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Computer Systems Jobs in Chicago, IL (NOW HIRING)

BCD

Computer Systems Technician II - Hardware

Buffalo Grove, IL · On-site

$17.50 - $23.25/hr

Computer Systems Technician II - Hardware Location: Vernon Hills, IL Job Type: Full-time Work Environment: 0n-site Department: Technical Team Reports To: Build Center Supervisor About BCD: Come join ...

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All JobsComputer Systems JobsComputer Systems Jobs in Chicago, IL

Computer Systems information

See Chicago, IL salary details

$36.6K

$74.4K

$120.6K

How much do computer systems jobs pay per year?

As of Jul 24, 2026, the average yearly pay for computer systems in Chicago, IL is $74,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $96,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Systems Analyst, and why are they important?

To thrive as a Computer Systems Analyst, you need strong analytical skills, a solid understanding of information systems, and usually a bachelor’s degree in computer science or a related field. Familiarity with systems analysis tools, database management systems, and software like SQL and enterprise resource planning (ERP) platforms is typically required. Excellent problem-solving, communication, and project management abilities help analysts gather requirements and translate business needs into technical solutions. These skills and qualifications ensure that organizations can optimize their IT infrastructure and align technology with strategic goals.

What degree is best for cis jobs?

For computer systems jobs, a bachelor's degree in computer science, information technology, or a related field is typically preferred. Advanced roles may require a master's degree or specialized certifications such as CompTIA or Cisco certifications to demonstrate technical expertise and skills in networking, security, or systems administration.

What is the highest paying job in computer technology?

In computer systems, chief information officers (CIOs) and chief technology officers (CTOs) are among the highest paid roles, often earning six-figure salaries or more. These executive positions require extensive experience, leadership skills, and knowledge of IT strategy, infrastructure, and cybersecurity tools.

What are some common challenges faced by professionals working in computer systems roles, and how can they be addressed?

Professionals in computer systems roles often encounter challenges such as troubleshooting complex system issues, managing system upgrades with minimal downtime, and ensuring security compliance. Staying current with rapidly evolving technologies and balancing multiple priorities can also be demanding. These challenges can be addressed through continuous learning, effective time management, and strong collaboration with cross-functional teams like network, security, and support staff. Open communication and proactive problem-solving are key to maintaining efficient and secure computer systems.

What are computer systems?

Computer systems are integrated assemblies of hardware, software, and peripheral devices designed to perform a wide range of computing tasks. They include components like processors, memory, storage, and input/output devices, all working together to process, store, and retrieve data. Computer systems can range from personal computers and laptops to large servers and data centers. Their primary purpose is to execute instructions and support various applications in business, education, science, and personal use.

Is a CIS degree worth IT?

A Computer Information Systems (CIS) degree provides foundational knowledge in computer systems, networking, and database management, which are valuable for IT roles such as systems analyst or network administrator. The degree can improve job prospects and earning potential, especially when combined with certifications like CompTIA or Cisco. Practical experience and technical skills are also important for success in IT careers.

What careers can you get with a computer systems degree?

A computer systems degree prepares individuals for careers such as systems analyst, network administrator, cybersecurity specialist, IT support specialist, and systems engineer. These roles typically require knowledge of hardware, software, networks, and security protocols, and may involve certifications like CompTIA or Cisco. Job responsibilities often include managing IT infrastructure, troubleshooting issues, and implementing security measures.

What is the difference between Computer Systems vs Network Administrator?

AspectComputer SystemsNetwork Administrator
CertificationsCompTIA A+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentWork on hardware, operating systems, and software setupManage and maintain network infrastructure and connectivity
Industry UsageUsed across IT, tech support, and systems managementPrimarily in organizations with complex networks and IT infrastructure

Computer Systems professionals focus on hardware, operating systems, and software configuration, while Network Administrators specialize in managing network infrastructure and connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

Computer Systems jobs near you
Infographic showing various Computer Systems job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $74,440 per year, or $35.8 per hour.
Computer Systems Support Specialist

Computer Systems Support Specialist

Aqueity

Downers Grove, IL • On-site

$60K/yr

Full-time

Medical, Dental, Vision

Posted 3 days ago

Job description

Computer Systems Support Specialist - On-site
Aqueity is looking for a skilled Computer Systems Support Specialist who is responsible for providing technical support and troubleshooting services to our clients. The Computer Systems Support Specialist supports and resolves issues related to workstations, printers, servers, networks, Microsoft 365, and vendor-specific hardware and software. This role requires strong technical aptitude, excellent customer service skills, and the ability to diagnose and resolve a wide variety of IT issues in a fast-paced Managed Services environment.
Responsibilities
Technical Support & Troubleshooting
  • Provide IT support for Microsoft core business applications, operating systems, and cloud services
  • Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
  • Provide basic remote access solution implementation and support: VPN, remote services, and Citrix
  • Support disaster recovery solutions
  • Resolve service requests during the first phone call if possible, and escalate when needed
  • Quickly and correctly identify the user's issue and recommend the most efficient solution
  • Handle difficult situations calmly and with confidence
Service Desk Operations
  • Monitor remote monitoring and management system alerts and respond via service tickets
  • Triage and classify incoming service requests by gathering information
  • Document and track all required information to support accurate ticket reporting
  • Answer all web-based inquiries and phone calls within the Service Desk's response time goals
  • Communicate with customers about incident progress, upcoming changes, or outages
  • Maintain good organization and follow each user issue through to completion
Customer Service & Communication
  • Display empathy for technology users and their challenges
  • Patiently walk users through troubleshooting steps
  • Maintain a positive and friendly attitude toward all team members and users
  • Improve customer service, perception, and satisfaction
Documentation & Knowledge Management
  • Document basic support processes and recurring issues
  • Escalate recurring issues to next-level support engineers as needed
Proactive & Continuous Improvement
  • Productively fill down-time to improve technology infrastructure and processes
  • Proactively suggest solutions to recurring user or technical issues
  • Contribute ideas to enhance service quality and efficiency
Teamwork & Collaboration
  • Work collaboratively within a team environment
  • Communicate effectively with peers and escalate when appropriate

Education & Experience
  • Minimum high school diploma required
  • 2+ years of experience in an end-user technical support role or equivalent combination of education and experience
  • Experience working with an IT managed services provider or IT consulting firm strongly preferred

Required:
  • Advanced understanding of operating systems, business applications, printing systems, and network systems
  • Strong problem-solving and diagnostic skills with the ability to think outside the box
  • Understanding of various support tools, troubleshooting techniques, and how technology is used to provide IT services
  • Technical awareness to match the right resources to technical issues
  • Typing proficiency to ensure quick and accurate service request entry
  • Able to multi-task, adapt to change quickly, and manage competing priorities
  • Strong verbal and written communication skills
  • Ability to translate technical language into user-friendly explanations and action items
  • Self-motivated and able to thrive in a fast-paced environment
  • Detail-oriented documentation skills
  • Able to lift 40 lbs. of computer equipment

Preferred:
  • Experience with ConnectWise and/or Kaseya
  • CompTIA A+
  • Microsoft MTA/MCSA
  • Other relevant IT certifications

What We Offer
  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Performance-based bonuses and incentives
  • Supportive and collaborative work culture
  • Professional growth and advancement opportunities
  • On-the-job training and mentorship

Pay: $45-60k per year

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