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Computer Support Jobs in Cedar Rapids, IA (NOW HIRING)

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

PreferredAssociate degree in Computer Science or related field.Dell certification or similar technical certifications.Experience with remote support tools, AV/classroom technology, and account ...

UnityPoint Health

Connections Team Support Agent

Hiawatha, IA · On-site

$17.25 - $23.25/hr

This role provides initial support for Patient Portal and Health Information Exchange customers ... Requires Personal Computer experience * Effective written and verbal communication skills to deal ...

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All JobsComputer Support JobsComputer Support Jobs in Cedar Rapids, IA

Computer Support information

See Cedar Rapids, IA salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for computer support in Cedar Rapids, IA is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $26.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What are popular job titles related to Computer Support jobs in Cedar Rapids, IA? For Computer Support jobs in Cedar Rapids, IA, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Cedar Rapids, IA look for? The top searched job categories for Computer Support jobs in Cedar Rapids, IA are:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Cedar Rapids, IA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,130 per year, or $23.1 per hour.

Family Support Specialist (FADSS)

FOUR OAKS FAMILY AND CHILDRENS SERVICES

Cedar Rapids, IA

$17.75 - $23/hr

Full-time

Re-posted 2 days ago

Job description

STRENGTH BASED FAMILY SUPPORT

As the Family Support Specialist you will be responsible for providing the supportive services which enable families to achieve self-sufficiency and reach their potential in Linn, Johnson, Washington, Benton and Iowa Counties. These activities include Family Support, skill development, life skills advocacy, and care management implementation. Specific responsibilities include:

Family Support (Prevention)

  • Complete home visits with families on a monthly basis
  • Work with the whole family with a supportive and non judgmental mindset
  • Involve the families in goal setting that is important to them, work through barriers to achieving goals
  • Complete required assessments child development, relationships, support systems, brain health
  • Identify community resources available and how to access
  • Mediate conflicts and problem-solves breaking of real or perceived barriers to the child/family’s involvement in the community.
  • Network with community service representatives to advocate for accessibility of non-traditional resources for families.

Care Management Implementation

  • Document service delivery, including objectives of treatment and intervention strategies.
  • Facilitate community resource planning and case progress evaluation
  • Participate in discharge planning & documentation.

Life Skills & Advocacy (Prevention)

  • Identify community resources available to support families.
  • Work with community resources, vendors, & public systems to achieve self-reliance.
  • Establish relationships & counsels families to support independence.
  • Report on client activity and community contacts.
  • Teach basic living skills, including financial management & employment skills.

What you need:

To qualify for this position you must meet one of the following criteria:

  1. Possess a Bachelor’s Degree in a Social Services related field of study (or)
  2. Possess a Bachelor’s or Associate’s Degree in a human services related field of study (or)
  3. Possess a High School diploma/GED and the equivalent of 5 years of full time experience in social services or other human services delivery.

Additional Qualifications:

  • Must be at least 23 years of age
  • Strong interpersonal and communication skills
  • Effective problem solving and coordination abilities
  • Basic computer skills in a MS Office environment

Apply