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Contract Customer Service Representative Jobs in Kent, WA

TalentBridge

Customer Service Representative

Fife, WA · On-site

$18.50/hr

Fife, WA (Onsite) Job Type: 06 Months Contract Pay Rate: Up to $18.50/hr Schedule: Tuesday-Saturday, 6:30 AM-3:00 PM Job Overview We are seeking a Customer Service Representative to provide ...

Adecco

Customer Service Rep

Kent, WA · On-site

$18/hr

Adecco is currently assisting a local Customer in their search for a Customer Service Representative in Kent, WA . This is a great opportunity to further your existing customer service and logistics ...

New

Bosch Group Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners ...

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

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All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in Kent, WA

Contract Customer Service Representative information

See Kent, WA salary details

$11

$21

$30

How much do contract customer service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for contract customer service representative in Kent, WA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.61 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

Can I work in a call center as a contract customer service representative without experience?

Contract customer service representatives often do not need prior experience, as many companies provide training on their systems and customer interaction protocols. Strong communication skills, a positive attitude, and basic computer knowledge are typically sufficient to start in this role, especially for entry-level positions. However, some employers may prefer candidates with previous customer service or call center experience.

How to get hired as a contract customer service representative?

To get hired as a contract customer service representative, candidates should have strong communication skills, prior customer service experience, and familiarity with CRM software. Applying through online job boards, tailoring resumes to highlight relevant skills, and demonstrating flexibility for remote or temporary work can improve chances of hiring. Some roles may require a background check or specific certifications depending on the employer.

What are the most commonly searched types of Customer Service Representative jobs in Kent, WA?

The most popular types of Customer Service Representative jobs in Kent, WA are:

What cities near Kent, WA are hiring for Contract Customer Service Representative jobs?

Cities near Kent, WA with the most Contract Customer Service Representative job openings:

Contract Customer Service Representative jobs near you
Infographic showing various Contract Customer Service Representative job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,137 per year, or $21.2 per hour.

Customer Service Representative II

Seattle, WA • On-site

Genuine Parts Company
Retail • 10K+ employees

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

211th of 425 rated retail wholesalers

People enjoy working here

Good employer

Paid breaks

Learn more about Genuine Parts Companyexternal

$24.34 - $30.43/hr

Other

Medical, Retirement, PTO

Posted 24 days ago

Job description

Customer Service Representative II

Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customers.

Compensation: $24.34 - $30.43/Hour

Job Duties:

  • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • May handle customer returns.
  • May support specific customers.
  • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
  • Performs other duties as assigned.

Education & Experience:

  • Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

Knowledge, Skills, Abilities:

  • Reliability, organization, and attention to detail required.
  • Excellent communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Strong computer skills.
  • Strong negotiation skills.
  • Basic product knowledge.

Physical Demands:

Licenses & Certifications: Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Supervisory Responsibility: No Supervisory Responsibility

Budget Responsibility: No

Company Information: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Disclaimer: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

Gpc conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Gpc's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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