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Contract Prayer Call Center Jobs in Reston, VA (NOW HIRING)

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Call Center Specialist (Medical Call Center) Location (city, state): Bethesda, MD * Onsite for ... Contract role (open-ended) * Virtual interview process * Anticipated start within one week of offer

TriSource

Call Center Representative

Rockville, MD · On-site

$25 - $30/hr

Contact Center Representative We are seeking a highly motivated and professional Contact Center ... This is a temp to hire contract with a pay rate of $25-30 per hour; in office Monday through Friday.

Serco

Call Center Rep - Temporary

Herndon, VA · On-site

$16 - $20.50/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and ... This position is covered by the McNamara-O'Hara Service Contract Act (SCA). Compensation, benefits ...

Serco

Call Center Rep - Temporary

Washington, DC · On-site

$17.50 - $22.75/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and ... This position is covered by the McNamara-O'Hara Service Contract Act (SCA). Compensation, benefits ...

ClearanceJobs

Call Center Representative Jobs

Sterling, VA · On-site

$18.50/hr

Government contract experience a plus. * Must be able to obtain and maintain Public Trust security ... Must be a US Citizen Experience 2-3 years Contact Center Customer Service * Education: High School ...

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All JobsContract Prayer Call Center JobsContract Prayer Call Center Jobs in Reston, VA

Contract Prayer Call Center information

See Reston, VA salary details

$11

$18

$26

How much do contract prayer call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for contract prayer call center in Reston, VA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What is a contract prayer call center?

A Contract Prayer Call Center is a service where individuals, often on a contract or freelance basis, answer calls from people seeking prayer, spiritual support, or guidance. These call centers are typically operated by religious organizations or ministries and provide a compassionate listening ear to callers who may be experiencing emotional or spiritual distress. The agents pray with callers, offer encouragement, and sometimes provide additional spiritual resources. Working in this role usually requires strong communication skills, empathy, and a background in the faith tradition supported by the call center.

What are the key skills and qualifications needed to thrive as a contract prayer call center agent?

To thrive as a Contract Prayer Call Center agent, you need strong interpersonal communication skills, a compassionate demeanor, and a background in counseling, ministry, or customer service. Familiarity with call center software, CRM systems, and secure communication platforms is typically required. Active listening, emotional intelligence, and the ability to maintain confidentiality help agents provide meaningful support to callers. These skills ensure empathetic, effective interactions that build trust and offer comfort to individuals seeking spiritual or emotional assistance.

What are some common challenges faced in a contract prayer call center role, and how can I prepare for them?

Working in a Contract Prayer Call Center often involves emotionally charged conversations, as callers may be seeking spiritual support during difficult times. One common challenge is managing personal emotions while providing empathy and maintaining professionalism. Additionally, adapting to varying shifts and meeting call volume expectations can be demanding. Preparing for this role involves developing active listening skills, practicing self-care to avoid burnout, and familiarizing yourself with the organization's protocols for spiritual support and confidentiality.

What is the difference between Contract Prayer Call Center vs Contract Customer Service Representative?

AspectContract Prayer Call CenterContract Customer Service Representative
CredentialsBasic communication skills, sometimes religious or spiritual trainingCustomer service skills, sometimes technical or product knowledge
Work EnvironmentCall center setting, often religious or spiritual organizationsCall center or office environment, various industries
Employer & IndustryReligious organizations, faith-based servicesVarious industries including retail, tech, healthcare
Search & Comparison IntentUnderstanding roles in faith-based call centersComparing customer service roles in call centers

The Contract Prayer Call Center typically involves providing spiritual or religious support over calls within faith-based organizations, requiring communication skills and sometimes religious training. In contrast, Contract Customer Service Representatives handle general customer inquiries across various industries. While both roles involve call center work, their focus, environment, and employer types differ significantly.

What cities near Reston, VA are hiring for Contract Prayer Call Center jobs?

Cities near Reston, VA with the most Contract Prayer Call Center job openings:

Contract Prayer Call Center jobs near you

Bilingual Call Center Representative

Addison Group

Tysons, VA • Remote

$24 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish)

Industry: Call Center/Non-profit

Location (city, state): McLean, VA (Hybrid role after training)

Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)

Pay: $24.00 – $25.00 /hour (Estimated conversion salary: $50,000-$55,000)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Additional Details:

  • Start Date: 1-2 Weeks' After Offer
  • Training takes place onsite for 3–6 weeks (Monday–Friday), then transitions to a hybrid schedule of 2 days onsite/ 3 days remote.
  • Standard schedule: Monday–Friday, 9:00am–6:00pm (1-hour unpaid lunch)

Work Schedule:

  • Full-time, Monday–Friday
  • Onsite for initial training, then Hybrid after completion
  • 9:00am–6:00pm with a 60-minute lunch

About Our Client:

Our client is a nationally recognized organization providing consumer assistance, education, and support services. Their programs help consumers navigate product and service issues while promoting fair business practices. They operate a high-volume contact center and offer structured training, growth opportunities, and a collaborative environment.

Job Description:

Addison Group is seeking a Bilingual Dispute Resolution Specialist (English/Spanish) for our client. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward. This is an excellent opportunity for candidates with strong customer service backgrounds looking to advance within a structured, mission-driven environment.

Key Responsibilities:

  • Provide inbound phone and online support during core business hours, maintaining availability during assigned shifts.
  • Walk consumers through the dispute resolution process, including program eligibility and claim submission steps.
  • Assist consumers in understanding state-specific guidelines and general requirements.
  • Follow up on pending documentation to ensure claims can be opened or advanced.
  • Manage outreach tasks and special projects to support overall service level goals.
  • Refer escalated concerns to leadership when required.
  • Maintain professionalism, accuracy, and empathy in all consumer interactions.

Qualifications:

  • Bilingual proficiency in English and Spanish is required.
  • 4+ years of progressive customer service experience in a web-based or call center environment.
  • Bachelor’s degree preferred.
  • Experience using contact center platforms (e.g., RingCentral, Matterhorn, or similar systems).
  • Background supporting large-scale or enterprise-level customer operations strongly preferred.
  • Strong written and verbal communication skills.
  • Comfortable working in a fast-paced, metrics-driven environment.
  • Solid problem-solving abilities and customer-focused mindset.
  • Ability to learn structured processes, scripts, and regulatory guidelines.

Perks:

  • Comprehensive training program with ongoing development opportunities.
  • Pathway to advance into more complex case management responsibilities (Dispute Resolution Specialist II).
  • Hybrid work flexibility after training.
  • Supportive leadership and team-oriented workplace.
  • Modern office environment with resources that support productivity and collaboration.



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.