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Contract Target Delivery Driver Jobs (Flexible Options) in Boston, MA

Forkable Delivery Co.

Boston - Delivery Driver

Boston, MA · On-site

$300/day

Delivery Driver - $35 / hr Forkable Delivery Co. Perks * $70 per route. * Routes usually under 2 ... Parking ticket subject reimbursement to contract terms, including prompt documentation, max $150 ...

Aston Carter

Delivery Driver

Framingham, MA · On-site

$24/hr

Your role is key in delivering a seamless, professional, and positive customer experience. Key ... Comfortable working independently and managing a daily schedule Contract-to-Hire Opportunity This ...

DeliverThat

Catering Delivery Driver

Burlington, MA · On-site

$0.10 - $45/hr

We're seeking confident and dependable independent contract delivery professionals across the U.S. to fulfill catering and route-based food deliveries. Join a driver-first platform that values your ...

DeliverThat

Catering Delivery Driver

Dorchester Center, MA · On-site

$17.50 - $22/hr

We're seeking confident and dependable independent contract delivery professionals across the U.S. to fulfill catering and route-based food deliveries. Join a driver-first platform that values your ...

DeliverThat

Catering Delivery Driver

Dorchester Center, MA · On-site

$17.50 - $22/hr

We're seeking confident and dependable independent contract delivery professionals across the U.S. to fulfill catering and route-based food deliveries. Join a driver-first platform that values your ...

DeliverThat

Independent Catering Delivery Driver

Malden, MA · On-site

$17.50 - $22/hr

We're seeking confident and dependable independent contract delivery professionals across the U.S. to fulfill catering and route-based food deliveries. Join a driver-first platform that values your ...

DeliverThat

Independent Catering Delivery Driver

Medford, MA · On-site

$17.50 - $22/hr

We're seeking confident and dependable independent contract delivery professionals across the U.S. to fulfill catering and route-based food deliveries. Join a driver-first platform that values your ...

Papa Gino's

Papa Gino's Delivery Driver

Stoneham, MA · On-site

Now Hiring Delivery Drivers - Join Our Team! Love pizza? Love people? We're looking for friendly ... This document is not intended to create an employment contract, implied or otherwise; rather ...

Papa Gino's

Papa Gino's Delivery Driver

Milford, MA · On-site

Now Hiring Delivery Drivers - Join Our Team! Love pizza? Love people? We're looking for friendly ... This document is not intended to create an employment contract, implied or otherwise; rather ...

Papa Gino's

Delivery Driver Papa Gino's

Whitman, MA · On-site

$8/hr

Now Hiring Delivery Drivers - Join Our Team! Earn $8 per hour plus tips and a reimbursement for ... This document is not intended to create an employment contract, implied or otherwise; rather ...

Papa Gino's

Papa Gino's Delivery Driver

Chelmsford, MA · On-site

Now Hiring Delivery Drivers - Join Our Team! Love pizza? Love people? We're looking for friendly ... This document is not intended to create an employment contract, implied or otherwise; rather ...

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Contract Administrator

Peak Technologies

Littleton, MA • Remote

Full-time

Re-posted 4 days ago

Job description

JOB SUMMARY & SCOPE:
Work closely with the Sales Team, Sales Administration Team, and directly with customers to provide detailed hardware service contract (non-government) renewal management and administrative support, resulting in increased customer service, customer satisfaction, and excellent customer experiences.
KEY ACCOUNTABILITIES:
  • Provide responsive customer service while administrating sales support.
  • Be a problem solver.  Provide recommendations and options to help solve problems.
  • Establish collaborative and positive relationships with our internal team and customers by understanding their needs.
  • Demonstrate knowledge of company’s products and services. (Training will be provided).
  • Provide input to develop a system to manage new and existing maintenance contracts.
  • Aid in documenting contracts and inclusion of entitlement information for quotes on renewals.
  • Assist with communication to customers on serial number contract status.
  • Assist with commercial outreach and notification for maintenance contract renewals.
  • Monitor manufacturers’ web portals for renewals and new contract information.
  • Assist in research and defining appropriate action for specific serial number (internal contract v OEM contract).
  • Assist in administration estimate for contract renewals and assist in managing pricing currently in place.
  • Review and reconcile contract vs. customer serial number inventory; determine outliers and investigate discrepancies.
  • Assist in administration of Managed Services contracts (both internally and with partners).
  • Collaborate with accounting team as needed to problem solve and provide required information required to properly account for unearned revenue on maintenance contracts.
  • Stay informed on new products from sales and technical staff.
  • Respond to Customer Inquiries:
    • Repair status (provide tracking # and timeline for delivery).
    • RMAs and repair requests.
    • Requests for technical support and case number generation.

EDUCATION + EXPERIENCE + KEY TRAITS:
  • Bachelor’s degree desired but sales/maintenance contract support experience in lieu of degree will be considered.
  • Minimum of 3 years’ experience in a customer support environment is preferred.
  • Proficient computer skills including Microsoft Office - Outlook, Word and most importantly, Excel.
  • Experience in NetSuite, ERMA, OEM repair sites, distributor contract management sites, and WMS software applications preferred.
  • High-level of communication skills - ability to communicate effectively via phone and email by utilizing active listening skills.

TYPICAL PERFORMANCE TARGETS:
  • SERVICE DELIVERY: Sustained, measured excellence in project & process delivery.
  • COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement.
  • INNOVATION: Step changed delivery in safety, quality, and/or cost.

LANGUAGE SKILLS:
  • Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
  • Read and interpret documents, procedure manuals and various correspondence from both internal and external.
  • Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION:
  • Role does not involve supervision of direct reports.

DECISION MAKING + REASONING:
  • Able to take accountability and responsibility for business target delivery and decision making.