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Copier Service Manager Jobs in Calgary, AB (NOW HIRING)

Office Supply Management: Monitor office supplies inventory. Customer Service: Greet and assist ... Knowledge of office equipment use (computer, printer, copier etc). Ability to speak, read and write ...

... managing communications, and providing professional, welcoming customer service to clients ... Knowledge of office equipment use (computer, printer, copier etc). \n * Ability to speak, read and ...

... management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape ... Customer service experience preferred * Retail experience preferred Euromarket Designs, Inc., which ...

... management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape ... Customer service experience preferred * Retail experience preferred Euromarket Designs, Inc., which ...

... service, visual merchandising and teamwork * Lead by example and support store management in ... copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools ...

... service, visual merchandising and teamwork * Lead by example and support store management in ... copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools ...

Copier Service Manager information

What is the difference between Copier Service Manager vs Copier Technician?

AspectCopier Service ManagerCopier Technician
CredentialsTechnical certifications, management trainingTechnical certifications, hands-on training
Work EnvironmentOffice, service management, client coordinationOn-site, repair, maintenance of copiers
Employer & Industry UsageOffice equipment companies, managed service providersService providers, repair shops, corporate clients

The Copier Service Manager oversees service operations, manages technicians, and coordinates client support, requiring management skills and certifications. In contrast, the Copier Technician focuses on repairing and maintaining copiers directly on-site, emphasizing technical skills. Both roles are essential in the copier service industry but differ mainly in responsibilities and scope.

Infographic showing various Copier Service Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

(sr) Field Service Technician (Production Print ) - (Calgary)

Konica Minolta Business Solutions (Canada) Ltd.

Calgary, AB

Full-time

Re-posted 17 days ago


Konica Minolta rating

7.6

Company rating: 7.6 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

82nd of 156 rated electronics manufacturers


Job description

Overview

Join Our Team as a Production Print Field Service Technician!

Are you passionate about providing top-notch technical support and problem-solving within the production print environment? We're searching for a skilled Production Print Field Service Technician to become a vital part of our innovative team. If you thrive in a fast-paced, forward-thinking setting and possess a talent for troubleshooting, we'd love to hear from you!

Responsibilities

Perform on-site maintenance and repairs for production print equipment.

Diagnose and resolve technical issues promptly to minimize production downtime.

Conduct regular inspections and implement preventive maintenance procedures.

Install, configure, and calibrate production print machinery for optimal performance.

Collaborate closely with clients, delivering outstanding customer service and support.

On-site service of MFPsMaintain parts and call management as well as accurate records to achieve KPI targetsResponsible to learn new technologies, maintain accurate records and assist other team members as required10% - Lead referrals, assists with customer assessments and solution design90% - break-fix and customer supportSeeks opportunities to improve territory parts budget and inventory controlPerform other relevant duties as assigned by management.

Qualifications

Demonstrated experience in servicing and repairing production print machinery.

Proficient in mechanical and electrical troubleshooting within a production print environment.

Familiarity with a variety of production print technologies and systems.

Exceptional communication skills and a strong customer service orientation.

Ability to work independently and adapt to diverse client environments

Network Skills:Install and troubleshooting of basic printing and scanning solutions.Microsoft OS peer to peer and client side of server environmentsFamiliar with printing from common business apps

Solutions Knowledge: Basic understanding of solutions portfolio

Product Knowledge: Excellent working knowledge and certification of production systems

Color Skills: Working knowledge of calibration, and RIP configurations

Communication Skills: Excellent verbal and written and interpersonalMentoring and Instruction: 10% - based on technical expertisePre/Post Consulting Ability: ModerateWorking directions: Requires limited assistance for more difficult problems

Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relationsTravelling within Canada. Candidate must provide & maintain valid travel documents at ownexpenseOwn vehicle and possess valid insurance with appropriate coverage and a valid drivers' license in good standingStandby and afterhours work may be requiredTraining may require afterhours travel and stay overs including weekendsPerform other relevant duties as assigned by management

Why Join Us?

Opportunity to work with cutting-edge production print technology.

Competitive compensation and comprehensive benefits package.

Supportive and collaborative team environment.

Continuous learning and growth opportunities.

Contribute to the success of an industry leader.

If you're ready to elevate your expertise in the dynamic world of production print technology, we encourage you to apply today! Become an integral part of our team, driving excellence and innovation in the production print field.

#KM

About Us

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. 

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.

EOE Statement

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale. 

Employment Type: FULL_TIME

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