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Conversation Engineer Jobs in Florida (NOW HIRING)

RIT Solutions, Inc.

Chatbot Engineer

Tampa, FL · On-site

RIT Solutions, Inc. is seeking a Chatbot Engineer to design, develop, and maintain chatbot ... The role involves implementing conversation flows, automating test cases, and optimizing chatbot ...

Daniels Manufacturing Corporation

Machinist I-III

Orlando, FL · On-site

$18.75 - $25.50/hr

Grinding, Prototrak Milling (conversational), CNC Milling, or CNC Lathe • Working knowledge of G and M code programming (required for CNC Mill and CNC Lathe roles) • Experience with Prototrak ...

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Conversation Engineer information

What is the difference between Conversation Engineer vs Chatbot Developer?

AspectConversation EngineerChatbot Developer
Required CredentialsBachelor's in CS, Linguistics, or related; experience with NLP toolsBachelor's in CS, Software Engineering, or related; programming skills in Python, JavaScript
Work EnvironmentDesigning conversational flows, testing voice/text interactions, collaborating with UX teamsDeveloping chatbot code, integrating APIs, deploying chatbots on platforms
Employer & Industry UsageTech companies, customer service, AI firmsTech startups, customer support, AI development teams
Common Search & ComparisonYesYes

Conversation Engineers focus on designing and optimizing conversational interactions, often working with NLP and UX teams. Chatbot Developers primarily write code to build and deploy chatbots. While both roles involve AI and customer engagement, Conversation Engineers emphasize conversation flow and user experience, whereas Chatbot Developers concentrate on technical implementation.

What cities in Florida are hiring for Conversation Engineer jobs?

Cities in Florida with the most Conversation Engineer job openings:

Software Engineer - Conversational AI

Tampa, FL • On-site

Symple Lending
See more jobs at Symple Lendingexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Hybrid - Tampa, FL About Symple Lending

Symple Lending is a fast-growing fintech company transforming the consumer lending experience through technology, data, and high-performance marketing. We leverage AI, automation, and modern cloud infrastructure to create smarter customer experiences while driving measurable business results. Our environment is fast-paced, execution-driven, and focused on measurable outcomes. We prioritize builders-people who take ownership, move quickly, and solve problems at the system level.

About the Role

We're seeking a Software Engineer - Conversational AI to join our Customer Engagement team. You'll design, build, and maintain the cloud infrastructure and REST APIs that power our AI voice agents while supporting real-time contact center operations, including call routing, lead management, outbound campaigns, and conversation storage.

What You'll Do
  • Design and develop TypeScript AWS Lambda REST APIs for AI voice agents.
  • Build and maintain conversational AI agents in ElevenLabs and Zoom Virtual Agent (ZVA).
  • Perform prompt engineering, tool definition, and agent optimization.
  • Write unit and integration tests following TDD best practices.
  • Develop Infrastructure as Code using AWS CDK (TypeScript).
  • Integrate with Twilio or similar telephony platforms for calls and SMS.
  • Monitor, troubleshoot, and optimize production systems using CloudWatch.
  • Participate in code reviews and architectural decisions.
  • Partner with business stakeholders to translate requirements into scalable APIs and AI solutions.
What We're Looking For
  • Production experience with TypeScript, Node.js, and AWS.
  • REST API development using API Gateway or similar technologies.
  • Experience with conversational AI platforms (ElevenLabs, ZVA, AWS Lex, Dialogflow, or similar).
  • Prompt engineering and AI agent configuration experience.
  • AWS Lambda, API Gateway, DynamoDB, SQS, SNS, S3, EventBridge, and AWS CDK.
  • Experience integrating Twilio or other telephony providers.
  • Strong TDD practices using Jest or similar frameworks.
  • Knowledge of IAM, secrets management, secure API design, and Git workflows.
  • Ability to collaborate in a fast-paced engineering environment.
Preferred Qualifications
  • HubSpot CRM integrations
  • GitHub Actions CI/CD pipelines
  • SQL, Redshift, Athena, or similar analytics platforms
  • CloudWatch dashboards and observability
  • EventBridge Scheduler experience
Technologies You'll Work With
  • Node.js & TypeScript
  • AWS Lambda, API Gateway, CDK
  • DynamoDB, Amazon S3
  • SQS, SNS, EventBridge Scheduler
  • Twilio
  • ElevenLabs & Zoom Virtual Agent
  • CloudWatch & pino structured logging
  • Git & GitHub
Why Join Symple Lending
  • Build cutting-edge AI solutions with real business impact.
  • Work alongside a collaborative, high-performing engineering team.
  • Own scalable systems that directly improve the customer experience.
  • Join a company that values innovation, ownership, and execution.
Compensation & Benefits
  • Competitive base salary
  • Performance bonus opportunities
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off and holidays
  • Hybrid work environment in Tampa, FL
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