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Consumer Lending Advisor Jobs (NOW HIRING)

OneMain Financial

Consumer Lending Advisor

Brighton, MI · On-site

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members ...

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Consumer Lending Advisor information

What is a consumer lending advisor?

Consumer Lending Advisors are financial professionals who assist individuals in securing loans for personal use, such as auto loans, home mortgages, and personal lines of credit. They guide clients through the loan application process, explain different loan products, assess creditworthiness, and help clients choose the most suitable lending option based on their needs and financial situation. These advisors also ensure that clients understand the terms, interest rates, and repayment schedules associated with their loans.

What are the key skills and qualifications needed to thrive as a consumer lending advisor?

To thrive as a Consumer Lending Advisor, you need a solid understanding of financial products, credit analysis, and lending regulations, typically supported by a background in finance or banking. Familiarity with loan origination systems, credit scoring tools, and regulatory compliance platforms is essential. Strong interpersonal skills, attention to detail, and the ability to build trust with clients help set top performers apart. These skills are crucial to accurately assess risk, deliver excellent customer service, and ensure adherence to lending policies and legal requirements.

What are some common challenges faced by consumer lending advisors and how can they be addressed?

Consumer Lending Advisors often encounter challenges such as navigating complex regulatory requirements, handling high volumes of loan applications, and ensuring clear communication with clients who may have varying levels of financial literacy. Staying organized and up-to-date with changing lending policies is essential. Advisors can overcome these challenges by participating in ongoing training, utilizing robust loan management software, and focusing on building trust through transparent communication with customers and collaboration with underwriting and risk teams.

What is the difference between Consumer Lending Advisor vs Mortgage Loan Officer?

AspectConsumer Lending AdvisorMortgage Loan Officer
CredentialsTypically requires a high school diploma or equivalent; some roles prefer relevant certificationsRequires similar credentials; often needs state licensing and certifications
Work EnvironmentBank branches, credit unions, or online platformsMortgage broker offices, banks, or lending institutions
Employer & IndustryFinancial institutions offering consumer loansMortgage lenders, banks, and mortgage brokers
Common Search & ComparisonYesYes

The main difference is that a Consumer Lending Advisor focuses on a variety of consumer loans like personal, auto, and credit cards, while a Mortgage Loan Officer specializes in home loans. Both roles require similar credentials and work within financial institutions, but their specific loan types and client interactions differ.

How to get into a consumer lending advisor?

To become a consumer lending advisor, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in finance, business, or related fields. Relevant skills include customer service, financial analysis, and knowledge of lending products, often supported by certifications such as the Mortgage Loan Originator license or similar credentials. Gaining experience in banking or finance and developing strong communication skills can improve job prospects in this role.

What cities are hiring for Consumer Lending Advisor jobs?

Cities with the most Consumer Lending Advisor job openings:

What states have the most Consumer Lending Advisor jobs?

States with the most job openings for Consumer Lending Advisor jobs include:

What are popular job titles related to Consumer Lending Advisor jobs?

For Consumer Lending Advisor jobs, the most frequently searched job titles are:

Consumer Lending Advisor jobs near you

Consumer Lending Advisor

Brighton, MI • On-site

OneMain Financial
Finance and Insurance • 5 - 10K employees
Learn more about OneMain Financialexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations

  • Engage with customers through multiple technological channels to present tailored solutions based on customer needs

  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service

OneMain Financial rating

7.5

Company rating: 7.5 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.  
In the Role   
  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
  • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
  • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
  • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
  • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  
Requirements:     
  • High School Diploma or GED      
Preferred:  
  • Sales, Collections or Customer Service experience    
  • Bilingual - Spanish    
Location: On site    
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.     
Who we Are 
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: 
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
  • Up to 4% matching 401(k)    
  • Employee Stock Purchase Plan (10% share discount)    
  • Tuition reimbursement    
  • Paid time off (15 days’ vacation per year, prorated based on start date)  
  • Paid sick leave as determined by state or local ordinance (prorated based on start date)  
  • 11 Paid holidays (4 floating holidays, prorated based on start date)  
  • Paid volunteer time (3 days per year, prorated based on start date) 
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.  
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.   
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.  
Key Word Tags    
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee   

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