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Job Description:

The Order Entry/Contract Review Technician is responsible for following schedules and instructions to maintain a real time flow through the shipping and receiving areas in the plant, verifying and documenting the condition of received customer product, as well as rotating duties into order entry and contract review to produce and review the work orders that drive product realization.

Principle Duties amp; Responsibilities:

Order Entry

• Process orders through Order Entry as they are received in.
• Assist in resolving issues with orders placed on hold, document findings and releasing orders to production.
• Communicate with customers in resolving issues to release orders
• Document any customer issue utilizing the customer concern link in Bluestreak
• Assist when required in finding resolution to any concern or CAPA
• Assist when needed on the following

o Verification of incoming order per QOP-72-01

o Scanning of purchase orders to receiving folders

o Part picture identification and scanning to receiving folder

• Clean out individual folders on “O” drive and at the beginning and end of shift.
• Monitor and maintain Order Entry Work center in Bluestreak
• Assist Managers when required in completing the following:

o Editing processes

o Adding media to processes

o Adding transfer steps and starting transfer operation in Bluestreak

• Understand and follow the procedures listed below:

o Order Entry Procedure

o Log Into Bluestreak Procedure

o Media / Scanning Procedure

o Process Selection Procedure

o On Hold Procedure

o Adding Types Procedure

o Adding Quality Data Procedure

o Adding Test Bar Procedure

o Work Order Note Procedure

Contract Review

• Verify the accuracy of work orders before releasing the order to production.

o All purchase order information is accurately reflected on the work order per Contract Review work instructions.

o All required media attachments are attached to the work order including:

§ Purchase order

§ Picture of parts

§ All documents associated with the purchase order

o All specifications referenced on the purchase order are linked to the work order

o All orders must be contract reviewed within 30 minutes of receipt

o All orders failing verification are returned to order entry for correction immediately after review

• Generate Work Orders and Customer Labels
• Generate hard copies of work orders passing contract review for the 305 facility
• Generate customer labels for all orders passing contract review

Cell Maintenance

• Maintain the accuracy of 301 and 305 Foreman Bluestreak cells
• Ensure all orders available are contract reviewed or on hold by the end of each day
• Contact employee associated with orders on hold longer than 48 hours
• Report all work order corrections to order entry lead to track effectiveness of the order entry process

The statements herein are intended to describe the general nature and levels of the work performed by employees but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. ThermTech reserves the right to revise or change job duties and responsibilities as the need arises.

Minimum Requirements:

• Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, a non-resident authorized to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas, either at time of hire or at any later time.
• This position must satisfy ITAR compliance requirements; therefore, candidates must be a lawful permanent resident [8 U.S.C. 1101(a)(20)] or a protected individual [8 U.S.C. 1324b(a)(3)]. Employment of Foreign Person(s) [22 CFR 120.63] will be contingent on receiving the DSP-5 license from the US State Department.
• All hires are contingent upon a 9-panel hair follicle drug test amp; background check.
• May be required to work overtime or any shift, including weekends.
• May be required to obtain and maintain forklift operation

Education: High school diploma or equivalent preferred

Experience: Prior receiving amp; office work considered a plus

Hard Skills:

• Understand Bluestreak amp; Microsoft Office software amp; use it efficiently
• Understand ThermTech’s quality policy
• Fluent in English (speaking, writing amp; reading)
• Basic computer skills
• Basic math knowledge
• Safety-focused mindset
• Flexibility to shift between job duties as required

Soft Skills:

• Excellent written amp; verbal communication skills
• Excellent time management
• Attention to detail
• Organized
• Self-motivated
• Able to work collaboratively with others
• Customer-focused
• Active listener