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Consumer Intern Jobs in Ohio (NOW HIRING)

IMH Fragrance

E-Commerce Intern

Columbus, OH · On-site

We are looking for a detail-oriented, analytical, and digitally savvy E-Commerce Intern to support ... Strong interest in e-commerce, digital retail, consumer products, and online shopping. * Highly ...

Solenis

Technical Sales Intern - Paper Industry

Delaware, OH · On-site +1

$14.25 - $19.25/hr

... consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by ... As a Pulp and Paper Technical Sales Intern, you'll dive into real commercial projects at our ...

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Consumer Intern information

What is a consumer intern?

A Consumer Intern is a student or recent graduate who works temporarily within a company’s consumer-facing team, typically to gain practical experience in areas like marketing, research, customer service, or product development. Their responsibilities may include assisting with market analysis, supporting consumer engagement initiatives, collecting and analyzing customer feedback, and helping to develop strategies that improve the consumer experience. This role provides valuable exposure to how companies interact with and understand their customers, preparing interns for future roles in consumer-focused industries.

What types of projects and responsibilities can a consumer intern expect during their internship?

As a Consumer Intern, you can expect to work on a variety of projects that may include market research, data analysis, and assisting with consumer insights initiatives. Interns often support teams by preparing presentations, analyzing consumer behavior trends, and contributing to brainstorming sessions for product development or marketing campaigns. You’ll likely collaborate closely with cross-functional teams such as marketing, product management, and sales, gaining exposure to different aspects of the business. This hands-on experience is valuable for building a strong foundation in consumer-focused industries and can open doors for future career opportunities within the organization.

What are the key skills and qualifications needed to thrive as a consumer intern, and why are they important?

To thrive as a Consumer Intern, you generally need strong analytical abilities, attention to detail, and coursework or experience in marketing, business, or related fields. Familiarity with data analysis tools like Excel, survey platforms, and customer relationship management (CRM) systems is often required. Effective communication, teamwork, and adaptability are standout soft skills in this role. These skills enable interns to contribute meaningful insights, support team projects, and adapt quickly to the dynamic needs of consumer-focused organizations.

What is the difference between Consumer Intern vs Customer Service Representative?

AspectConsumer InternCustomer Service Representative
Required CredentialsTypically pursuing or recent graduate, some internships may require coursework in marketing, business, or communicationsHigh school diploma or equivalent; some roles may prefer experience or certifications in customer service
Work EnvironmentInternship setting, often in corporate offices or retail environments, with a focus on learning and support rolesCustomer-facing roles in retail stores, call centers, or online support platforms
Employer & Industry UsageUsed by companies in marketing, retail, or consumer goods sectors for internship programsCommon across various industries including retail, telecom, and service sectors for ongoing customer support

The main difference is that a Consumer Intern is typically a student or recent graduate gaining experience in consumer-related roles, often in a learning capacity, while a Customer Service Representative is a full-time employee responsible for assisting customers and resolving issues. Internships are temporary and focus on skill development, whereas customer service roles are ongoing positions integral to business operations.

What cities in Ohio are hiring for Consumer Intern jobs?

Cities in Ohio with the most Consumer Intern job openings:

Consumer Intern jobs near you

E-Commerce Intern

IMH Fragrance

Columbus, OH • On-site

Other

Posted 5 days ago

Key responsibilities

  • Support the management and updating of product listings, descriptions, images, pricing, and promotions across e-commerce platforms and marketplaces.

  • Assist with marketplace operations, including product detail page optimization, monitoring sales and reviews, and managing promotions and product launches.

  • Help track and analyze e-commerce performance metrics, including sales, traffic, conversion rates, and advertising spend, to identify trends and opportunities.

Job description

We are looking for a detail-oriented, analytical, and digitally savvy E-Commerce Intern to support the growth and day-to-day management of our online business across our website, Amazon, Macy's, and other e-commerce marketplaces.

This role will provide hands-on experience in e-commerce merchandising, product management, marketplace operations, promotions, paid media, and performance analytics. The ideal candidate is interested in how products are presented online and enjoys using data to understand what drives traffic, conversion, and sales.

You will work closely with the E-Commerce, Marketing, and Creative teams to ensure our products are accurately represented, strategically merchandised, and effectively promoted across digital channels.


What You'll Do

E-Commerce & Digital Merchandising

  • Support day-to-day management of our e-commerce website and marketplace accounts.
  • Maintain and update product listings, descriptions, images, pricing, promotions, and product information.
  • Assist with launching new products across our website, Amazon, Macy's, and other retail partners.
  • Ensure product content is accurate, complete, and optimized for search and conversion.
  • Support online merchandising, including product placement, collections, featured products, and promotional updates.
  • Monitor product availability, pricing, reviews, ratings, and customer feedback.
  • Identify opportunities to improve product pages and the overall online shopping experience.
  • Conduct competitor research and monitor competitor pricing, promotions, and product positioning.

Marketplace Support

  • Assist with day-to-day management of Amazon and other marketplace storefronts.
  • Support Amazon product detail page optimization and content updates.
  • Monitor Amazon sales, traffic, conversion, rankings, reviews, and inventory.
  • Assist with marketplace promotions, coupons, deals, and product launches.
  • Help identify marketplace opportunities and issues and communicate them to the appropriate teams.
  • Support e-commerce activities for Macy's and other retail partners.

Paid E-Commerce Support

  • Assist with managing and monitoring paid media spend across Amazon, Macy's, and our direct-to-consumer website.
  • Help track daily and weekly advertising spend and performance.
  • Monitor key metrics such as ROAS, ACOS, CPA, CTR, conversion rate, revenue, and return on ad spend.
  • Assist with Amazon Sponsored Products, Sponsored Brands, and other marketplace advertising.
  • Help monitor paid placements and promotional opportunities on retailer websites.
  • Support website paid media campaigns across channels such as Google and Meta.
  • Help organize campaign performance reports and identify opportunities to improve spend efficiency.
  • Assist with testing different products, creative, keywords, audiences, and promotional offers.

Analytics & Reporting

  • Maintain weekly e-commerce performance reports.
  • Track sales, traffic, conversion rate, average order value, advertising spend, and other key KPIs.
  • Help analyze performance across our website, Amazon, Macy's, and other marketplaces.
  • Identify trends and opportunities based on e-commerce data.
  • Assist with monthly reporting and presentations.
  • Use Excel or Google Sheets to organize, analyze, and report data.


What We're Looking For

  • Currently pursuing a Bachelor's degree in Marketing, E-Commerce, Business, Data Analytics, Communications, or a related field.
  • Strong interest in e-commerce, digital retail, consumer products, and online shopping.
  • Highly organized and detail-oriented.
  • Comfortable working with numbers and analyzing data.
  • Strong Excel or Google Sheets skills.
  • Strong written and verbal communication skills.
  • Able to manage multiple priorities and meet deadlines.
  • Curious, proactive, and eager to learn.
  • Comfortable working in a fast-paced environment.


Apply