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Concierge Provider Jobs in Arizona (NOW HIRING)

Provider Patient Concierge Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross ...

When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all ...

When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all ...

When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all ...

When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all ...

When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all ...

When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all ...

When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all ...

Concierge

Phoenix, AZ · On-site

$15.50 - $19.75/hr

Position Summary The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of ...

Concierge

Phoenix, AZ · On-site

$15.50 - $19.75/hr

Position Summary The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of ...

Concierge

Phoenix, AZ

$15.25 - $19.75/hr

The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of community while ...

Concierge

Phoenix, AZ · On-site

$15.50 - $19.75/hr

The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of community while ...

Concierge

Phoenix, AZ · On-site

$15.25 - $19.75/hr

Position Summary The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of ...

Concierge

Phoenix, AZ · On-site

$15.50 - $19.75/hr

Position Summary The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of ...

Concierge

Phoenix, AZ · On-site

$15.25 - $19.75/hr

Position Summary The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of ...

Concierge

Phoenix, AZ · On-site

$15.25 - $19.75/hr

Position Summary The Concierge provides excellent customer services to all residents, prospective residents, guests, and vendors. The Concierge is the face of the property and promotes a sense of ...

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Concierge Provider information

What is a concierge provider?

Concierge providers are professionals or organizations that offer personalized services to clients, often focusing on convenience and tailored assistance. In healthcare, a concierge provider refers to a physician or medical practice that offers enhanced care and accessibility, usually through a membership or retainer fee. In hospitality or lifestyle management, concierge providers help clients with tasks such as travel bookings, event planning, reservations, and personal errands. Their goal is to save clients time and provide high-quality, customized service. The term can apply in various industries, but always emphasizes individualized attention and convenience.

What are the key skills and qualifications needed to thrive as a concierge provider, and why are they important?

To thrive as a Concierge Provider, you need a thorough understanding of customer service principles, problem-solving abilities, and often a background in hospitality or healthcare, depending on the setting. Familiarity with reservation systems, CRM software, and communication tools is typically required, and some roles may prefer certifications in hospitality or patient care. Exceptional interpersonal skills, discretion, and attention to detail help providers exceed client expectations and build trust. These skills are crucial for delivering personalized, high-quality service and creating memorable experiences for clients.

How does a concierge provider typically collaborate with other departments to ensure exceptional guest experiences?

Concierge Providers work closely with various departments such as housekeeping, front desk, and guest services to coordinate seamless experiences for guests. For example, they may communicate special requests to housekeeping or arrange transportation through the front desk. Regular team meetings and clear communication channels help address guest needs promptly and efficiently. This collaborative environment allows Concierge Providers to deliver personalized service and resolve issues quickly, enhancing overall guest satisfaction.

What is the difference between Concierge Provider vs Personal Assistant?

AspectConcierge ProviderPersonal Assistant
CredentialsCustomer service skills, sometimes certifications in hospitality or client servicesAdministrative skills, organizational certifications often preferred
Work EnvironmentLuxury hotels, private residences, concierge servicesOffices, private homes, corporate settings
Employer & IndustryHospitality, luxury services, private clientsBusinesses, executives, individual clients

Concierge Providers focus on delivering personalized services in hospitality and luxury settings, often requiring customer service expertise. Personal Assistants handle administrative tasks and scheduling for clients or executives. While both roles involve client interaction, Concierge Providers emphasize service delivery in hospitality environments, whereas Personal Assistants focus on organizational support.

What cities in Arizona are hiring for Concierge Provider jobs?

Cities in Arizona with the most Concierge Provider job openings:

Provider Patient Concierge Rep

Phoenix, AZ • On-site

RadNet
Health Care and Social Assistance • 5 - 10K employees

$20 - $25/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 7 days ago


RadNet rating

6.5

Company rating: 6.5 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

576th of 898 rated healthcare providers


Job description

Provider Patient Concierge Representative

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.)
  • Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support.
  • Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies.
  • Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc.
  • Marketing Concierge
  • Provide Sales field calls to referring physicians
  • Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc.
  • Provide set up and assistance with Physician Portal
  • Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events
  • Provide educational information and assisting in campaign roll-outs to selected providers and patients
  • Responsible for working with Marketing Director to roll out monthly/quarterly physician facing focused marketing campaigns (Areas of focused improvement, BCAM, PCAM, pediatrics, LDCT Lung, high risk and genetics program, etc.)

If You Are:

  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

  • Ability to travel up to 50% during work week.
  • 2 years in Medical, hospitality, Marketing/Public Relations industry preferred
  • Excellent customer service skills
  • At least 2 years experience in training and presenting information to groups/individuals
  • Strong organizational skills
  • Strong working knowledge of MS Word, Excel, PowerPoint

We Offer:

  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.

Pay Range: $20.00-$25.00 per hour


What RadNet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


RadNet logo

About RadNet

Sourced by ZipRecruiter

At RadNet, we are Leading Radiology Forward. RadNet aligns innovative solutions to deliver high-quality, cost-effective consumer-focused healthcare. Backed by 40 years of experience and with over 10,000 employees and over 380 imaging centers in 9 states, we are positioned for the future of healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1980

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