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Contract Remote Customer Service Rep Jobs in Spring, TX

Pleio

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Customer Service Representative (GoodStarter Remote)

Houston, TX · Remote

$16.50 - $22.25/hr

Preferred Talents and Abilities: * 2 to 3 years of customer service experience with exceptional ... Job Type: Contract Work Location: Remote Company Description Pleio is the leader in helping ...

HMG Careers

Remote Customer Service and Sales

Conroe, TX · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Humble, TX · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Katy, TX · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Nexora Talent

Remote- Customer Experience Service

Houston, TX · Remote

$15.25 - $20.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Contract Remote Customer Service Rep information

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How much do contract remote customer service rep jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for contract remote customer service rep in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What are popular job titles related to Contract Remote Customer Service Rep jobs in Spring, TX? For Contract Remote Customer Service Rep jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Contract Remote Customer Service Rep jobs in Spring, TX look for? The top searched job categories for Contract Remote Customer Service Rep jobs in Spring, TX are:
What cities near Spring, TX are hiring for Contract Remote Customer Service Rep jobs? Cities near Spring, TX with the most Contract Remote Customer Service Rep job openings:
Contract Remote Customer Service Rep jobs near you

Customer Service Representative - Cardiac Devices

WearLinq

Houston, TX • Remote

$22 - $24/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

Wearlinq is reimagining ambulatory cardiac monitoring with the first FDA-cleared, real-time, six-lead EKG designed to be easier for patients, clinicians, and health systems alike. We sit at the intersection of clinical cardiology, hardware, software, and data, building products that turn complex cardiac signals into clear, actionable insights.

Position Summary

The Customer Service Representative (CSR) serves as the primary point of contact for patients, clinics, and healthcare partners receiving ambulatory cardiac monitoring services. This remote role is responsible for providing timely, compassionate, and professional support via phone and email, assisting with device setup and troubleshooting, and ensuring a positive patient and provider experience throughout the monitoring process.

The ideal candidate is patient-focused, detail-oriented, and comfortable supporting individuals in a healthcare environment where accuracy, empathy, and compliance are critical.

Key Responsibilities

Patient Support & Device Assistance

  • Provide inbound and outbound phone support to patients using ambulatory cardiac monitoring devices (e.g., Holter, Extended Holter, Cardiac Event Monitor, Mobile Cardiac Telemetry).
  • Guide patients through device placement, activation, connectivity troubleshooting, and general usage questions.
  • Support ship-to-home patients with hookup assistance and monitoring initiation according to established outreach protocols.
  • Respond to patient concerns with empathy and professionalism, ensuring patient comfort and understanding.

Clinic and Provider Customer Service

  • Serve as a point of contact for ordering clinics, physician offices, and healthcare staff regarding device orders, patient status, and service-related questions.
  • Provide timely updates and follow-up communication to clinical partners as needed.
  • Escalate urgent or complex concerns to supervisors, clinical teams, or quality leadership per internal escalation procedures.

Documentation & Compliance

  • Accurately document all patient and customer interactions in CRM and/or patient management systems.
  • Maintain compliance with HIPAA, privacy standards, and internal quality requirements.
  • Identify and report any potential patient safety concerns or adverse events according to company policy.

Operational Support

  • Assist with coordination of device logistics, replacements, and shipment tracking when necessary.
  • Support cross-functional communication with clinical operations, sales, and technical teams to ensure resolution of patient issues.
  • Contribute to continuous improvement by identifying recurring patient challenges or service trends.


Required Qualifications

  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • 1+ years of customer service experience in a healthcare, medical device, or patient-support environment preferred.
  • Comfort working with patients over the phone, including individuals who may be anxious or frustrated.
  • Strong verbal and written communication skills.
  • Proficiency with computer systems, EMR/CRM platforms, and Microsoft Office or Google Workspace tools.
  • Ability to work independently in a fully remote environment while meeting performance expectations.

Preferred Qualifications

  • Experience in ambulatory cardiac monitoring, cardiology services, or IDTF operations.
  • Familiarity with cardiac monitoring devices such as Holter monitors, event monitors, or telemetry systems.
  • Prior experience supporting remote patient populations or medical device troubleshooting.
  • Knowledge of basic cardiac rhythm terminology (AFib, PVCs, SVT) is a plus.


Work Environment & Schedule

  • Fully remote position with required availability during assigned business hours.
  • Frequent phone-based interaction with patients and clinical customers.
  • May require participation in rotating coverage schedules depending on operational needs.
Employment Type: FULL_TIME

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