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How does a role at Connect America typically contribute to improving patient safety and well-being on a daily basis?

In a position at Connect America, employees play a vital role in ensuring the safety and independence of clients, often seniors or individuals with health concerns, through the provision and support of personal emergency response systems (PERS) and remote monitoring solutions. Daily responsibilities may include responding to emergency alerts, providing technical support, and collaborating closely with healthcare providers and family members to coordinate care. This work environment emphasizes teamwork, empathy, and clear communication, as every interaction can directly impact a client’s health outcomes. By proactively addressing device issues or escalating urgent situations, employees help foster a safer, more connected environment for at-risk individuals.

What are the key skills and qualifications needed to thrive as a Connect America Customer Service Representative, and why are they important?

To thrive as a Connect America Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer proficiency are typically required. Patience, empathy, and a customer-focused attitude are key soft skills for building rapport and resolving concerns. These skills are vital for ensuring customer satisfaction, efficient service delivery, and maintaining the company's reputation in the healthcare technology industry.

What is the difference between Connect America vs Network Technician?

AspectConnect AmericaNetwork Technician
Required CredentialsHigh school diploma, technical certificationsHigh school diploma, technical certifications
Work EnvironmentFieldwork installing and maintaining broadband infrastructureFieldwork, troubleshooting, and maintaining network systems
Employer & Industry UsageTelecommunications, broadband providersTelecommunications, IT service providers
Common Search & ComparisonYesYes

Connect America and Network Technician roles often overlap in telecommunications. Both require technical certifications and involve fieldwork installing or maintaining network infrastructure. While Connect America focuses on broadband deployment, Network Technicians may work on broader network systems. Understanding these differences helps job seekers find the right role in the telecom industry.

What is Connect America and what do they do?

Connect America is a company that provides personal emergency response systems (PERS) and remote patient monitoring solutions, primarily aimed at helping seniors and individuals with health concerns live independently and safely in their homes. Their services include medical alert devices, fall detection, and health monitoring technologies that connect users with emergency response centers or healthcare providers. By offering these solutions, Connect America aims to improve safety, peace of mind, and health outcomes for their clients. The company partners with healthcare organizations, caregivers, and families to support independent living and enhance quality of life.
What cities are hiring for Connect America jobs? Cities with the most Connect America job openings:
What states have the most Connect America jobs? States with the most job openings for Connect America jobs include:
IFI/FCT Georgia Therapist - Licensed

IFI/FCT Georgia Therapist - Licensed

HEALTH CONNECT AMERICA, INC

Dalton, GA

Full-time

Posted 21 days ago


Health Connect America rating

3.4

Company rating: 3.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Overview

Join Our Impactful Team at Health Connect America!

Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Come make a difference and grow with us!

Our Brands


Responsibilities

The purpose of the Licensed Therapist in Georgia is to provide high-quality, therapeutic services to clients, ensuring their mental health and well-being. The Georgia Therapist- Licensed is responsible for conducting assessments, developing and implementing individualized treatment plans, maintaining accurate documentation, and collaborating with other internal and external professionals. This role also involves participating in outreach and marketing efforts to promote services and attract new referrals, contributing to the overall mission of delivering comprehensive mental health care.

  • Serve as clinical lead for the IFI treatment team, providing supervision and guidance to team members.
  • Deliver intensive in-home and community-based therapeutic services to children, adolescents, and families.
  • Implement the Family Centered Treatment (FCT) model with fidelity, facilitating interventions across all four phases.
  • Complete all required FCT documentation, fidelity tools, trainings, and achieve certification within designated timeframes.
  • Participate in ongoing supervision and model fidelity review to ensure compliance and maintain program eligibility.

Qualifications

  • Georgia Outpatient Services:

    • Master’s degree in Social Work, Counseling, or related field.
    • Must hold a current professional license in the state of Georgia as a LPC, LMFT, or LCSW.

    Georgia IFI Services:

    • Master’s degree in Social Work, Counseling, or related field.
    • Must hold a current professional license in the state of Georgia as a LPC, LMFT, or LCSW.
    • Must have at least 3 years of relevant experience working with youth or families.

Be Well with HCA:

  • We recognize the importance of self-care and work/life balance.
  • We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
  • Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
  • Additional benefits include:
  • Access to a Health Navigator
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • 401(k) Retirement Plan
  • Benefits Hub
  • Tickets at Work

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters


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