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Contract Remote Customer Service Rep Jobs in Edgewater, FL

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide ... remote positions: (1) high speed broadband internet service is required, we do not recommend or ...

Remote Spanish Bilingual Customer Service

Sanford, FL · Remote

$13.25 - $16.75/hr

Ability to provide services pursuant to your contract independently Compensation: * Submit invoices and receive payment for completed services pursuant to contract * Pay structures vary based on ...

Remote Spanish Bilingual Customer Service

Deland, FL · Remote

$13.75 - $17.25/hr

Ability to provide services pursuant to your contract independently Compensation: * Submit invoices and receive payment for completed services pursuant to contract * Pay structures vary based on ...

Remote Spanish Bilingual Customer Service

Oviedo, FL · Remote

$13.25 - $16.50/hr

Ability to provide services pursuant to your contract independently Compensation: * Submit invoices and receive payment for completed services pursuant to contract * Pay structures vary based on ...

Remote Spanish Bilingual Customer Service

Deltona, FL · Remote

$13.25 - $16.75/hr

Ability to provide services pursuant to your contract independently Compensation: * Submit invoices and receive payment for completed services pursuant to contract * Pay structures vary based on ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Showing results 21-40

Contract Remote Customer Service Rep information

See Edgewater, FL salary details

$8

$16

$24

How much do contract remote customer service rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for contract remote customer service rep in Edgewater, FL is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.89 per hour, depending on experience, location, and employer.

How can I become a contract remote customer service representative?

To become a contract remote customer service representative, you typically need strong communication skills, experience with customer support, and familiarity with tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to work independently are common steps in the process.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What job categories do people searching Contract Remote Customer Service Rep jobs in Edgewater, FL look for? The top searched job categories for Contract Remote Customer Service Rep jobs in Edgewater, FL are:
What cities near Edgewater, FL are hiring for Contract Remote Customer Service Rep jobs? Cities near Edgewater, FL with the most Contract Remote Customer Service Rep job openings:

Concierge Customer Service Representative II

MedWatch

Lake Mary, FL • Remote

$19 - $20/hr

Full-time

Medical

Re-posted 14 days ago


Job description

Scope: This is a critical senior level customer service position requiring excellent customer interaction skills along with critical thinking. This individual is expected to accurately service and satisfy customers by responding to customer inquiries regarding health benefits including precertification based on the employer’s / Third Party Administrator’s contract with MedWatch. Concierge/Customer Service Representative Floater needs to be versatile and equipped with a strong skill set to handle the complexity of the job and the ability to assist callers in both the Concierge and Intake departments.

Duties and Responsibilities:

· Respond to telephone and email inquiries received from members and provider within defined service standards.

· Negotiate with providers to gain acceptance for plans without network agreements and/or out of network providers.

· Assist members with benefits and healthcare questions.

· Document all calls received in system-based call log.

· Handle all incoming MedWatch precertification calls (i.e., start cases, do call logs, forward calls, provide case status, provide claims phone #’s, etc.)

· Make outgoing calls for MedWatch (demos, information for case completion, re-direction for network steerage, etc.)

· Complete incoming electronic Web-certs.

· Verify patient and provider demos – correct and/or complete when needed.

Knowledge, Skills and Abilities:

· Strong customer relations, interpersonal skills.

· Strong appreciation and ability to handle confidential & sensitive information.

· Proficient with Microsoft applications, strong computer skills and computer navigation.

· Excellent data entry and typing skills.

· Knowledge of provider organizations and networks.

· Knowledge and understanding of CMS Medicare reimbursement rates.

· Ability to effectively negotiate rate structures.

· Patience and ability to handle difficult situations tactfully and diplomatically.

· Takes initiative to resolve situations and to accomplish projects actions and tasks.

· Excellent verbal and written communication skills.

· Independent judgment in decision making and problem solving.

· Ability to multi-task & anticipate potential needs/problems.

· Ability to build relationships with internal and external customers.

· Medical Terminology

· Strong attention to detail.

· Understanding of Self-Funded health benefits a plus.

· Health Payor background preferable in self-funded industry a plus

· Claim processing skills a plus.

· Insurance verification or pre-certification a plus

· Provider office/facility billing department or financial area

· TPA experience a plus.

· Strong analytical and research skills

· Bilingual a plus

Education:

· Associate degree or higher preferred but not required, Minimum High School Diploma or G.E.D.

Experience:

· Two Years Customer Service / Call Center experience in a health care related role.

· Medical Intake experience a plus
The pay range for this position is $19.00 to $20.00 hourly.

Work Environment / Physical Demands: This position is in a typical office/home office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients.


We are an Equal Opportunity Employer, including disability/veterans.

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