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Contact Center Developer Jobs in Florida (NOW HIRING)

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments.

As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments.

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Contact Center Developer information

Can I work in a contact center developer without experience?

A contact center developer role typically requires some experience with programming, scripting, or contact center technologies. Entry-level positions may be available for those with relevant technical skills, certifications, or a background in customer service systems, but most employers prefer candidates with prior experience or training in contact center software development. Building skills through courses or certifications can improve chances of qualifying for such roles.

What are the career paths in contact center developers?

Contact Center Developers can advance to roles such as senior developer, technical lead, or solutions architect, often gaining expertise in specific platforms like Cisco or Genesys. They may also transition into project management, systems analysis, or specialized roles in customer experience technology, with certifications and experience expanding their career opportunities.

What cities in Florida are hiring for Contact Center Developer jobs?

Cities in Florida with the most Contact Center Developer job openings:

Infographic showing various Contact Center Developer job openings in Florida as of August 2026, with employment types broken down into 100% Contract. Highlights an 74% In-person, and 26% Remote job distribution.

Genesys contact center Developer

Tampa, FL • On-site

Syntricate Technologies
IT Services • 51 - 200 employees

Other

Re-posted 18 days ago


Job description

Genesys contact Center Developer
Tampa, FL
Contract.
Role Description:
• Design, implement, and maintain Genesys contact center solutions.
• Configure and optimize contact center infrastructure to meet business requirements.
• Integrate Genesys software with existing systems and applications.
• Troubleshoot and resolve technical issues related to Genesys solutions.
• Provide technical support and guidance to ensure optimal performance and reliability.
• Collaborate with cross-functional teams to develop customized solutions.
Responsibilities:
• Overall 5+ years of experience and proven experience with Genesys contact center technology.
• Strong understanding of telecommunications principles and contact center operations.
• Proficiency in configuring and troubleshooting Genesys software components.
• Excellent communication and teamwork skills.
• Ability to work independently and prioritize tasks effectively.
Competencies: Genesys Engage
Experience (Years): 4-6
Thank you,
shutosh Pasbola , Assistant Manager
Syntricate Technologies Inc.
Phone#: (781)-552-4332 | Email to: shutosh@syntricatetechnologies.com
MBE & E-Verify Certified
IT Services & Solutions | IT, Non-IT & Medical Staffing services
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