Contract Flotation Operator Jobs (NOW HIRING)

Compensation Amount:

92,000.00 USD Annual

Job Summary:

The General Manager is responsible for all aspects of the marina's daily
operations and administrative management, including direct supervision of
all non-exempt and marina professional staff. The General Manager
oversees the National Park Service contract deliverables and water
fluctuation while promoting the marina, thereby increasing profitability and
ensuring that marina guests have a high-quality experience. The position is
responsible for driving business strategies in lodging, rentals, food &
beverage, retail, marketing, facilities, project management, and
environmental compliance.
The pay for this position starts at $92,000, depending on experience.
Housing may be available for this position, depending on vacancy.

Job Description:

ESSENTIAL FUNCTIONS

• Leads overall property operations, overseeing daily execution,opening/closing procedures, and ensuring compliance with GSIpolicies, contract obligations and environmental standards.
• Develops strategic and operational plans to support execution ofdivision and company initiatives to achieve both operationalexcellence and business results
• Supervises and schedules staff: Trains new employees; delegatesassignments and monitors staff performance. Initiates and managesdisciplinary action when appropriate.
• Performs all new hire procedures, including required paperwork andWorkday entries, and all weekly payroll procedures.
• Manages through unusual events to keep the area operating to theCompany's standards.
• Creates and implements preventive maintenance programs forinfrastructure/equipment and enforces a comprehensive risk management program for managing boat/vessel scheduling, slipleasing and collections.
• Serves as the point of contact for customer issues; responds tocustomer inquiries, resolves customer complaints. Responds tocustomer inquiries and resolve customer grievances.
• Reviews unit environments and key business indicators within thearea to identify problems, concerns, and opportunities forimprovement to provide coaching to the operations managementteam to act and achieve operational goals.
• Ensure the cleanliness, safety, and overall condition of facilities,equipment, and grounds; verify all assets are maintained in properworking order. Complete comprehensive incident reports as requiredand provide training to team members on proper documentation, factgathering, and reporting procedures.
• Monitor operations for safety, compliance, and quality controlstandards; promptly escalate and communicate any unusual events,incidents, or concerns to the Director of Operations and keystakeholders.
• Verifies payments of invoices and billing accurately and resolvesdiscrepancies when appropriate. Makes change orders weekly; payspetty cash invoices weekly; monitors sales, resolves discrepancies,reviews and prepares daily sales reports, WOR, and end-of-the month sales reports and operating statements.
• Manages the P&L statement and annual budgeting process.
• Oversee stock, inventory control, and visual merchandising acrossF&B and retail operations to ensure accuracy, minimize shrink, anddeliver a compelling guest experience; lead merchandising strategiesthat drive sales and optimize product placement and meet GSIstandards.
• Promotes the property through various marketing plans andpromotions; develops and implements new guest program ideas tobring in additional revenue.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Bachelor's Degree preferred
• First aid and CPR certification (Instructor preferred)
• Ability to swim or willingness to wear a personal flotation device while on duty.
• Experience analyzing financial reports.
• Boating and/or marine related experience preferred.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities.
• Ability to learn and develop new skills.
• Ability to problem solve.
• Ability to maintain confidentiality.
• Excellent interpersonal, administrative, telephone, and othercommunications skills.
• Computer proficiency with the ability to utilize MS Word, Excel, andOutlook

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequentmovements from place to place within the property. Bend, lift, carry,reach/extend arms and hands above shoulder height frequently, orotherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs.frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire workday and to climb steps regularly.
• Withstanding temperature extremes and inclement outdoor weather.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand thespeech of customers and co-workers and the ability to speak clearlyso that you can be understood by customers and co-workers inEnglish.
• Constantly communicate and receive verbal communication withother employees in fast-paced environment.
• Willingness to relocate as physical presence on property is essentialto successfully perform job duties.

EQUIPMENT USED

• Know how to use typical office equipment, including but not limited to:
  Computers, phone systems, fax machines, copiers, scanners.
• Have a general familiarity with marina and dock maintenance
  equipment.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.