ZipRecruiter

Log In

2

Contract Remote Customer Service Representative Jobs in Elgin, IL

Annuity Health

Remote Customer Service Representative

Westmont, IL · On-site +1

$16 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

Addison Group

Customer Service Representative

Buffalo Grove, IL · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Able to work onsite everyday and two days remote after training * Strong organizational skills with ... Small CSR team, everyone pitches in and supports the daily tasks. * Need to be flexible and ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Cary, IL Type ... Contract Compensation: $22/hr Work Model: Hybrid - onsite and remote Hours: 9:30am - 6pm CST ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Cary, IL Type ... Contract Compensation: $22/hr Work Model: Hybrid - onsite and remote Hours: 9:30am - 6pm CST ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Cary, IL Type ... Contract Compensation: $22/hr Work Model: Hybrid - onsite and remote Hours: 9:30am - 6pm CST ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Cary, IL Type ... Contract Compensation: $22/hr Work Model: Hybrid - onsite and remote Hours: 9:30am - 6pm CST ...

next page

Showing results 1-20

All JobsContract Customer Service Representative JobsContract Remote Customer Service Representative JobsContract Remote Customer Service Representative Jobs in Elgin, IL

Contract Remote Customer Service Representative information

See Elgin, IL salary details

$9

$18

$26

How much do contract remote customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for contract remote customer service representative in Elgin, IL is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Representative vs Contract Remote Technical Support Specialist?

AspectContract Remote Customer Service RepresentativeContract Remote Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentRemote, customer-facing calls and chatsRemote, technical issue resolution via calls or remote access
Employer & IndustryCustomer service departments across various industriesIT, tech support, software companies
Search & Comparison IntentUnderstanding customer service roles and requirementsTechnical troubleshooting and support skills

Contract Remote Customer Service Representatives focus on assisting customers with inquiries, orders, and complaints, requiring strong communication skills. In contrast, Contract Remote Technical Support Specialists handle technical issues, requiring technical knowledge and troubleshooting skills. Both roles are remote and often contract-based, but they serve different customer needs and require different skill sets.

What is a contract remote customer service representative?

A Contract Remote Customer Service Representative is a customer support professional who works from a remote location, such as their home, on a contractual basis rather than as a permanent employee. They handle customer inquiries, resolve issues, and provide support via phone, email, or chat for a set period or project. This role offers flexibility in terms of work location and often schedule, making it appealing for those seeking non-traditional work arrangements. Contract representatives are usually hired by companies or staffing agencies to meet temporary or seasonal demand. Their responsibilities and benefits may differ from those of full-time, in-house employees.

What skills and qualifications are needed to thrive as a contract remote customer service representative?

To thrive as a Contract Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and remote collaboration tools such as Zendesk, Salesforce, or Slack is typically required. Exceptional empathy, patience, and self-motivation help you deliver excellent service and maintain productivity while working independently. These skills and qualities are crucial for resolving customer issues efficiently and ensuring client satisfaction in a remote, contract-based environment.

What are common challenges faced by contract remote customer service representatives, and how can they be managed?

Contract remote customer service representatives often face challenges such as managing time independently, navigating multiple communication tools, and maintaining engagement with both the team and customers. It’s important to establish a dedicated workspace, adhere to a structured schedule, and proactively communicate with supervisors and colleagues. Utilizing company-provided training resources and regularly participating in team meetings can also help overcome feelings of isolation and ensure you stay updated on processes and expectations.

What are the most commonly searched types of Remote Customer Service Representative jobs in Elgin, IL?

The most popular types of Remote Customer Service Representative jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Contract Remote Customer Service Representative jobs?

Cities near Elgin, IL with the most Contract Remote Customer Service Representative job openings:

Contract Remote Customer Service Representative jobs near you

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

344th of 492 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply