Content Writer
Mclean, VA · On-site
$75K - $130K/yr
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. * Analyze user journeys and feedback to ...
Content Writer
Mclean, VA · On-site
$75K - $130K/yr
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. * Analyze user journeys and feedback to ...
Content Writer
Mclean, VA · On-site
$75K - $130K/yr
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. * Analyze user journeys and feedback to ...
Content Writer
Mclean, VA · On-site
$75K - $130K/yr
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. * Analyze user journeys and feedback to ...
Content Writer
$75K - $130K/yr
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. * Analyze user journeys and feedback to ...
Content Writer
$75K - $130K/yr
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. * Analyze user journeys and feedback to ...
Content Editor (Policy & Strategy Analyst) - Mid Level
Mclean, VA · On-site
$90K - $96K/yr
Content Editor (Policy & Strategy Analyst- Mid Level At Celestar, a B&A Company, we foster and ... Our service extends through federal, state, and local Government, the private sector, and higher ...
Quick apply
Content Editor (Policy & Strategy Analyst) - Mid Level
Mclean, VA · On-site
$90K - $96K/yr
Content Editor (Policy & Strategy Analyst- Mid Level At Celestar, a B&A Company, we foster and ... Our service extends through federal, state, and local Government, the private sector, and higher ...
... data services. Key Responsibilities * Perform content inventory and audit across legacy ... Analyze site analytics, search logs, and user feedback to recommend content and IA improvements ...
... data services. Key Responsibilities * Perform content inventory and audit across legacy ... Analyze site analytics, search logs, and user feedback to recommend content and IA improvements ...
Content Writer with Security Clearance
Fairfax, VA · On-site
$75K - $130K/yr
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. * Analyze user journeys and feedback to ...
Content Writer with Security Clearance
Fairfax, VA · On-site
$75K - $130K/yr
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services. * Analyze user journeys and feedback to ...
Content Editor (Policy & Strategy Analyst) - Mid Level with Security Clearance
Washington, DC · On-site
Content Editor (Policy & Strategy Analyst- Mid Level At Celestar, a B&A Company, we foster and ... Our service extends through federal, state, and local Government, the private sector, and higher ...
Content Editor (Policy & Strategy Analyst) - Mid Level with Security Clearance
Washington, DC · On-site
Content Editor (Policy & Strategy Analyst- Mid Level At Celestar, a B&A Company, we foster and ... Our service extends through federal, state, and local Government, the private sector, and higher ...
Content Manager
Washington, DC · On-site
Analysis and reporting * Continually analyze SharePoint content performance, web components and ... Experience operating a request queue with published service levels and reporting to a customer on ...
Quick apply
Content Manager
Washington, DC · On-site
Analysis and reporting * Continually analyze SharePoint content performance, web components and ... Experience operating a request queue with published service levels and reporting to a customer on ...
... cloud data services. Key Responsibilities Perform content inventory and audit across legacy ... Analyze site analytics, search logs, and user feedback to recommend content and IA improvements ...
... cloud data services. Key Responsibilities Perform content inventory and audit across legacy ... Analyze site analytics, search logs, and user feedback to recommend content and IA improvements ...
... cloud data services. Key Responsibilities Perform content inventory and audit across legacy ... Analyze site analytics, search logs, and user feedback to recommend content and IA improvements ...
... cloud data services. Key Responsibilities Perform content inventory and audit across legacy ... Analyze site analytics, search logs, and user feedback to recommend content and IA improvements ...
Content Manager
Washington, DC · On-site
Analysis and reporting * Continually analyze SharePoint content performance, web components and ... Experience operating a request queue with published service levels and reporting to a customer on ...
Content Manager
Washington, DC · On-site
Analysis and reporting * Continually analyze SharePoint content performance, web components and ... Experience operating a request queue with published service levels and reporting to a customer on ...
... data services. Key Responsibilities • Perform content inventory and audit across legacy ... Required Skills & Experience • 5+ years in a content analyst, data analyst, or data migration ...
... data services. Key Responsibilities • Perform content inventory and audit across legacy ... Required Skills & Experience • 5+ years in a content analyst, data analyst, or data migration ...
... data services. Key Responsibilities • Perform content inventory and audit across legacy ... Required Skills & Experience • 5+ years in a content analyst, data analyst, or data migration ...
... data services. Key Responsibilities • Perform content inventory and audit across legacy ... Required Skills & Experience • 5+ years in a content analyst, data analyst, or data migration ...
Content Writer
Arlington, VA · On-site
$60K - $70K/yr
The Content Creator will have the responsibility of generating blog posts, analyzing client data to ... services and agencies. We invest in people. We nurture skills that are consistent with both our ...
Content Writer
Arlington, VA · On-site
$60K - $70K/yr
The Content Creator will have the responsibility of generating blog posts, analyzing client data to ... services and agencies. We invest in people. We nurture skills that are consistent with both our ...
Content Writer
$60K - $70K/yr
The Content Creator will have the responsibility of generating blog posts, analyzing client data to ... services and agencies. We invest in people. We nurture skills that are consistent with both our ...
Content Writer
$60K - $70K/yr
The Content Creator will have the responsibility of generating blog posts, analyzing client data to ... services and agencies. We invest in people. We nurture skills that are consistent with both our ...
With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ... Analyze new sales requirements * Be the expert in product features and define new features to ...
With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ... Analyze new sales requirements * Be the expert in product features and define new features to ...
Content Manager
Arlington, VA · On-site
$85K - $97K/yr
Analyze content performance across paid and organic channels to identify what's working and ... Free telehealth services * Employee Assistance Program (EAP) * Pre-tax commuter benefits * Flexible ...
Quick apply
Content Manager
Arlington, VA · On-site
$85K - $97K/yr
Analyze content performance across paid and organic channels to identify what's working and ... Free telehealth services * Employee Assistance Program (EAP) * Pre-tax commuter benefits * Flexible ...
Content Management Specialist-Part Time
Washington, DC · On-site
$85K - $95K/yr
Uses website analytics, visitor feedback, content reviews, and quality checks to identify ... Experience using Microsoft and Microsoft 365 platforms and services. * Working knowledge of basic ...
Quick apply
Content Management Specialist-Part Time
Washington, DC · On-site
$85K - $95K/yr
Uses website analytics, visitor feedback, content reviews, and quality checks to identify ... Experience using Microsoft and Microsoft 365 platforms and services. * Working knowledge of basic ...
Content Manager
Arlington, VA · On-site
$85K - $97K/yr
Analyze content performance across paid and organic channels to identify what's working and ... Free telehealth services * Employee Assistance Program (EAP) * Pre-tax commuter benefits * Flexible ...
Content Manager
Arlington, VA · On-site
$85K - $97K/yr
Analyze content performance across paid and organic channels to identify what's working and ... Free telehealth services * Employee Assistance Program (EAP) * Pre-tax commuter benefits * Flexible ...
Content Management Specialist-Part Time
Washington, DC · On-site
$85K - $95K/yr
Uses website analytics, visitor feedback, content reviews, and quality checks to identify ... Experience using Microsoft and Microsoft 365 platforms and services. * Working knowledge of basic ...
Content Management Specialist-Part Time
Washington, DC · On-site
$85K - $95K/yr
Uses website analytics, visitor feedback, content reviews, and quality checks to identify ... Experience using Microsoft and Microsoft 365 platforms and services. * Working knowledge of basic ...
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Content Writer
Mclean, VA • On-site
Steampunk
• IT Services • 201 - 500 employees201 - 500 employees
$75K - $130K/yr
Full-time
Re-posted 9 days ago
Key responsibilities
Partner with designers, developers, and subject matter experts to understand user needs and transform technical concepts into approachable language.
Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services.
Analyze user journeys and feedback to identify where content can reduce confusion, improve task completion, or build confidence.
Job description
We’re looking for a Content Writer who’s passionate about helping people understand and use technology. You’ll work at the intersection of content, design, and development—turning complex information into clear, helpful, and engaging experiences that empower users to succeed.
You’ll partner closely with UX designers, developers, and product managers to create content that improves understanding, builds trust, and drives adoption of digital services used by millions.
- Partner with designers, developers, and subject matter experts to understand user needs and transform technical concepts into approachable language.
- Create and maintain user-facing content such as help center articles, onboarding guides, FAQs, and in-app copy that guide users through digital services.
- Analyze user journeys and feedback to identify where content can reduce confusion, improve task completion, or build confidence.
- Develop and maintain content standards, plain language guidelines, and voice/tone documentation to ensure a consistent, inclusive experience.
- Structure information logically so users can easily find what they need, when they need it.
- Continuously update and improve content to reflect evolving user needs, technologies, and policies.
- Collaborate with UX researchers to test content comprehension and usability.
- Ensure all documentation aligns with accessibility (Section 508) and government plain-language best practices.
- Bachelor’s degree and 3+ years of relevant writing or content design experience.
- Exceptional writing, editing, and information-architecture skills with a sharp eye for detail.
- Deep empathy for users and the ability to translate technical topics into clear, relatable language.
- Experience creating content for digital products, software, or online services.
- Familiarity with human-centered design principles and agile development environments.
- Ability to work independently, manage multiple projects, and meet deadlines.
- Bonus: experience collaborating with developers working in Ruby on Rails or similar frameworks.
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $130,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk is aChange Agentin the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through ourDesign Intelligence™ process, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. If you want to learn more about our story, visit http://www.steampunk.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Steampunk participates in the E-Verify program.
About Steampunk
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
McLean, VA, US