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Contractual Ritchie Bros Auctioneers Jobs (NOW HIRING)

Customer Service Representative

Grove City, OH · On-site

$15 - $20.50/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Yard Staff - Part-Time

Perris, CA · On-site

$19.70 - $22/hr

Ritchie Bros. Auctioneers is looking for an energetic, customer-focused Part Time Yard Staff. In this role, you'll help our team to organize the Perris, CA yard for auctions, and you'll work at our ...

Customer Service Representative

Dayton, OH

$14 - $19.25/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Customer Service Representative

Culpeper, VA

$15.75 - $21.50/hr

Professional and clean appearance About Us IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for ...

Customer Service Representative

Houston, TX · On-site

$13.50 - $18.25/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

About Us IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction ...

Customer Service Representative

Indianapolis, IN · On-site

$15 - $20.50/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Customer Service Representative

Culpeper, VA

$15.75 - $21.50/hr

... a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging ...

Customer Service Representative

Flint, MI · On-site

$15.50 - $21.25/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Customer Service Representative

High Point, NC

$14.25 - $19.50/hr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

Yard Staff - Part-Time

Perris, CA

$20 - $26/hr

Ritchie Bros. Auctioneers is looking for an energetic, customer-focused Part Time Yard Staff. In this role, you'll help our team to organize the Perris, CA yard for auctions, and you'll work at our ...

Senior Software Engineer

Westchester, IL · On-site

$121K - $160K/yr

IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for ...

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Customer Service Representative

Customer Service Representative

Ritchie Bros.

Grove City, OH • On-site

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

3rd of 16 rated auctioneers


Job description

  • The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


  • Previous work experience where you worked in-person with customers.
  • Experience using computers, and able to learn to use new technology and software.
  • Excellent keyboarding skills for data entry.
  • A commitment to providing fantastic customer service.
  • Able to work well and maintain a positive attitude in high-pressure situations.
  • A friendly, outgoing, patient personality.
  • You thrive working as part of team, pitching in wherever you're needed.
  • Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
  • Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.
  • Responsible for processing payments from successful bidders
  • Provide customers with information about auxiliary services.
  • Ensure that superior customer service is always delivered to all customers.
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
  • Perform other duties as assigned.

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