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Contract Remote Customer Service Rep Jobs in Rochester, NH

InsuraTec

Sales Representative (Remote)

Concord, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Sanford, ME · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Dover, NH · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Loftware

Contracts Manager

Portsmouth, NH · On-site +1

$90.70K - $121.30K/yr

... services agreements, customer license orders and statement(s) of work, others) with Loftware ... Ensure that contract terms are consistent with the corporate contracting strategy, are approved by ...

Loftware

Contracts Manager

Portsmouth, NH · On-site +1

$90.70K - $121.30K/yr

... services agreements, customer license orders and statement(s) of work, others) with Loftware ... Ensure that contract terms are consistent with the corporate contracting strategy, are approved by ...

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Contract Remote Customer Service Rep information

See Rochester, NH salary details

$9

$18

$26

How much do contract remote customer service rep jobs pay per hour?

As of May 30, 2026, the average hourly pay for contract remote customer service rep in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What are popular job titles related to Contract Remote Customer Service Rep jobs in Rochester, NH? For Contract Remote Customer Service Rep jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Contract Remote Customer Service Rep jobs in Rochester, NH look for? The top searched job categories for Contract Remote Customer Service Rep jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Contract Remote Customer Service Rep jobs? Cities near Rochester, NH with the most Contract Remote Customer Service Rep job openings:
Contract Remote Customer Service Rep jobs near you

Provider Contracting Specialist

CBS Medical Billing & Consulting LLC

Exeter, NH • Remote

Full-time

Posted 8 days ago

Job description

Salary: $55,000 - $70,000 annually

We are looking for a proactive and detail-oriented Provider Contracting & Client Success Manager to oversee payer negotiation projects and support healthcare clients in optimizing reimbursement outcomes. This role combines contract negotiation, project management, and client relationship management to ensure successful execution of strategic initiatives.

The ideal candidate is highly organized, confident in navigating healthcare payer relationships, and motivated by delivering measurable financial improvements for clients.

Key Responsibilities

Client & Project Management

  • Manage a portfolio of client engagement projects from onboarding through completion
  • Develop and maintain project timelines, deliverables, and status updates
  • Coordinate communication between internal teams, clients, and payer representatives
  • Ensure all projects progress efficiently and meet established milestones
  • Provide clients with regular progress reports, insights, and recommendations

Contract Negotiation & Reimbursement Strategy

  • Initiate and manage communication with insurance payers through phone, email, provider portals, and written correspondence
  • Prepare negotiation proposals supported by reimbursement analysis and market data
  • Review fee schedules, contract language, and reimbursement methodologies
  • Advocate for improved reimbursement rates and favorable contract terms
  • Support strategic initiatives related to Medicare allowable rates and market benchmarking
  • Maintain accurate records of negotiation activity, outcomes, and supporting documentation

Reporting & Operations

  • Track project metrics, negotiation progress, and reimbursement outcomes
  • Maintain organized documentation for reporting, invoicing, and compliance purposes
  • Identify opportunities to improve workflows, reporting processes, and client experience
  • Collaborate with leadership on strategic contracting initiatives and operational improvements

Qualifications

Required

  • Experience in healthcare contracting, payer negotiations, revenue cycle management, or healthcare operations
  • Strong project management and organizational skills
  • Excellent written and verbal communication abilities
  • Ability to manage multiple priorities and deadlines simultaneously
  • Analytical mindset with experience reviewing reimbursement data and fee schedules
  • Self-motivated, resourceful, and comfortable working independently in a remote environment
  • Proficiency with Microsoft Excel, Google Workspace, and CRM or project management tools


Preferred

  • Experience working with Orthotics & Prosthetics (O&P), DME, or other specialty healthcare sectors
  • Familiarity with Medicare fee schedules and commercial payer reimbursement methodologies
  • Knowledge of healthcare contract terminology and negotiation strategy
  • Experience using business intelligence or reporting tools

Key Competencies

  • Negotiation & relationship management
  • Strategic thinking & problem-solving
  • Client communication & customer service
  • Attention to detail
  • Time management & prioritization
  • Financial and reimbursement analysis

How Success is Measured

  • Improved reimbursement rates and contract outcomes for clients
  • Timely completion of client projects and deliverables
  • High client satisfaction and communication responsiveness
  • Accurate documentation and reporting of all project activities
  • Ability to independently manage projects with minimal oversight

Why Join Us

  • Fully remote work environment
  • Opportunity to make a direct impact on healthcare client financial performance
  • Collaborative and growth-oriented culture
  • Exposure to high-level payer negotiation and healthcare strategy initiatives
  • Flexible and dynamic work environment with opportunities for advancement