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Computers Plus Jobs in Decatur, GA (NOW HIRING)

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

Manage, configure, troubleshoot, and repair Handheld scanners, desktop computers, laptops, phones ... Certificate or Diploma from a Technical School plus one year of directly related experience

Helpdesk Associate Tier 1

Norcross, GA

$18.75 - $25.25/hr

... computers to domain, troubleshooting network connection issues etc.Perform miscellaneous related duties and other duties as assignedREQUIREMENTS:Certificate or Diploma from a Technical School plus ...

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Experience repairing laptop computers * Able to pass a criminal background check * Able to lift 35 ... Available 7:00 AM - 4:00 PM, Monday-Friday, with occasional overtime Plus * Prior bench-repair ...

... plus 1-3 years of relevant machine operation experience (or equivalent) • Self-motivated with strong work ethic • Ability to adapt to frequent changes • Basic knowledge of computers, Windows ...

Proficiency with personal computers including spreadsheet software programs * Experience with ProSystem fx, CCH, RIA, and/or Engagement is a plus Contact Darin Peterka via email at dpeterka ...

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Computers Plus information

See Decatur, GA salary details

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How much do computers plus jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for computers plus in Decatur, GA is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, and networking concepts, typically supported by an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is often required. Excellent communication, patience, and problem-solving abilities set top performers apart in this role. These skills are essential to efficiently resolve technical issues and provide quality support to users in various environments.

What are 'Computers Plus' jobs?

'Computers Plus' typically refers to roles within a company or store that sells computers, accessories, and related technology products. Employees in these positions may handle sales, customer service, technical support, and inventory management. They assist customers in selecting computers and peripherals, troubleshoot basic issues, and stay updated on the latest technology trends. These jobs require strong communication skills, basic technical knowledge, and a passion for technology. Depending on the business, additional responsibilities may include setup, repairs, or software installation.

What is the difference between Computers Plus vs Computer Support Specialist?

AspectComputers PlusComputer Support Specialist
Required CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRetail stores, repair shops, on-site client locationsHelp desks, corporate offices, remote support
Employer & Industry UsageElectronics retailers, repair servicesIT departments, tech support companies
Common Search & ComparisonYesYes

Computers Plus typically refers to retail or repair roles involving hardware and basic troubleshooting, often in retail or service environments. Computer Support Specialists focus on providing technical support, troubleshooting, and resolving software and hardware issues in corporate or help desk settings. While both roles require similar certifications, their work environments and employer types differ significantly.

What are some common challenges faced by IT support specialists at Computers Plus, and how can new hires best prepare for them?

IT support specialists at Computers Plus often encounter challenges such as resolving complex technical issues under time constraints, managing a high volume of support tickets, and staying updated with rapidly evolving technology. New hires can best prepare by developing strong problem-solving skills, improving their communication abilities to explain technical solutions clearly to non-technical users, and keeping current with the latest hardware and software trends. Being adaptable and proactive in learning also helps specialists thrive in the dynamic work environment at Computers Plus.
What job categories do people searching Computers Plus jobs in Decatur, GA look for? The top searched job categories for Computers Plus jobs in Decatur, GA are:
Helpdesk Associate Tier 1

Helpdesk Associate Tier 1

Ole Mexican Foods Inc

Norcross, GA • On-site

$18.75 - $25.25/hr

Full-time

Posted 22 days ago

Be an early applicant


Job description

At Ole, we are seeking an experienced IT Support Technician to support and troubleshoot day-to-day technology issues of our employees, including but not limited to desktop applications, custom applications, and computer hardware.

RESPONSIBILITIES:

  • Manage, configure, troubleshoot, and repair Handheld scanners, desktop computers, laptops, phones etc.
  • Track and update IT inventory
  • Respond to hardware and software support issues from employees for Microsoft Office applications (Word, Outlook, PowerPoint, Excel), Phone/Voicemail, Printers, Mobile devices etc.
  • Set up and remove user accounts on systems including Office 365 accounts, network, email, phone, security, etc.)
  • Create desktop computer and laptop images
  • Set up and configure new computers
  • Install application software
  • Maintain (patches, updates and fixes) software used on desktop systems including OS, anti-virus and malware protection
  • Work with vendors to help resolve technical issues
  • Lift, move IT equipment and rearrange work areas for employees
  • Create and maintain process documents
  • Basic networking skills such as connecting the computers to domain, troubleshooting network connection issues etc.
  • Perform miscellaneous related duties and other duties as assigned

REQUIREMENTS:

  • Certificate or Diploma from a Technical School plus one year of directly related experience
  • Excellent interpersonal, verbal, and written skills
  • Strong problem-solving and analytical thinking skills
  • Experience using Windows 10, and Office 365 a plus
  • Experience with Help Desk software, IT Glue Documentation software, ConnectWise RMM tool, Sophos Email Gateway, and Active Directory is preferred
  • Ability to multi-task and prioritize assignments

" This is not a remote position."