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Computer Support information

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$13

$23

$38

How much do computer support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for computer support in Colorado Springs, CO is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.30 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Colorado Springs, CO?

For Computer Support jobs in Colorado Springs, CO, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Colorado Springs, CO look for?

The top searched job categories for Computer Support jobs in Colorado Springs, CO are:

What cities near Colorado Springs, CO are hiring for Computer Support jobs?

Cities near Colorado Springs, CO with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Colorado Springs, CO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,277 per year, or $23.2 per hour.

Computer Support Specialist

Colorado Springs, CO • On-site

Meta Force Technology Staffing LLC
See more jobs at Meta Force Technology Staffing LLCexternal

Contractor

Re-posted 29 days ago

Job description

U.S. Citizenship is REQUIRED

100% onsite

Computer Support Specialist - part-time - 20 Hour Week 

Location: Colorado Springs, CO - Peterson SFB Colorado

Customer: Air Force

Contractor shall work 20 hours per week, Monday –Thursday between the hours of 7:30 a.m. and 4:00 p.m.

Hours will not be worked on Federal holidays or outside the normal work hours of 7:30 a.m. – 4:00 p.m., or when the office is closed

Summary

Department of the Air Force , voluntary education program, Computer/Information Technology Support for the Peterson Space Force Base Education and Training Center.

One (1) part-time (computer support), Education and Training Center, Bldg 1141, Bldg 1171 & Bldg 350

Job Description

  • Provide hardware and software system administration on all computers (200), servers (2-4) using Windows 2012 Sever to present software, fax machines (1-2), switches (10-15), routers (2-4), printers (10-25), Smartboards and Projectors (5-10) and other peripherals critical to proper function of the education center technology systems
  • Provide weekly updates and maintenance to the education center web page, SharePoint, and/or social media accounts. Update links, build pages, link appropriate documents and information, manage layout. The COR may require 2 more changes per month in addition to the weekly update and maintenance
  • Implement DAF mandated software updates. Set up new computers and other information systems within 3 duty days of receipt. Update DAF mandated software in support of education and training encompassingabout 200 computers.
  • Provide networking architecture recommendations and networking support to maintain and improve infrastructure as directed by the COR. This recommendation should take place biannually.
  • Establish procedures for safeguarding and tracking commercial IT infrastructure. Design redundancies to commercial network when possible, to allow for uninterrupted services to the staff and customers in case of network interruptions/outages.
  • Maintain current camera security system, making sure it is fully operational, identify any malfunctions and complete repair within three workdays or identify next level solution if repair is not possible.
  • Develop tracking system (including all required documentation) to monitor all information systems (servers and network environment) and maintain lifecycle management plans. Establish diagram of facility with associated database to track fixes and implementation of information systems. 
  • On an annual basis, assist researching Education and Training Center purchases of all information systems and components required to improve existing structure. This will be based on the tracking database in 3.7. 3.9. Respond to system malfunctions within 24 hours and provide a diagnostic solution within this time frame. Serve as liaison between Education and Training Center and 21st Force Support Squadron IT office.
  • Perform any other critical system support as requested by the COR within 5 duty days for successful operation of the Education and Training Center technology. Critical systems are those that arenecessary to for Service member progression
  • Coordinate, configure, set up and operate audio, video, and computer hardware and software in conference rooms, meeting rooms, classrooms and other designated areas. This will be needed on a daily basis.
  • Provide assistance to the Equipment Custodian for equipment turn in twice annually. These tasks include:
    • • Paperwork necessary to turn computer equipment into DRMO.
    • • Labor to load and unload equipment between the Education Center and DRMO
    • • Inventory and remove turned in equipment
  • Develop/maintain IT continuity binder to include daily operation, troubleshooting, common problems and fixes, tracking system outlined in
  • This binder will be maintained IAW Air Force Records Management AFI 33-322.

Required Skills

  • Completed bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Information Systems, Data Science, or Software Engineering as required by DoDM 8140.03.
  • 3-5 years experience
  • Able to lift 25 pounds.

One of the following certifications is required:

• A+ (Basic) • Network + (Basic) • Security+ (Intermediate)

• CISA (Advanced) • CND (Intermediate)

• GFACT (Intermediate) • GICSP (Advanced)

• GSEC (Intermediate)

• FITSP-O (Advanced)

• SSCP (Advanced)

• CCNP Security (Advanced)

• SecurityX/CASP+ (Advanced)