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Contract Remote Chat Moderator Jobs in Garner, NC

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Chat, Rover, Clinical Case Management, and Behavioral Health apps . This role involves working ...

Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

ISP Technician

Raleigh, NC · Remote

$15.50/hr

ISP TECHNICIAN REMOTE-*must reside within 90 miles of: Raleigh, NC, -- Cedar Rapids, IA -- or ... Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing ...

Contract Remote Chat Moderator information

See Garner, NC salary details

$12

$27

$47

How much do contract remote chat moderator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for contract remote chat moderator in Garner, NC is $27.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $32.36 per hour, depending on experience, location, and employer.

What is a contract remote chat moderator?

Contract Remote Chat Moderators are professionals hired on a contractual basis to oversee and manage online chat rooms, forums, or social media channels, usually from a remote location. Their main responsibilities include ensuring that conversations adhere to community guidelines, removing inappropriate content, and sometimes assisting users with questions or technical issues. These moderators play a key role in maintaining a positive and safe online environment while representing the standards of the organization or platform that employs them.

What are the key skills and qualifications needed to thrive as a contract remote chat moderator?

To thrive as a Contract Remote Chat Moderator, you need strong written communication skills, attention to detail, and prior experience in online moderation or customer service. Familiarity with chat platforms, moderation tools, and content management systems is typically expected. Excellent judgment, emotional intelligence, and the ability to remain calm under pressure are standout soft skills for this role. These competencies are crucial to maintain a safe, respectful online environment and ensure effective community engagement.

What are some common challenges faced by contract remote chat moderators and how can they be managed effectively?

Contract Remote Chat Moderators often encounter challenges such as handling high message volumes, addressing inappropriate or disruptive behavior, and maintaining consistent engagement across different time zones. To manage these effectively, moderators should familiarize themselves with platform guidelines, utilize moderation tools for filtering and flagging content, and communicate regularly with their team to share updates or escalate complex issues. Prioritizing clear documentation and self-care practices also helps prevent burnout and ensures a healthy work-life balance in a remote environment.

What is the difference between Contract Remote Chat Moderator vs Contract Remote Customer Support Agent?

AspectContract Remote Chat ModeratorContract Remote Customer Support Agent
CredentialsBasic communication skills, sometimes experience with moderation toolsCustomer service skills, product knowledge, sometimes technical troubleshooting
Work EnvironmentOnline chat platforms, social media, community forumsCustomer support software, email, live chat, phone
Employer & IndustrySocial media companies, online communities, gaming platformsRetail, tech companies, service providers
Search & Comparison IntentUnderstanding moderation roles, community managementCustomer service, troubleshooting, client communication

Contract Remote Chat Moderators focus on managing online communities and ensuring appropriate content, while Contract Remote Customer Support Agents handle customer inquiries and resolve issues. Both roles require strong communication skills and are performed remotely, but they serve different functions within organizations.

What are the most commonly searched types of Remote Chat Moderator jobs in Garner, NC?

The most popular types of Remote Chat Moderator jobs in Garner, NC are:

What job categories do people searching Contract Remote Chat Moderator jobs in Garner, NC look for?

The top searched job categories for Contract Remote Chat Moderator jobs in Garner, NC are:

What cities near Garner, NC are hiring for Contract Remote Chat Moderator jobs?

Cities near Garner, NC with the most Contract Remote Chat Moderator job openings:

EHR Epic Analyst

ClinDCast LLC

Cary, NC • Remote

Full-time

Re-posted 16 days ago


Job description

Job Title: EHR Epic Analyst
Duration: 5+ Months
Start Date: ASAP
Location: Remote (Based in Raleigh, NC)
Position Type: Contract
Job Description:

We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal candidate will have a strong background in EpicCare Inpatient – Clinical Documentation, Secure Chat, Rover, Clinical Case Management, and Behavioral Health apps. This role involves working closely with healthcare providers, IT teams, and stakeholders to enhance system functionality and ensure compliance with clinical and regulatory requirements.
Key Responsibilities:

  • Support Epic implementation, configuration, and maintenance for clinical applications.
  • Collaborate with stakeholders to analyze clinical workflows and optimize system functionality.
  • Provide expertise in Epic tools, including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor.
  • Ensure compliance with healthcare regulations and billing workflows.
  • Conduct system troubleshooting, integration, and security assessments.
  • Develop and execute test plans, scenarios, and quality assurance processes.
  • Manage project timelines, financial resources, and stakeholder expectations.
  • Provide technical training and documentation to end-users.
Required Skills & Experience:

  • Epic Certification in EpicCare Inpatient – Clinical Documentation (Secure Chat, Rover, Case Management, Behavioral Health).
  • 8+ years of experience in Epic implementation, Health IT, and application development.
  • Strong knowledge of clinical workflows, regulatory requirements, and security protocols.
  • Expertise in system integration, troubleshooting, and enterprise-level IT solutions.
  • Ability to assess user needs, develop specifications, and provide technical guidance.
  • Strong experience in software quality assurance, testing, and project management.

This is a remote position.


ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

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