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Cookies Factory Jobs in Ohio (NOW HIRING)

This role supports the 1-800-Flowers family of food brands, including Harry & David, Cheryl's Cookies, The Popcorn Factory , and others. Accounts are transitioned to the Key Account Manager after ...

This role supports the 1-800-Flowers family of food brands, including Harry & David, Cheryl's Cookies, The Popcorn Factory , and others. Accounts are transitioned to the Key Account Manager after ...

This role supports the 1-800-Flowers family of food brands, including Harry & David, Cheryl's Cookies, The Popcorn Factory , and others. Accounts are transitioned to the Key Account Manager after ...

Director, Supply Chain Finance

Westerville, OH · On-site

$176K - $199K/yr

Our family of brands includes 1-800-Flowers.com, Harry & David, Cheryl's Cookies, Personalization Mall, The Popcorn Factory, Shari's Berries, Wolferman's Bakery, and more. We're continuing to invest ...

Director, Supply Chain Finance

Westerville, OH · On-site

$176K - $199K/yr

Our family of brands includes 1-800-Flowers.com, Harry & David, Cheryl's Cookies, Personalization Mall, The Popcorn Factory, Shari's Berries, Wolferman's Bakery, and more. We're continuing to invest ...

Cookies Factory information

What is a cookies factory job?

A Cookies Factory job involves working in a production facility that makes cookies on a large scale. Responsibilities may include mixing ingredients, operating machinery, monitoring baking processes, packaging finished products, and ensuring quality control. Workers must follow safety and hygiene standards to maintain product quality. Roles vary from production line workers to quality inspectors and machine operators. This job requires attention to detail, teamwork, and sometimes physical labor in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the cookies factory position?

To excel in a Cookies Factory role, you need knowledge of food production processes, familiarity with food safety regulations, and often a high school diploma or equivalent. Experience with industrial baking equipment, temperature controls, and inventory management systems is usually valuable, and food safety certifications may be required. Attention to detail, reliability, teamwork, and effective communication are essential soft skills. These competencies ensure safe, efficient, and high-quality cookie production while maintaining compliance and productivity in a fast-paced environment.

What does a typical workday look like at a cookies factory?

A typical workday at a cookies factory involves operating and monitoring baking machinery, preparing raw ingredients, performing quality checks on finished products, and maintaining cleanliness in the work area. Employees often work as part of a team on a production line, coordinating with others to keep the process running smoothly and efficiently. Shifts may vary depending on the production schedule, and there can be peak periods—such as holidays—when demand increases. The work environment is usually fast-paced and requires both standing for extended periods and adherence to strict safety and hygiene protocols. Teamwork, organization, and attention to detail are crucial for meeting production targets and ensuring product quality.

Are cookies factory jobs hard?

Cookies factory jobs typically involve repetitive tasks such as mixing, baking, and packaging cookies, which can be physically demanding and require attention to safety protocols. The work environment is often fast-paced, and employees may need to work in shifts, including nights or weekends, depending on the company's schedule.

What are popular job titles related to Cookies Factory jobs in Ohio?

For Cookies Factory jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Cookies Factory jobs in Ohio look for?

The top searched job categories for Cookies Factory jobs in Ohio are:

What cities in Ohio are hiring for Cookies Factory jobs?

Cities in Ohio with the most Cookies Factory job openings:

Infographic showing various Cookies Factory job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Full-time

Posted 27 days ago


1-800-Flowers rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

The Corporate Sales Key Account Manager is responsible for managing and growing an assigned portfolio of business-to-business customer accounts with an annual gift spend of under $10K, with a primary focus on increasing order size, order frequency, and long-term account value.
This role supports the 1-800-Flowers family of food brands, including Harry & David, Cheryl's Cookies, The Popcorn Factory, and others. Accounts are transitioned to the Key Account Manager after being onboarded and managed by Strategic Outside Sales Executives for at least one year. The Key Account Manager's objective is to drive incremental revenue growth, expand use cases, and identify opportunities for referrals and future new business.
The ideal candidate is a proactive relationship builder with a strong consultative sales mindset, comfortable managing a high-volume book of business while uncovering growth opportunities. This role uses the same systems, tools, and processes as the broader sales team, including Salesforce.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage and grow a portfolio of assigned business accounts with annual spend under $10K.
  • Drive incremental revenue through increased order frequency, expanded use cases, and larger average order value.
  • Maintain regular outbound and inbound communication with assigned accounts via phone, email, and virtual meetings.
  • Execute account growth strategies following handoff from Strategic Outside Sales.
  • Identify opportunities to expand gifting programs across departments, occasions, and seasons.
  • Serve as the primary point of contact for assigned accounts, delivering a high level of service and responsiveness.
  • Identify and refer high-potential accounts or new business opportunities back to Strategic Outside Sales.
  • Build long-term relationships with key contacts within each account.
  • Educate customers on the full portfolio of 1-800-Flowers food brands and solutions.
  • Manage pipeline activity and account notes within Salesforce.
  • Track customer interactions, opportunities, and performance metrics consistently.
  • Collaborate with internal teams to ensure smooth order execution and customer satisfaction.
  • Monitor account trends, buying patterns, and growth opportunities.
  • Meet or exceed assigned productivity including call/ email goals and revenue goals.
  • Other duties as assigned.

EDUCATION AND EXPERIENCE
  • High School diploma or GED required; Bachelor's degree preferred.
  • 2-4+ years of B2B sales or account management experience required.
  • Experience managing and growing existing customer accounts preferred.
  • Proven ability to grow revenue within an assigned book of business.
  • Strong customer relationship and follow-up skills.
  • Experience using Salesforce or similar CRM tools preferred.
  • Proficiency in MS Word, Excel, Teams and PowerPoint.

KNOWLEDGE, SKILLS AND ABILITIES
  • Account management and consultative selling principles.
  • Customer service standards and relationship management.
  • Sales pipeline and CRM best practices.
  • English language proficiency.
  • Computer software and applications knowledge.

SKILLS
  • Strong listening, communication, and relationship-building skills.
  • Time management and organizational skills.
  • Persuasive communication and opportunity identification.
  • Written and verbal communication.
  • Problem-solving and decision-making.
  • Ability to manage multiple accounts and priorities effectively.

ABILITIES
  • Clear oral and written expression.
  • Problem sensitivity and critical thinking.
  • Information organization and pattern recognition.
  • Ability to adapt to changing priorities and customer needs.

PHYSICAL DEMAND AND WORK EFFORT
  • Constant mental and visual attention in an office environment.
  • Comfortable working conditions.
  • Ability to sit for extended periods.
  • Ability to lift, push, and pull up to 10 pounds occasionally.
  • Minimal travel may be required.
  • FLSA Status: Hourly, Non-Exempt.

The Corporate Sales Key Account Manager is responsible for managing and growing an assigned portfolio of business-to-business customer accounts with an annual gift spend of under $10K, with a primary focus on increasing order size, order frequency, and long-term account value.
This role supports the 1-800-Flowers family of food brands, including Harry & David, Cheryl's Cookies, The Popcorn Factory, and others. Accounts are transitioned to the Key Account Manager after being onboarded and managed by Strategic Outside Sales Executives for at least one year. The Key Account Manager's objective is to drive incremental revenue growth, expand use cases, and identify opportunities for referrals and future new business.
The ideal candidate is a proactive relationship builder with a strong consultative sales mindset, comfortable managing a high-volume book of business while uncovering growth opportunities. This role uses the same systems, tools, and processes as the broader sales team, including Salesforce.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage and grow a portfolio of assigned business accounts with annual spend under $10K.
  • Drive incremental revenue through increased order frequency, expanded use cases, and larger average order value.
  • Maintain regular outbound and inbound communication with assigned accounts via phone, email, and virtual meetings.
  • Execute account growth strategies following handoff from Strategic Outside Sales.
  • Identify opportunities to expand gifting programs across departments, occasions, and seasons.
  • Serve as the primary point of contact for assigned accounts, delivering a high level of service and responsiveness.
  • Identify and refer high-potential accounts or new business opportunities back to Strategic Outside Sales.
  • Build long-term relationships with key contacts within each account.
  • Educate customers on the full portfolio of 1-800-Flowers food brands and solutions.
  • Manage pipeline activity and account notes within Salesforce.
  • Track customer interactions, opportunities, and performance metrics consistently.
  • Collaborate with internal teams to ensure smooth order execution and customer satisfaction.
  • Monitor account trends, buying patterns, and growth opportunities.
  • Meet or exceed assigned productivity including call/ email goals and revenue goals.
  • Other duties as assigned.

EDUCATION AND EXPERIENCE
  • High School diploma or GED required; Bachelor's degree preferred.
  • 2-4+ years of B2B sales or account management experience required.
  • Experience managing and growing existing customer accounts preferred.
  • Proven ability to grow revenue within an assigned book of business.
  • Strong customer relationship and follow-up skills.
  • Experience using Salesforce or similar CRM tools preferred.
  • Proficiency in MS Word, Excel, Teams and PowerPoint.

KNOWLEDGE, SKILLS AND ABILITIES
  • Account management and consultative selling principles.
  • Customer service standards and relationship management.
  • Sales pipeline and CRM best practices.
  • English language proficiency.
  • Computer software and applications knowledge.

SKILLS
  • Strong listening, communication, and relationship-building skills.
  • Time management and organizational skills.
  • Persuasive communication and opportunity identification.
  • Written and verbal communication.
  • Problem-solving and decision-making.
  • Ability to manage multiple accounts and priorities effectively.

ABILITIES
  • Clear oral and written expression.
  • Problem sensitivity and critical thinking.
  • Information organization and pattern recognition.
  • Ability to adapt to changing priorities and customer needs.

PHYSICAL DEMAND AND WORK EFFORT
  • Constant mental and visual attention in an office environment.
  • Comfortable working conditions.
  • Ability to sit for extended periods.
  • Ability to lift, push, and pull up to 10 pounds occasionally.
  • Minimal travel may be required.
  • FLSA Status: Hourly, Non-Exempt.

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