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Customer Experience Specialist

Jacksonville, FL · On-site

$16.50 - $20.50/hr

... adjusters to ensure accurate data collection. This role is centered on delivering personalized ... Resolves customer issues and complaints effectively and efficiently to ensure contractual service ...

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Contractual Machine Adjuster information

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$14

$21

$25

How much do contractual machine adjuster jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for contractual machine adjuster in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $22.84 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Machine Adjuster jobs? The most popular types of Machine Adjuster jobs are:
Contractual Machine Adjuster jobs near you

Marine Recovery Adjuster

W E Cox Claims Group Usa Llc

Effort, PA

Full-time

Re-posted 22 days ago

Job description

Job Summary:
We are seeking a professional and knowledgeable Recovery Adjuster to join our team. In this role, you are responsible for independently managing the subrogation and recovery process by reviewing claims and related information to identify third-party responsibility and pursuing recovery opportunities. This role exercises discretion and independent judgment with respect to evaluating legal and factual issues related to recovery, negotiating settlements, and managing cases with minimal supervision.

Responsibilities
  • Independently coordinate and manage moderately complex subrogation cases, ensuring timely and strategic pursuit of recoveries.
  • Analyze legal statutes and rules to determine recovery rights and evaluate the viability of third-party claims.
  • Conduct in-depth investigations using internal and external resources to identify liable parties and assess recovery potential.
  • Evaluate claim documentation, accident reports, and supporting evidence to formulate case strategy.
  • Initiate and maintain communication with third parties, insurers, and attorneys regarding subrogation interest and settlement options.
  • Operate within the defined authority limits and settlement guidelines established by each client, ensuring compliance with contractual and procedural requirements.
  • Provide regular updates to external clients on case status, key developments, and recovery progress, ensuring transparency and client satisfaction.
  • Negotiate and resolve claims within designated authority and recommend actions requiring higher-level approval.
  • Draft clear, concise, and professional demand letters and settlement proposals.
  • Maintain organized case files and ensure accurate, timely documentation of claim activities and correspondence in the claims system.
  • Manage workload autonomously and prioritize tasks in a dynamic work environment.
  • Exercise discretion in decision-making related to negotiation strategies, claim valuation, and settlement offers.
  • Participate in continuous improvement initiatives and recommend process enhancements as appropriate 

Qualifications
  • Associate’s Degree required; Bachelor's Degree preferred.
  • Minimum of 2-4 years of experience in insurance claims, subrogation, or related legal field.
  • Strong analytical, negotiation, and investigative skills.
  • Ability to exercise independent judgment in handling recovery cases and resolving claims.
  • Excellent verbal and written communication skills.
  • Strong time management, organization, and problem-solving skills.
  • Ability to prioritize tasks, work independently, and manage a fluctuating workload.
  • Knowledge of applicable laws, legal procedures, and subrogation rights.
  • Ability to build and maintain effective working relationships with internal and external stakeholders.