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How much do consumer banking jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for consumer banking in the United States is $25.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.37 per hour, depending on experience, location, and employer.

What is consumer banking?

Consumer banking, also known as retail banking, refers to the services that banks provide directly to individual customers, rather than businesses. These services typically include checking and savings accounts, personal loans, credit cards, mortgages, and other financial products designed for personal use. Consumer banking aims to help individuals manage their money, save for the future, and access credit when needed. Banks usually provide these services through physical branches, online platforms, and mobile apps.

What are the key skills and qualifications needed to thrive as a Consumer Banking professional, and why are they important?

To thrive in Consumer Banking, you need a solid understanding of financial products, customer service expertise, and often a relevant degree in finance or business. Familiarity with banking software, CRM systems, and digital transaction platforms is typically required, and certifications like Series 6 or 63 can be advantageous. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust and address client needs effectively. These competencies ensure effective client management, regulatory compliance, and the delivery of a positive banking experience.

What are some common challenges faced by professionals in consumer banking, and how can they be effectively managed?

Professionals in consumer banking often encounter challenges such as handling a high volume of customer inquiries, meeting sales targets for banking products, and staying updated on regulatory changes. To effectively manage these challenges, it's important to develop strong communication and problem-solving skills, maintain up-to-date product knowledge, and work collaboratively with colleagues to resolve complex issues. Leveraging technology and continuous training can also help streamline processes and improve customer satisfaction.
What cities are hiring for Consumer Banking jobs? Cities with the most Consumer Banking job openings:
What are the most commonly searched types of Consumer Banking jobs? The most popular types of Consumer Banking jobs are:
What states have the most Consumer Banking jobs? States with the most job openings for Consumer Banking jobs include:
Consumer Banking jobs near you
Infographic showing various Consumer Banking job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $52,717 per year, or $25.3 per hour.
Consumer Banking Legal - Assistant General Counsel

Consumer Banking Legal - Assistant General Counsel

JPMorgan Chase & Co

Columbus, OH

Full-time

Medical, Retirement

Posted 7 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 470 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Join JPMorganChase Consumer Banking Legal as a trusted advisor to the teams that power 4,800+ branches nationwide. In this role, you'll help shape business initiatives with practical, risk-aware legal guidance that keeps pace with evolving regulations and customer needs. You'll collaborate closely with Legal, Risk, Compliance, and Controls partners to solve problems quickly and thoughtfully. If you thrive on issue-spotting, ownership, and cross-functional teamwork, this is an opportunity to make a visible impact.

As a/an Vice President/Assistant General Counsel in Consumer Banking Legal, you will provide strategic, practical legal advice to Consumer Branch Banking and Community and Business Development initiatives, supporting field, branch, and operational teams. You'll research and interpret bank regulatory requirements, identify and manage issues end-to-end, and advise on a broad range of topics including banking regulations, UDAAP, anti-discrimination, elder/vulnerable adult state laws, data/privacy, and regulator/government interactions. You'll also partner across the firm to monitor legislative and regulatory changes, support escalations (including fraud and complex accounts), and contribute to Legal department projects and priorities.

The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.  Our global team is made up of about 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.  We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you.

Job Responsibilities

  • Develop subject matter expertise and collaborative working relationships to support Consumer Branch Banking and Community and Business Development initiatives;
  • Provide strategic and practical legal advice to branch and field professionals, as well as to operational areas that support branches;
  • Internalize the firm's risk appetite in order to provide sound strategic advice and guidance on new business processes and initiatives to help meet business objectives while maintaining the firm's agenda for treating customers and employees fairly, as well as expectations for a fortress controls environment;
  • Advise and collaborate with colleagues across the Legal, Risk, Compliance and Controls Departments;
  • Monitor and advise business partners and legal colleagues on relevant legislative and regulatory changes; and 
  • Further the business of the Legal Department by participating in, or leading as appropriate, various projects and initiatives designed to support department-wide priorities.

Required qualifications, capabilities, and skills

  • JD admitted to practice in and member of the bar in good standing in the state in which the candidate will practice. 
  • 5+ years of legal experience in a relevant government or regulatory agency, and/or a large consumer banking organization, law firm, or equivalent.
  • Team player who prioritizes collegiality, executes with urgency and precision, and acts collaboratively with legal and non-legal colleagues and stakeholders across lines of business. 
  • Strong decision-making skills and ability to prioritize and effectively manage multiple matters and projects simultaneously.
  • Ability to foster and maintain strong client relationships and act as a trusted advisor by seeing past the discrete question presented to advise on greater impacts or risks and think creatively to meet objectives.
  • High competency in Microsoft applications and AI tools.
  • Positive, problem-solving, and collaborative outlook. 
  • Knowledge and understanding of banking products and services and the relevant banking regulations and regulatory framework for a large banking organization such as JPMorganChase.
  • Experience with digital, electronic and mobile banking and transactions.

All candidates for roles in the Legal Department must successfully complete a conflict of interest clearance review prior to commencement of employment.  Attorneys must be licensed to practice law and a member in good standing or otherwise eligible to practice law in the jurisdiction in which the position is based.   

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.

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