JOB DESCRIPTIONWe are seeking a strong, motivated, and charismatic professional to join the Sales Department at our full-service Holiday Inn hotel, featuring over 20,000 square feet of conference and event space.
The ideal candidate will have previous hotel sales experience and a passion for building client relationships, driving revenue, and delivering exceptional guest satisfaction.
Responsibilities
•Develop, maintain, and grow Corporate Transient and Group sales accounts
•Conduct both inside and outside sales calls
•Build and maintain strong client relationships
•Negotiate contracts and pricing to maximize profitability while meeting client needs
•Coordinate closely with the Front Desk and other hotel departments to ensure guest satisfaction
•Achieve and exceed monthly sales goals
•Manage client inquiries, room blocks, catering opportunities, and event bookings
•Handle challenging situations professionally with tact and diplomacy
Qualifications
•Previous hotel sales experience required, including booking guest rooms and catering/business events
•Bachelor’s degree or equivalent higher education qualification in Marketing or a related field preferred
•Knowledge of Delphi or other hotel sales/booking systems required
•Strong communication, negotiation, and organizational skills
•Ability to work well under pressure in a fast-paced environment
•Flexible schedule and adaptability to varying work hours
•Self-motivated with a strong interest in sales and customer service
Compensation & Benefits
•Salary based on experience
•Bonus Opportunity
•Benefits available after 90 days of employment
Job Type
•Full-time
Benefits:
•Health & Dental insurance
•Employee discount
Schedule:
•8 hours, Monday – Friday
•Weekends as needed
REQUIREMENTS- Previous hotel sales manager experience
- Must have knowledge of Delphi or other sales booking system.
ABOUT THE COMPANYHoliday inn Independence
6001 Rockside Road
Independence, OH 44131