inventory, and achieving sales targets. Additionally, they coordinate product displays, train employees on product knowledge, and work with vendors to keep the department stocked with the latest beauty products. Their role is vital for creating an appealing shopping experience and driving department profitability.

What are the key skills and qualifications needed to thrive as a cosmetics department manager?

To thrive as a Cosmetics Department Manager, you need a solid background in retail management, sales techniques, and product knowledge, usually supported by experience in cosmetics or beauty retail. Familiarity with inventory management systems, point-of-sale (POS) software, and basic merchandising tools is typically required. Outstanding leadership, customer service, and communication skills help you motivate staff and create a positive shopping experience. These skills ensure efficient operations, high sales performance, and strong customer loyalty in a competitive retail environment.

What are some common challenges faced by a cosmetics department manager, and how can they be addressed?

One common challenge for Cosmetics Department Managers is balancing sales targets with ensuring exceptional customer service. Managing a diverse team, staying updated on product trends, and maintaining inventory accuracy can also be demanding. Success often comes from fostering strong relationships with beauty consultants, organizing engaging in-store events, and using data to anticipate customer needs. Regular training and clear communication help address these challenges and create a motivated, high-performing team.

What are popular job titles related to Cosmetics Department Manager jobs in California?

For Cosmetics Department Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Cosmetics Department Manager jobs in California look for?

The top searched job categories for Cosmetics Department Manager jobs in California are:

What cities in California are hiring for Cosmetics Department Manager jobs?

Cities in California with the most Cosmetics Department Manager job openings:

Cosmetics Department Manager jobs near you
Infographic showing various Cosmetics Department Manager job openings in California as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Beauty Counter Manager - MAC, San Francisco Union Square - Full Time

Macy's

San Francisco, CA • On-site

$19.61 - $26.85/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Macy's rating

6.3

Company rating: 6.3 out of 10

Based on 861 frontline employees who took The Breakroom Quiz

6th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
What You Will Do
  • Inspire teamwork to reach sales goals and elevate the customer experience
  • Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
  • Develop and implement business driving events to achieve department goals
  • Supervise proper presentation, organization, storing, and replenishment of stock
  • Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
  • Meet and exceed your own and the company's sales goals
  • Work well with vendors to get the best business outcomes
  • Manage vendor events and promotions, including scheduling and execution
  • Maintain compliance with all hygiene standards
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need
Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.
Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience
Who You Are
  • Able to coach and provide feedback to Beauty Advisors to exceed daily goals
  • Possess a passion and a business-minded attitude to succeed in a performance-based setting
  • Able to resolve customer problems in a constructive and forward-looking way and of managing multiple tasks at once in a fast-paced environment
  • Enthusiasm for the beauty industry and the skills to provide outstanding customer care
  • Strong organizational skills to manage multiple tasks at once while maintaining superior results
  • Flexible and able to use sound judgment in ambiguous situations
  • Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
  • 3 to 5 years of relevant work experience

Essential Physical Requirements:
  • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
  • Frequent use of computers and handheld electronic equipment
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
  • This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.
  • Lifting and moving items weighing up to 25lbs.

About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00

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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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