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Contractual Remote Helpdesk Jobs in Kansas (NOW HIRING)

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Clinical Project Manager (Oncology)- United States or Canada- Remote ICON is a global healthcare ... Our diverse teams enable us to become a better partner to our customers and help us to fulfil our ...

Ccfs

Interline Specialist

Kansas City, KS · On-site +1

$21 - $22/hr

This position has the potential to be remote. ESSENTIAL JOB DUTIES * Daily revenue splitting and ... Review rates provided by partners to ensure they are in line with contractual agreements * Other ...

Lemartec

Sr. Estimator

Lawrence, KS · Remote

This is a fully remote position and may be based anywhere within the United States. The role ... Coordination with other company executives to help effectuate the firm's strategic planning effort.

Lemartec

Sr. Estimator

Leawood, KS · Remote

This is a fully remote position and may be based anywhere within the United States. The role ... Coordination with other company executives to help effectuate the firm's strategic planning effort.

Lemartec

Sr. Estimator

Arkansas City, KS · Remote

This is a fully remote position and may be based anywhere within the United States. The role ... Coordination with other company executives to help effectuate the firm's strategic planning effort.

Lemartec

Sr. Estimator

Lenexa, KS · Remote

This is a fully remote position and may be based anywhere within the United States. The role ... Coordination with other company executives to help effectuate the firm's strategic planning effort.

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Contractual Remote Helpdesk information

What is a contractual remote helpdesk?

A Contractual Remote Helpdesk refers to IT support professionals who work remotely and are hired on a contractual basis, rather than as full-time employees. Their primary role is to assist users with technical issues, troubleshooting, and resolving software or hardware problems through remote communication tools such as email, chat, or phone. These professionals can be engaged for specific projects or time periods, offering flexibility to both employers and workers. This setup allows organizations to access technical support expertise without the need for on-site staff or long-term commitments.

What are the key skills and qualifications needed to thrive as a contractual remote helpdesk professional?

To thrive as a Contractual Remote Helpdesk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT support or a related field. Familiarity with ticketing systems, remote desktop tools, and platforms like Microsoft 365 or Google Workspace is commonly required. Excellent communication, patience, and time management are vital soft skills to effectively assist users and resolve issues remotely. These skills ensure timely and accurate technical support, leading to high client satisfaction and efficient problem resolution.

What are some common challenges faced by contractual remote helpdesk professionals, and how can they be managed?

Contractual Remote Helpdesk professionals often face challenges such as resolving technical issues without physical access to devices, managing high volumes of support tickets, and adapting quickly to different clients' systems. Clear communication and strong troubleshooting skills are essential for diagnosing problems remotely. Utilizing efficient ticketing systems, staying organized, and maintaining detailed documentation help manage workload and provide consistent support. Regular training and collaboration with other IT team members also ensure you stay updated with new technologies and best practices.

What is the difference between Contractual Remote Helpdesk vs Contractual Remote Technical Support Specialist?

AspectContractual Remote HelpdeskContractual Remote Technical Support Specialist
CredentialsBasic IT certifications (e.g., CompTIA A+)Advanced certifications (e.g., Network+, Security+)
Work EnvironmentRemote, customer-facing supportRemote, technical troubleshooting
Employer & Industry UsageIT service providers, MSPsIT departments, tech companies
Common Search/ComparisonCustomer support rolesTechnical troubleshooting roles

Contractual Remote Helpdesk roles focus on providing basic customer support and troubleshooting via remote channels, often requiring foundational IT certifications. In contrast, Contractual Remote Technical Support Specialists handle more complex technical issues, requiring advanced certifications and technical expertise. Both roles are remote and serve the IT industry, but they differ in complexity and skill level.

What are the most commonly searched types of Remote Helpdesk jobs in Kansas?

The most popular types of Remote Helpdesk jobs in Kansas are:

Contractual Remote Helpdesk jobs near you

Remote Grant Adherance Specialist

KS • On-site, Remote

Saint Francis Ministries
Individual, Family and Community Social Assistance • 1 - 5K employees
Learn more about Saint Francis Ministriesexternal

Full-time

Re-posted 6 days ago

Saint Francis Ministries rating

6.7

Company rating: 6.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

REMOTE POSITION
The Grant Adherence Specialist will track and prepare reports on the grants awarded and maintain compliance with funders requirements. Will also work with Fatherhood and Healthy Relationships program to seek additional grant funding for families and children.
  • Identify and research local, state, federal, and private funding opportunities aligned with organizational programs.
  • Maintain a grant calendar tracking deadlines, requirements, and reporting timelines.
  • Develop and implement a strategic plan to diversify and grow funding sources.
  • Develops strategic plan for grant writing for each prioritized project with timelines and activities.
  • Translate program goals, outcomes, and data into strong narratives and measurable objectives.
  • Collaborate with program Vice President and Program Director to gather program details, budgets and impact stories.
  • Ensure proposals align with funder priorities and follow all submission guidelines.
  • Track awarded grants and maintain compliance with funders requirements.
  • Monitor grant deliverables to ensure timely completion.
  • Work with program and data teams to collect and analyze outcomes and performance metrics.
  • Help develop logic models and measurable program goals.
  • Build and maintain relationships with foundations, federal government agencies, and funding partners.
  • Research and track federal funding opportunities by monitoring Grants.gov and federal agency forecast for upcoming opportunities.
  • Familiarity with federal agencies such as HHS, DOJ, DOL, HUD, and SAMHSA.
  • Supports leadership in developing partnerships and memorandums of understanding (MOUs).
  • Assist with continuation and renewal applications.
  • Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state, and local rules, statutes, regulations, and contractual terms.
  • Ensures clients' rights are protected.
  • Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
  • Is knowledgeable of and follows all safety procedures.

  • Bachelor's degree in English, Communications, Public Administration, Social Work, Nonprofit Management, or related field. Preferred
  • Proven track record of successful grant submissions and funding awards.
  • Strong writing, editing, and research skills.
  • Proficiency with Microsoft Office and grant databases.
  • Minimum of two years of grant writing or nonprofit development experience.
  • Successful track record in grant awards
  • Must be 21 years of age.
  • Must pass a drug screen, MVR, KBI, Child Abuse and Neglect Central Registry Clearance check and an Adult Registry Check.
  • FBI Fingerprint check
  • Lifting requirements of 50 lbs.
  • Must have valid driver's license, acceptable driving record and reliable transportation.
  • REMOTE POSITION

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