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Contract Remote Customer Service Rep Jobs in Del Rio, TX

Systems Integration Inc

Contact Center Rep

Del Rio, TX · Remote

$14.25 - $18.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

SYS Integration

Contact Center Rep

Del Rio, TX · Remote

$14.25 - $18.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

InsuraTec

Sales Representative (Remote)

Del Rio, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Satori Mortgage

Mortgage Loan Officer

Del Rio, TX · On-site +1

... a remote position. About Us Founded in 2006, Satori Mortgage was created to service the loan ... customers. Servicing the loan from beginning to end saves the borrower time and money, and you can ...

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All JobsContract Remote Customer Service Rep JobsContract Remote Customer Service Rep Jobs in Del Rio, TX

Contract Remote Customer Service Rep information

See Del Rio, TX salary details

$9

$17

$24

How much do contract remote customer service rep jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for contract remote customer service rep in Del Rio, TX is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What are the most commonly searched types of Remote Customer Service Rep jobs in Del Rio, TX? The most popular types of Remote Customer Service Rep jobs in Del Rio, TX are:
What job categories do people searching Contract Remote Customer Service Rep jobs in Del Rio, TX look for? The top searched job categories for Contract Remote Customer Service Rep jobs in Del Rio, TX are:
What cities near Del Rio, TX are hiring for Contract Remote Customer Service Rep jobs? Cities near Del Rio, TX with the most Contract Remote Customer Service Rep job openings:
Contract Remote Customer Service Rep jobs near you
Contact Center Rep

Contact Center Rep

Systems Integration Inc

Del Rio, TX • Remote

$14.25 - $18.25/hr

Other

Posted 17 days ago

Job description

Contact Center Rep

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

***Must have the ability to pass a federal background check***

Responsibilities:

  • Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
  • Performing outbound calls to verify the authenticity of received documents.
  • Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks.
  • Complete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers.
  • Refer escalated calls as needed to supervisor.

Qualifications:

  • High School Diploma or GED equivalent required.
  • At least six (6) months of customer service required; call center experience preferred.
  • Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years.
  • Past or present Department of Homeland Security clearance preferred.
  • Must be empathetic in your ability to deal with sensitive topics and information.
  • Ability to speak and read English clearly and professionally. Bilingual would be helpful.
  • Ability to pass a federal background check.

Home Office Requirements:

  • Hardwired internet (ethernet) connection
  • Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
  • Private work area and adequate power source

DESCRIPCIÓN DEL PUESTO: Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. Los representantes atenderán llamadas entrantes y documentarán la información de forma precisa y empática. RESPONSABILIDADES: - Atender llamadas entrantes de alto volumen - Comunicarse en inglés y español - Documentar información de manera precisa - Cumplir con los procedimientos federales de FEMA REQUISITOS: - Fluidez profesional en inglés y español - Experiencia en servicio al cliente - Capacidad para aprobar verificación de antecedentes (Public Trust) - Aceptar tarifas salariales bajo la Ley SCA

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