ZipRecruiter

Log In

1

Computer Support Jobs in Jackson, TN (NOW HIRING)

Easter Seals TN

Direct Support Professional

Lexington, TN · On-site

$15/hr

Basic computer skills * Pass a background and drug screen. Our Direct Support Professionals (DSP) are the exemplary reflection of the wonderful mission-driven work we do here every day. At the end of ...

Easterseals

Direct Support Professional

Lexington, TN · On-site

$15/hr

Basic computer skills * Pass a background and drug screen. Our Direct Support Professionals (DSP) are the exemplary reflection of the wonderful mission-driven work we do here every day. At the end of ...

next page

Showing results 1-20

All JobsComputer Support JobsComputer Support Jobs in Jackson, TN

Computer Support information

See Jackson, TN salary details

$13

$22

$37

How much do computer support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for computer support in Jackson, TN is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Jackson, TN? For Computer Support jobs in Jackson, TN, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Jackson, TN look for? The top searched job categories for Computer Support jobs in Jackson, TN are:
What cities near Jackson, TN are hiring for Computer Support jobs? Cities near Jackson, TN with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Jackson, TN as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $46,485 per year, or $22.3 per hour.
Computer Support Specialist I

Computer Support Specialist I

West Tennessee Healthcare

Jackson, TN • On-site

Full-time

Posted 20 days ago

West Tennessee Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

697th of 885 rated healthcare providers

Job description

Category:
Technical
City:
Jackson
State:
Tennessee
Shift:
0 - Day (United States of America)
Job Description Summary:
Desktop, Mobile Device, and Peripheral Hardware Support; Primarily concerned with all aspects of computer use within a hospital to include consulting, instructing, and troubleshooting; in developing, implementing, and maintaining computer-based hardware and Operating Systems software within the hospital; to implement and maintain a connection, if appropriate, with the main computer system and servers of the hospital. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Provides analysis related to the design, development, and implementation of hardware for products. Provides support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to ensure a timely resolution. The employee is subject to call back and overtime as required by the hospital.
ESSENTIAL JOB FUNCTIONS:
  • Prepares Computers to be installed in the user areas, installs Operating Systems, installs or assists the Systems Analysts in installing standard desktop software and applications.
  • Troubleshoot user complaints/problems relating to the use of computer hardware and software.
  • Establish and maintain, under the guidance of the Manager of Information Systems, appropriate policies and procedures dealing with hardware/software acquisition and maintenance.
  • Responsible for analyzing, classifying, and logging all Help Desk requests in to Magic Solutions.
  • Process includes criticality, resource requirements, and information provision.
  • Tracks and monitors the problem to insure a timely resolution.
  • Assists in the maintenance of the inventory listing of hardware/software for WTH.
  • Maintain a high degree of visibility and availability to the WTH staff to facilitate consultations in basic hardware/software needs.
  • Maintain a controlled environment for personal computer hardware and associated software.
  • Maintain professional competency through research, study, and continuing education programs within and outside the hospital.
  • Actively supports the six pillars of the organization: High Quality Healthcare; Compassionate Customer Service; Employee Satisfaction, Financial Strength; Community Value; Ethics and Compliance. Success in this endeavor will be reflected in the Quality Plus Indicators published monthly for the department.
  • Completing all hospital-wide orientation, complying with policies, and accepting personal responsibility for mandatory in-service requirements.
  • Performs related responsibilities as required or directed.

JOB SPECIFICATIONS:
EDUCATION:
  • Requires Associate's degree or equivalent work experience.

LICENSURE, REGISTRATION, CERTIFICATION:
  • N/A

EXPERIENCE:
  • 1-3 years of experience in the field or a related area.

NONDISCRIMINATION NOTICE STATEMENT
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

What West Tennessee Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply