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Concierge In The Jobs in Texas (NOW HIRING)

ClubCorp

Concierge

Houston, TX · On-site

$15.50/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Invited Clubs

Concierge

Houston, TX

$14.75 - $19/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

White Lodging Services Corporation

Concierge

Austin, TX

$15.25 - $19.75/hr

That's where you come in. You'll help bring the virtue of hospitality to life while we create an ... What You'll Do * The concierge will provide the highest quality of service to the guest ...

ClubCorp

Concierge

Farmers Branch, TX · On-site

$15.25 - $19.75/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Invited

Concierge

Dallas, TX · On-site

$15.25 - $19.75/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

ClubCorp

Concierge

Houston, TX · On-site

$12 - $13/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Invited Clubs

Concierge

Farmers Branch, TX · On-site

$15.25 - $19.75/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Invited Clubs

Concierge

Houston, TX · On-site

$14.75 - $19/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Invited

Concierge

Farmers Branch, TX · On-site

$15 - $19.25/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

Invited

Concierge

Houston, TX · On-site

$14.75 - $19/hr

Since its inception in 1957, Invited has operated with the central purpose of building ... Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ...

White Lodging Careers

Concierge

Austin, TX · On-site

$15.25 - $19.75/hr

That's where you come in. You'll help bring the virtue of hospitality to life while we create an ... What You'll Do * The concierge will provide the highest quality of service to the guest ...

White Lodging Services Corp

Concierge

Austin, TX · On-site

$15.25 - $19.75/hr

That's where you come in. You'll help bring the virtue of hospitality to life while we create an ... What You'll Do * The concierge will provide the highest quality of service to the guest ...

White Lodging

Concierge

Austin, TX · On-site

$15.25 - $19.75/hr

That's where you come in. You'll help bring the virtue of hospitality to life while we create an ... What You'll Do * The concierge will provide the highest quality of service to the guest ...

Stratton Amenities

Assistant Lead Concierge

Dallas, TX · On-site

$16 - $18/hr

Takes pride and ownership in the position and property * Ability to listen and react quickly to ... Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge ...

Stratton Amenities

Assistant Lead Concierge

Plano, TX · On-site

$17/hr

Takes pride and ownership in the position and property * Ability to listen and react quickly to ... Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge ...

Stratton Amenities

Assistant Lead Concierge

Dallas, TX · On-site

$16 - $17/hr

Takes pride and ownership in the position and property * Ability to listen and react quickly to ... Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge ...

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Concierge In The information

What is the difference between Concierge In The vs Front Desk Agent?

AspectConcierge In TheFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & IndustryHigh-end hospitality, luxury serviceGeneral hospitality, various hotel types
Search & Comparison IntentUnderstanding luxury guest services, specialized rolesGeneral hotel reception, check-in/out duties

The main difference is that Concierge In The focuses on personalized guest services, providing local recommendations and special arrangements, often in luxury settings. Front Desk Agents handle check-ins, reservations, and guest inquiries at the front desk. While both roles require hospitality skills, Concierge In The typically involves more specialized, high-end service, whereas Front Desk Agents manage routine guest interactions.

Do concierges make good money?

Concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on location, experience, and the type of establishment. Experienced concierges working in luxury hotels or high-end settings may earn higher wages and additional tips. Compensation can also include benefits such as health insurance and paid time off.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or high-end settings.

Is a concierge like a receptionist?

A concierge and a receptionist are different roles; a concierge provides personalized services such as booking reservations, arranging transportation, and assisting with special requests, often in hotels or luxury buildings. A receptionist primarily handles front desk duties like greeting visitors, answering phones, and managing check-ins. Both roles require strong communication skills but serve distinct functions in customer service environments.

What is the job role of a concierge in the?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings, requiring strong communication skills and knowledge of local services. The role involves delivering excellent customer service and addressing individual needs efficiently.

What cities in Texas are hiring for Concierge In The jobs?

Cities in Texas with the most Concierge In The job openings:

Concierge In The jobs near you

Concierge

Houston, TX • On-site

ClubCorp
Traveler Accommodation • 10K+ employees
Learn more about ClubCorpexternal

$15.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description


Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club's values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.
Key Priorities
The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club's commitment to exceeding members' expectations.
Reporting Structure
  • Reports to the Member Experience Director
Day to Day
  • Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
  • Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
  • Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
  • Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
  • Assist with member communications, including social media efforts, newsletters, and event announcements.
  • Make outbound calls to new and at-risk members to ensure engagement and retention.
  • Support member experience initiatives by promoting club offerings and assisting with key projects.
  • Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
  • Conduct proactive phone calls to confirm member reservations for dining and events.
  • Oversee the reservation process for the club's dining facilities, ensuring accurate booking details and timely confirmations.
  • Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
  • Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
  • Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
  • Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
  • Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
  • Maintain up-to-date member profiles, including personal preferences and special occasions.
  • Communicate any known member's allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
  • Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
  • Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.

Additional Duties
  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
  • High school diploma or equivalent.
  • A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
  • Possess a service-oriented mindset with the ability to make every member and guest feel valued.
  • Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
  • Professional and welcoming phone demeanor.
  • Positive attitude with a collaborative team spirit.

Preferred
  • Strong communication skills across various channels, including verbal, written, phone, text, and social media.
  • Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
  • Strong organizational skills with keen attention to detail.
  • Exceptional listing skills, with the ability to understand and respond to member and guest needs.
  • Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
  • Effective multitasker with strong time management and prioritization skills.
Physical Requirements
  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
  • Effective communication skills with sufficient visual acuity, including talking and hearing.

Primary Tools/Equipment
  • Computer
  • Keyboard
  • Telephone
  • Copier
  • General office supplies

Work Schedule
  • Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
  • Additional hours are required to meet deadlines of the position.

What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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