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Computer Technician Manager Jobs in Massachusetts

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Robotics Technician

Woburn, MA · On-site

$27 - $28/hr

... computer-based, and automated systems. This is a hands-on technician position that may involve ... Communicate effectively with team members, management, contractors, vendors, and customer ...

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Care Dimensions

Pharmacy Technician Certified

Danvers, MA · On-site

$19 - $23.25/hr

... management, maintaining patient records, and coordinating pharmaceutical and durable medical ... Strong computer skills, including Microsoft Office proficiency. * Working knowledge of pharmacy ...

Bozzuto

Senior Maintenance Technician

Cambridge, MA · On-site

Maintain the physical asset of the property as directed by Management with a focus on those tasks ... Computer skills and comfort using various software, apps and computer programs * A service ...

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Computer Technician Manager information

What is a computer technician manager?

Computer Technician Managers are professionals who oversee teams of computer technicians responsible for maintaining, troubleshooting, and repairing computer systems and networks. They coordinate daily operations, manage staff schedules, and ensure that all technical support tasks are completed efficiently. Additionally, they may develop policies, train new technicians, and liaise with other departments to address larger IT-related issues. Their role combines technical expertise with leadership and organizational skills to ensure optimal IT performance in an organization.

What are the key skills and qualifications needed to thrive as a computer technician manager?

To thrive as a Computer Technician Manager, you need a strong background in IT support, troubleshooting, and hardware/software maintenance, often supported by a degree in information technology or related certifications like CompTIA A+ or Network+. Familiarity with help desk systems, remote management tools, and ticketing platforms is typically required. Leadership, effective communication, and organizational skills are critical for guiding teams and managing multiple projects simultaneously. These competencies ensure efficient technical support operations, high team performance, and effective resolution of IT issues.

What are some common challenges faced by computer technician managers, and how can they be addressed?

Computer Technician Managers often encounter challenges such as coordinating a diverse team of technicians, keeping up with rapidly changing technology, and managing high-priority technical issues under time constraints. To address these, strong communication and organizational skills are essential, along with ongoing technical training and clear delegation of tasks. Building a collaborative work environment and fostering continuous learning can help the team stay updated and maintain high performance, while also reducing stress during peak periods.

What are the most commonly searched types of Computer Technician jobs in Massachusetts?

The most popular types of Computer Technician jobs in Massachusetts are:

What cities in Massachusetts are hiring for Computer Technician Manager jobs?

Cities in Massachusetts with the most Computer Technician Manager job openings:

Computer Technician Manager jobs near you

HVAC Service Manager HWP

Century Mechanical Holdings

Harwich Port, MA • On-site

$90 - $130/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

The HVAC Service Manager is an instrumental part of the leadership team and heads the HVAC Division in technician supervision and customer service. As a leader, the HVAC Service Manager will strive for division growth, improve division processes, proactively manage supplier relationships, lead and coach field personnel, create reports, streamline process and provide excellent customer service to our loyal customer base.

RESPONSIBILIITIES/DUTIES
  • The HVAC Service Manager directs daily operations of the HVAC Division by successfully performing the following responsibilities:
  • Generate sales leads; and promotes and develops maintenance/service agreements; and generates job estimates
  • Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers’ expectations
  • Maintains priority on customer service excellence
  • Recruits and trains HVAC technicians as required to meet workload demands, and company or customer expectations
  • Supervises and directs the HVAC technicians
  • Reviews technicians’ work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity
  • Responsible for HVAC technicians’ performance and for setting improvement goals per company requirements
  • Establishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditions
  • Conducts group and one-on-one meetings with technicians
  • Develops and monitors budgets, goals and objectives to insure departmental profitability
  • Reviews work orders, invoices and time reports for accuracy, to optimize cash flow
  • Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met
  • Ensures that all company/department policies are being followed by all HVAC technicians
  • Manages the fleet maintenance program
  • Keeps current with latest factory OEM training on current products, and coordinates HVAC technician training
  • Work with other departmental managers to meet company and departmental goals and objectives

*salary commensurate with experience

Requirements

The HVAC Service Manager should possess:

  • Excellent customer service and sales skills
  • Five years HVAC Management related experience
  • Exhibit an in-depth understanding of HVAC and refrigeration systems
  • Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions
  • Excellent leadership skills to enhance team productivity
  • Excellent verbal and written communication skills
  • Highly organized with the ability to handle multiple tasks and assignments
  • Strong computer skills
  • Possess a strong personal desire for improvement; and the desire to motivate HVAC technicians to be better tomorrow than they are today
  • Have a professional appearance; a top performer and strong closer who can instill pride of workmanship in himself and in others
  • Valid driver’s license
  • Ability and willingness to work occasional nights, weekends and holidays as required
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