Content Designer Jobs in Dallas, TX (NOW HIRING)

Job Title: Instructional Content Designer — HVAC / Skilled Trades
Department: BILT Education / Content Development
Reports To: Program Manager, BILT Education
Type: Contract
Main Location: BILT - Global Brand Support Center, Grapevine, Texas 76051

BILT is a fast‑growing SaaS company that creates official 3D Intelligent Instructions for thousands of products. The platform hosts interactive animations on a free mobile app that empower technicians to assemble, install, maintain, program, or repair equipment. BILT partners with manufacturers and retailers to reduce support costs, accelerate onboarding, and improve customer experience through immersive visual instruction technology.

BILT is building the future of skilled trades education. We need an instructional designer who can translate complex HVAC systems, procedures, and concepts into clear, structured, learnable content. The role involves designing a foundational HVAC 101 course for the BILT platform’s 3D animated instruction format and collaborating with subject matter experts to capture real‑world procedures.

• Design and develop a comprehensive HVAC 101 course curriculum covering foundational systems, components, tools, safety, and core maintenance procedures.
• Write step‑by‑step instructional content for BILT’s 3D animated instruction platform.
• Define learning objectives, course structure, and assessment criteria aligned to industry certification standards (EPA 608, NATE, or equivalent).
• Collaborate with BILT’s product and animation teams to translate written procedures into visual, animated instruction sets.
• Ensure all content meets employer and workforce standards so graduates are genuinely job‑ready.

• Experience designing technical or trades‑based instructional content; HVAC experience strongly preferred.
• Familiarity with HVAC systems: refrigeration cycles, electrical, airflow, controls, and service procedures.
• Strong writing and communication skills; able to explain complex procedures to novices.
• Experience working with subject matter experts to extract and structure technical knowledge.
• Familiarity with instructional design frameworks (ADDIE, backwards design, or equivalent).
• Comfortable working in a fast‑moving, startup environment with evolving requirements.
• Experience with LMS platforms, mobile learning, or visual/animated instruction is a plus.
• HVAC industry certifications (EPA 608, NATE) or hands‑on field experience is a strong plus.

• HVAC 101 course outline and full learning objective map completed and approved.
• At least two complete modules of step‑by‑step instructional content delivered and ready for animation.
• Content validated by at least one industry partner or employer for job‑readiness alignment.

Competitive, commensurate with experience. Rate and salary range to be shared during the screening process.

This role operates in a professional office environment and routinely uses standard office equipment such as computers, tablets, phones, email, and communication programs (Zoom, Teams, etc.). The role is based in Grapevine, Texas.

Regularly required to talk or listen; frequently required to stand, walk, and reach with hands and arms. The job requires lifting at least 25 pounds infrequently.

Other duties may change at any time with or without notice.

BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and turnkey guided work instructions for visionOS. The award‑winning platform revolutionizes DIY experience as well as professional training and operational enablement.

BILT is a veteran friendly company and an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or disability. We do not accept unsolicited agency resumes and will not pay fees to any third‑party agency without a mutually agreed‑upon contract.