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Configuration Management Database Analyst Jobs in Irving, TX

AT&T

ServiceNow CMDB Engineer

Dallas, TX · On-site

$53.50 - $73.50/hr

Drive enforcement, development, health, and data analysis that move CMDB from fragmented, source-specific practices to a mature enterprise model. Embed data-driven and AI-enabled capabilities such as ...

US Bank

ServiceNow CMDB & ITOM Engineer

Irving, TX · On-site

$51.75 - $71.25/hr

Bank is seeking a ServiceNow CMDB & ITOM Engineer to join a growing ServiceNow Software Engineering team responsible for the enterprise Configuration Management Database (CMDB), Discovery, and ...

PTR Global

Remedy Developer

Coppell, TX · On-site

$57/hr

Analyze large CMDB datasets to identify data quality issues such as duplicate CIs, orphaned CIs, missing attributes, and relationship inconsistencies. * Document dashboard designs, data sources, KPI ...

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All JobsConfiguration Management Database Analyst JobsConfiguration Management Database Analyst Jobs in Irving, TX

Configuration Management Database Analyst information

See Irving, TX salary details

$35.5K

$80.6K

$120K

How much do configuration management database analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for configuration management database analyst in Irving, TX is $80,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What is the difference between Configuration Management Database Analyst vs Configuration Analyst?

AspectConfiguration Management Database AnalystConfiguration Analyst
CertificationsITIL, CMDB certificationsITIL, CMDB certifications
Work EnvironmentIT departments, service management teamsIT departments, change management teams
Industry UsageIT service management, enterprise ITIT service management, enterprise IT
Primary FocusMaintaining and managing the CMDBManaging configuration items and change processes

The Configuration Management Database Analyst primarily focuses on maintaining and managing the CMDB to ensure accurate configuration data, while the Configuration Analyst concentrates on managing configuration items and supporting change management processes. Both roles often require similar certifications and work within IT service management environments, but their specific responsibilities differ slightly.

What cities near Irving, TX are hiring for Configuration Management Database Analyst jobs?

Cities near Irving, TX with the most Configuration Management Database Analyst job openings:

Configuration Management Database Analyst jobs near you

CMDB Administrator

Coppell, TX • On-site

American Automobile Association (AAA)
Non-Profits • 10K+ employees
Learn more about American Automobile Association (AAA)external

$109K - $146K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

CMDB Administrator

As a CMDB Administrator, you will be responsible for the technical configuration, operation, and ongoing integrity of the CMDB platform. This role manages discovery tools, integrations, reconciliation jobs, normalization rules, and overall platform health. The position ensures that CMDB data remains accurate, authoritative, and aligned with ITIL standards to support enterprise ITSM processes.

What You'll Do

  • You'll administer and maintain CMDB platforms (e.g., BMC Helix CMDB, BMC Discovery)
  • You'll configure datasets, class models, metadata, sync maps, and scheduled jobs.
  • You'll support automated discovery sources (BMC Discovery, SCCM) and ensure accuracy of ingested CI data.
  • You'll manage integrations with additional systems of record (Flexera, MSSQL ingestion, etc.).
  • You'll configure and maintain normalization rules (product names, manufacturers, categorization).
  • You'll manage reconciliation identification and precedence rules to prevent duplicates and preserve authoritative attributes.
  • You'll perform routine CMDB audits, gap analysis, and remediation of CI data issues.
  • Monitor reconciliation logs, data ingest failures, and inconsistent CI patterns.
  • You'll maintain CMDB technical documentation, runbooks, and administrator guides.
  • You'll train analysts and IT staff on CMDB standards, tools, and data stewardship expectations.
  • You'll provide ITSM support for incidents and problems, and change management processes through accurate CI relationships and lifecycle management.
  • You'll provide impact analysis and CI dependency insight to service owners.

What You'll Need

  • To thrive in this role, you have 3-5 years of experience with CMDB administration, ITSM tools, or IT infrastructure.
  • You're proficient with ServiceNow or BMC Helix CMDB, Discovery, and integration pipelines.
  • You have a strong understanding of reconciliation, normalization, and CMDB data models.
  • You have strong analytical, troubleshooting, and documentation skills.
  • You have technical depth in CMDB and discovery systems
  • You have data quality and governance discipline
  • You have analytical and diagnostic capability
  • You have the ability to translate technical issues for nontechnical stakeholders.
  • Certifications in ITIL Foundation, CHAMP and/or CSAM are preferred and not required.
  • Certification in automation or scripting experience (PowerShell, Python) are preferred and not required.
  • Bachelor's degree in information technology, Computer Science, Business, or related field (preferred).

#LI-LD1

The starting pay range for this position is:

$109,500.00 - $146,200.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

.

Remarkable benefits:
Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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