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Customer Service Representative

Branchburg, NJ · On-site

$18 - $20/hr

Customer Service Representative position is the front line to our customers. It is paramount to be professional, respectful, courteous, responsive and friendly at all times. It is imperative that the ...

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Customer Service Representative (CSR)

Cincinnati, OH · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Accurately maintain customer contact information and transaction records. * Follow up with ...

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Customer Service Representative

Branchburg, NJ • On-site

Express Employment Professionals
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Express Employment Professionalsexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

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Job description

We are currently looking for a Customer Service Representative (CSR) for an immediate opportunity in Branchburg, NJ. Customer Service Representative position is the front line to our customers. It is paramount to be professional, respectful, courteous, responsive and friendly at all times. It is imperative that the CSR perform all assigned tasks in a timely manner, serves as a resource and support the team as necessary.


Compensation

  • $18/hr - $20/hr


Schedule

  • Monday - Friday
  • 8:30am - 5:00pm


Customer Service Representative (CSR) Responsibilities:

  • Provide telephone support for our customers (40-60 phone calls daily).
  • Order entry (80-100 orders daily) with less than 1% errors. Must be able to type at least 60 words per minute.
  • Develop product knowledge to assist customers.
  • Provide information necessary to research and troubleshoot issues pertaining to orders/invoices to Customer Service Lead/Customer Service manager.
  • Need to prioritize and manage multiple responsibilities (work with a sense of urgency).
  • Must follow up & communicate timely with internal staff and customers.
  • Identify any ongoing product, shipping and warehouse issues, and bring to the attention of the Customer Service Manager/Lead

​

Customer Service Representative (CSR) Qualifications:

  • MUST BE ABLE TO TYPE 50 - 60 wpm
  • Previous experience in customer service or other related fields preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Express Employment Professionals of Somerset, NJ is a leading staffing provider helping job seekers find work with a wide variety of local businesses.

Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city.

Our Vision:
To help as many people as possible find good jobs by helping as many clients as possible find good people.

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About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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