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Contract Remote Customer Service Rep Jobs in Bolingbrook, IL

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Contract Remote Customer Service Rep information

See Bolingbrook, IL salary details

$9

$18

$26

How much do contract remote customer service rep jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for contract remote customer service rep in Bolingbrook, IL is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.67 per hour, depending on experience, location, and employer.

How can I become a contract remote customer service representative?

To become a contract remote customer service representative, you typically need strong communication skills, experience with customer support, and familiarity with tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience or relevant certifications. Applying through online job boards and demonstrating your ability to work independently are common steps in the process.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What job categories do people searching Contract Remote Customer Service Rep jobs in Bolingbrook, IL look for? The top searched job categories for Contract Remote Customer Service Rep jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Contract Remote Customer Service Rep jobs? Cities near Bolingbrook, IL with the most Contract Remote Customer Service Rep job openings:
Contract Remote Customer Service Rep jobs near you
Infographic showing various Contract Remote Customer Service Rep job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,661 per year, or $18.6 per hour.

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

337th of 482 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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