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Contractual Ground Handling Agent Jobs (NOW HIRING)

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Contractual Ground Handling Agent information

What is the difference between Contractual Ground Handling Agent vs Passenger Service Agent?

AspectContractual Ground Handling AgentPassenger Service Agent
CredentialsTypically requires basic certifications in safety and handling proceduresRequires customer service training and sometimes specific airline certifications
Work EnvironmentAirport tarmac, baggage areas, aircraft servicing zonesAirport terminal, check-in counters, boarding gates
Employer & Industry UsageGround handling companies contracted by airlinesAirlines and airport service providers
Common Search & ComparisonOften compared for roles in airport operations and logisticsCompared for customer-facing airport roles

The Contractual Ground Handling Agent primarily handles aircraft servicing, baggage, and safety procedures on the tarmac, while the Passenger Service Agent focuses on assisting travelers at check-in, boarding, and customer service counters. Both roles are essential in airport operations but differ in responsibilities, work environment, and required certifications.

What are Contractual Ground Handling Agents?

Contractual Ground Handling Agents are professionals or companies hired on a contract basis by airlines or airports to manage various ground services for aircraft and passengers. Their duties typically include baggage handling, aircraft cleaning, passenger check-in, aircraft marshaling, and coordinating refueling and catering services. They play a critical role in ensuring safe, efficient, and timely airport operations. Since they are contractual, their employment terms are based on specific agreements rather than permanent positions with the airline or airport. This arrangement allows airports and airlines flexibility to scale their workforce based on operational needs.

What are the key skills and qualifications needed to thrive as a Contractual Ground Handling Agent, and why are they important?

To thrive as a Contractual Ground Handling Agent, you need knowledge of airport operations, baggage handling procedures, and safety regulations, often supported by relevant training or certification. Familiarity with ground service equipment, airline reservation systems, and security protocols is typically expected. Strong teamwork, attention to detail, and effective communication are crucial soft skills for coordinating with colleagues and ensuring smooth operations. These competencies are vital for maintaining safety, efficiency, and customer satisfaction in the fast-paced airport environment.

How does a Contractual Ground Handling Agent typically collaborate with airline staff during flight operations?

As a Contractual Ground Handling Agent, you will work closely with airline personnel, including pilots, flight attendants, and operations managers, to ensure smooth and efficient turnaround of aircraft. This collaboration involves coordinating baggage and cargo handling, guiding aircraft to and from gates, and relaying important information about flight schedules or special requirements. Clear communication and teamwork are crucial, as any delays or miscommunications can impact flight timing and passenger satisfaction. Being proactive and adaptable will help you excel in this dynamic, fast-paced environment.
More about Contractual Ground Handling Agent jobs
What cities are hiring for Contractual Ground Handling Agent jobs? Cities with the most Contractual Ground Handling Agent job openings:
What are the most commonly searched types of Ground Handling Agent jobs? The most popular types of Ground Handling Agent jobs are:
What states have the most Contractual Ground Handling Agent jobs? States with the most job openings for Contractual Ground Handling Agent jobs include:
Infographic showing various Contractual Ground Handling Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.
Baggage Handling Agent - OGG Airport

Baggage Handling Agent - OGG Airport

PrimeFlight Aviation Services

Kahului, HI โ€ข On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

$1,200 Sign-On Bonus Offered!!
($600 after 60 days, $600 after 90 days, while in good standing)

LIFT, LOAD, AND LAUNCH YOUR FUTURE โ€” BECOME A BAGGAGE HANDLING AGENT!

ย 

The Baggage Handling Agent ensures the safe, efficient, and accurate loading, unloading, and sorting of passenger luggage while adhering to safety guidelines, operating ground equipment, and working in varying conditions as part of a team.

WHAT ITโ€™S LIKE TO WORK AS A BAGGAGE HANDLING AGENT

  • Load and unload passenger luggage and cargo on and off aircraft
  • Sort and route baggage to the correct flight and carousel
  • Operate baggage handling equipment such as conveyor belts and trolleys
  • Follow safety guidelines and procedures while handling baggage
  • Ensure timely delivery of baggage to and from aircraft
  • Exemplify PrimeFlight customer service and safety standards
  • Perform any additional duties as assigned by management

WHY WORK FOR PRIMEFLIGHT?

  • Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary)
  • We are committed to being a leading provider of commercial services within the aviation industry
  • Our teams focus on maintaining a positive working environment and treating all team members with respect
  • With more than 200 locations across the world, we offer opportunities for career progression
  • Enjoy a competitive pay scale

QUALIFICATIONS

  • 18 years of age or older
  • Eligible to work in the United States
  • Communicate effectively in English (reading, writing, speaking)
  • One year of customer service experienceย ย 
  • Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
  • ย Effectively communicate with colleagues and clients, both in-person and through electronic means
  • Pass a background check and drug screen
  • ย Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
  • Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.ย 

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

  • Ability to lift up to 70 pounds
  • Prolonged standing and walking in an indoor/outdoor environment as applicable
  • Must be able to reach with arms and grasp with hands
  • ย Must be able to push, pull
  • ย Must be able to crawl and crouch, at times, in confined tight spaces
  • ย Must be able to bend, stretch, squat, kneel
  • ย Must be able to climb and work at elevated heights
  • Exposure to moderate and at times high noise levels
  • Be able to hear and respond to the spoken voice and to audible alarms
  • Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
  • Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)ย ย 

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.ย 

PrimeFlight Aviation Services, Inc. is proudย to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.ย 

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent


PrimeFlight Aviation Services logo

About PrimeFlight Aviation Services

Sourced by ZipRecruiter

PrimeFlight Aviation Services, based in Sugar Land, TX, US, is a leading name in the aviation support industry. The company is particularly recognized for offering high-quality ground handling services, aircraft cleaning, de-icing, and wheelchair services. With a history rooted back in 1964, PrimeFlight has a strong reputation built upon consistently delivering unmatched aviation services. The company operates with a strong commitment to safety, innovation, integrity, and service excellence as its defining core values. Its mission is to provide solutions that drive customer value and operational efficiency, delivering to clients, an impressive service level that redefines the industry standards. Some of its notable achievements include being a preferred partner of some of the world's largest airlines and an exemplary safety record.

Industry

Aviation

Company size

1,001 - 5,000 Employees

Headquarters location

Sugar Land, TX, US

Year founded

2001

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