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Conversation Engineer Jobs in Dallas, TX (NOW HIRING)

GM Financial

Conversation Designer II

Arlington, TX · On-site

As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR ... Knowledge of Natural Language Processing and Prompt Engineering * Familiar with Agile principles ...

GM Financial

Conversation Designer II

Arlington, TX · Hybrid

Knowledge of Natural Language Processing and Prompt Engineering * Familiar with Agile principles ... Certification in conversation design or UX design preferred What We Offer: Generous benefits ...

DMG MORI USA, INC

Applications Engineer

Irving, TX · On-site

$80K - $105K/yr

Use CAPPS conversational programming, industry standard CAM systems, and direct G-Code/ Macro programming to generate CNC programs for parts processing. * Setup CNC machines with program, tooling ...

Saransh Inc

Conversational AI Developer

Irving, TX · On-site

Conversational AI Developer Locations: Irving/Dallas, Texas & Jacksonville Florida Duration: Long Term Day to Day job Duties: * Develop and implement conversational AI solutions: Design, build, and ...

Forhyre

Product Manager - Conversational AI

Plano, TX · On-site

As a Product Manager - Conversational AI at ChatBotz.ai, you will play a pivotal role in driving ... Work closely with the engineering team to define technical requirements and ensure successful ...

Forhyre

Tech Lead - Conversational AI

Plano, TX · On-site

Strong programming skills in languages such as Python, Java, or JavaScript. * In-depth knowledge of natural language processing (NLP), machine learning (ML), and deep learning techniques.

Forhyre

Tech Lead - Conversational AI

Plano, TX · On-site

Strong programming skills in languages such as Python, Java, or JavaScript. * In-depth knowledge of natural language processing (NLP), machine learning (ML), and deep learning techniques.

MSR Cosmos

Google Cloud ML Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

Dallas, TX (Day1 Onsite) Duration: Long Term We seek an experienced developer to design, build, and deploy advanced conversational AI solutions on Google Cloud. You will leverage Vertex AI, CCAI, and ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Troubleshoot issues related to AI agents, conversation flows, REST APIs, integrations ... Escalate complex issues to Engineering with clear documentation, troubleshooting steps, and ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Troubleshoot issues related to AI agents, conversation flows, REST APIs, integrations ... Escalate complex issues to Engineering with clear documentation, troubleshooting steps, and ...

SCI SOLUTIONS GLOBAL

AI/ML Software Engineer

Plano, TX · On-site

$55 - $60/hr

Develop conversational AI solutions, including text chatbots and voice-enabled applications. * Apply prompt engineering techniques including system prompts, few-shot prompting, tool calling, and ...

Smiths Group

CNC Programmer II - 1st Shift

Irving, TX · On-site

$25.50 - $34.75/hr

Qualifications Technical Knowledge, Skills and Abilities: * 3-7 years of hands-on manual machining and CNC setup and operation experience with conversational programming-you've got the chops!

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All JobsConversation Engineer JobsConversation Engineer Jobs in Dallas, TX

Conversation Engineer information

See Dallas, TX salary details

$38.6K

$100.7K

$136K

How much do conversation engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for conversation engineer in Dallas, TX is $100,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,100.00 and $115,200.00 per year, depending on experience, location, and employer.

What is the difference between Conversation Engineer vs Chatbot Developer?

AspectConversation EngineerChatbot Developer
Required CredentialsBachelor's in CS, Linguistics, or related; experience with NLP toolsBachelor's in CS, Software Engineering, or related; programming skills in Python, JavaScript
Work EnvironmentDesigning conversational flows, testing voice/text interactions, collaborating with UX teamsDeveloping chatbot code, integrating APIs, deploying chatbots on platforms
Employer & Industry UsageTech companies, customer service, AI firmsTech startups, customer support, AI development teams
Common Search & ComparisonYesYes

Conversation Engineers focus on designing and optimizing conversational interactions, often working with NLP and UX teams. Chatbot Developers primarily write code to build and deploy chatbots. While both roles involve AI and customer engagement, Conversation Engineers emphasize conversation flow and user experience, whereas Chatbot Developers concentrate on technical implementation.

Conversation Designer II

Arlington, TX • On-site

GM Financial
Finance and Insurance • 5 - 10K employees
Learn more about GM Financialexternal

Full-time

Retirement

Re-posted 6 days ago

GM Financial rating

8.2

Company rating: 8.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

Job description


Why GM Financial Technology
Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
This position is a hybrid work environment, 2-days a week in office, 3 days work from home. Offices in DFW , Arlington, TX, Irving, TX, Ft. Worth, TX OR one of our credit center offices in San Antonio, TX, Chandler, AZ, or Charlotte, NC.
Responsibilities
About the role:
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ensure seamless interactions utilizing best practices in user-centered design. This role involves leading projects with Product Owners, collaborating with designers, researchers, developers, and business stakeholders to craft voice and messaging strategies. Ideal candidates bring expertise in voice interaction, information design, analytics, and user research, along with a passion for creating meaningful and impactful customer experiences.
In this role you will:
  • Own and continuously improve the overall chatbot/IVR design and user experience, using a variety of metrics and data-driven insights
  • Participate across all product phases: discovery, delivery, and iteration\
  • Lead collaborative design reviews with the product team to ensure user-centric solutions.
  • Delivers in a fast-paced, collaborative agile environment
  • Practices holistic experience design
  • Gathers a deep understanding of product business requirements, customer behavior, and technical limitations
  • Present and advocate for user-centered design and effectively articulate design decisions

Qualifications
What makes you an ideal candidate?
  • Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc.
  • Experience in AI, chatbot/IVR strategy, conversation design, and optimization
  • Knowledge of Natural Language Processing and Prompt Engineering
  • Familiar with Agile principles and able to work effectively with cross-functional teams.
  • Exceptional UX writing for messaging and voice, with ability to adapt tone and style for conversational interfaces verses traditional marketing
  • Adaptability to accommodate constantly changing priorities
  • Self-motivated, positive attitude, quick to learn and a growth-oriented mindset
  • Strong interpersonal skills for effective collaboration and communicating technical requirements and solutions to a variety of audiences
  • Contact center and/or customer service experience a plus
  • Bilingual a plus (English + Spanish)

Experience
  • 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required
  • High School Diploma or equivalent required
  • Bachelor's Degree in related field or equivalent work experience required

Licenses and Certifications
  • Certification in conversation design or UX design preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Hybrid work environment, 2-days a week in DFW Arlington, TX, Irving, TX, Ft. Worth, TX OR one of our credit centers offices in San Antonio, TX, Chandler, AZ, or Charlotte, NC.
NOTE: We are unable to consider candidates who require visa sponsorship for this position.
This position is not open to agency submissions
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