Content Policy Analyst Jobs (NOW HIRING)

Position Summary
The Policy Analyst and Writer works under the direction of the Director of Policy and Risk and to analyze functions throughout the RMV to determine whether appropriate policies exist, use critical thinking skills to identify policy gaps, and demonstrate excellent writing skills in documenting and developing such policies and remediate policy gaps. The position is responsible for editing and maintaining policies and procedures for all RMV functional areas, working closely with business partners to write new documentation, perform periodic content reviews of existing documentation to ensure relevancy and accuracy, and secure appropriate approvals prior to publishing to internal repository and distributing to appropriate employees.
The incumbent will demonstrate the following

• Ability to understand and discern the steps of a process or procedure and reduce those to writing
• Exceptional writing, editing and proofreading skills, and a strong attention to detail
• Solid working knowledge of MS Office applications, including Word and OneDrive
• Ability to work independently and as part of a small team
• Strong organization and time management skills
• Strong written and spoken communication skills
• Ability to communicate complex concepts, requirements, and processes to various audiences.
• Strong research and analytical skills

Duties and Responsibilities

• Meet with business partners to determine what written policies and procedures exist in each department, review those policies to determine alignment with business practices, and revise written policies and procedures where gaps exist.
• Draft written policies and procedures where none exist, aligning the written draft with practical applications.
• Lead document reviews and obtain the appropriate approvals for revisions.
• Maintain consistent template formatting, version control and terminology across all documentation.
• Assist in updating and maintaining the inventory and repository for all policies and procedures and related content.
• Develop familiarity with laws and regulations affecting the RMV to ensure policies are in compliance with said laws and regulations, as applicable.
• Evaluate or compare data in order to provide information to management for making sound conclusions to solve problems, to plan course of actions and/or to formulate and define policies and procedures.
• Other duties as assigned.

Preferred Qualifications

• Ability to understand and discern the steps of a process or procedure and reduce that to writing.
• Exceptional writing, editing and proofreading skills, and a strong attention to detail.
• Solid working knowledge of MS Office applications, including Word and PowerPoint.
• Ability to work independently and as part of a small team.
• Experience with a document repository system.
• Strong organization and time management skills.

Pre-Hire Process
Upon a conditional offer of employment, applicants must agree to and successfully satisfy: (i) a comprehensive name-based and fingerprint-based background check of his/her state and federal criminal history records information from all U.S. states, the District of Columbia and certain U.S. Territories and from some foreign nations; (ii) an employment reference check, and (iii) a satisfactory review of his/her driving records to be eligible for this position.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's culture and career opportunities can be found at mass.gov/massdot-careers .
MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
Qualifications:
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) three years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis or in program administration or program management or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions
I. A Bachelor's degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of two years of the required experience.*
II. A Graduate degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for the required experience.*
III. A Bachelor's degree or higher degree with a major other than in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
For purpose of bargaining unit designation, Unit 6 is equivalent to MassDOT Unit D.

• For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
• For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
• For a disability-related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857-274-1935.

Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.