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Computer Support Jobs in Boise, ID (NOW HIRING)

EC Electric

MIS Systems Support III

Boise, ID · On-site

$77K - $97K/yr

Duties and Responsibilities include the following: 1. Provide technical support for computer hardware and software, telephone systems, network,operating systems, and all other things technology-based ...

EC Electric

MIS Systems Support III

Boise, ID · On-site

$77K - $97K/yr

Duties and Responsibilities include the following: 1. Provide technical support for computer hardware and software, telephone systems, network,operating systems, and all other things technology-based ...

EC Electric

MIS Systems Support III

Boise, ID · On-site

$77K - $97K/yr

Duties and Responsibilities include the following: 1. Provide technical support for computer hardware and software, telephone systems, network,operating systems, and all other things technology-based ...

Albertsons

Retail Support Specialist

Boise, ID · On-site

The Retail Support Specialist is responsible for triaging and providing store support ... Spends long periods of time at desk or computer terminal * Uses calculators, keyboards ...

Sun West Bank

Client Support Specialist

Meridian, ID · On-site

$17.50 - $23.50/hr

Client Support Specialist Department: Treasury Operations - 77 Reports to: Treasury Operations ... Attend and complete all required classroom, computer-based, web-based and seminar training. It is ...

Sunwest Bank

Client Support Specialist

Meridian, ID · On-site

$17.50 - $23.50/hr

Client Support Specialist Department: Treasury Operations - 77 Reports to: Treasury Operations ... Attend and complete all required classroom, computer-based, web-based and seminar training. It is ...

Sunwest Bank

Client Support Specialist

Meridian, ID · On-site

$17.50 - $23.50/hr

Client Support Specialist Department: Treasury Operations - 77 Reports to: Treasury Operations ... Attend and complete all required classroom, computer-based, web-based and seminar training. It is ...

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All JobsComputer Support JobsComputer Support Jobs in Boise, ID

Computer Support information

See Boise, ID salary details

$13

$22

$37

How much do computer support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for computer support in Boise, ID is $22.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What are popular job titles related to Computer Support jobs in Boise, ID? For Computer Support jobs in Boise, ID, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Boise, ID look for? The top searched job categories for Computer Support jobs in Boise, ID are:
What cities near Boise, ID are hiring for Computer Support jobs? Cities near Boise, ID with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Boise, ID as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% In-person, 2% Hybrid, and 3% Remote job distribution, with an average salary of $46,624 per year, or $22.4 per hour.

Technical Support Specialist

Hydropoint Data Systems,

Boise, ID • On-site

$20 - $22/hr

Full-time

Re-posted 18 days ago

Job description

Boise, ID, US

Bilingual (Spanish - English)

Requisition ID: 1016
Apply
Salary Range: $20.00 to $22.00 (USD) Hourly

Job Description Summary:

We are currently seeking a motivated bilingual (Spanish-English), customer-oriented Technical Support Specialist to fill an onsite, office-based support position. The primary objectives of the Technical Support Specialist are to develop and maintain a thorough and complete knowledge of all HydroPoint products (including, but not limited to WeatherTRAK, WaterCompass, and Baseline Product lines) in order to provide an exceptional level of support to HydroPoint customers, distributors, and specifiers. A successful Technical Support Specialist will have the ability to quickly identify a customer’s need, provide timely solutions, and communicate those solutions to the customer to maximize customer satisfaction.

This is an onsite, office-based position in our Boise, Idaho location. This team operates out of our Baseline, Inc. office which is a subsidiary of HydroPoint Data Systems, Inc.

Key Responsibilities:

  • Handle all in-bound customer support interactions (phone calls, email, web requests)
  • Appropriately escalate technical support issues within the technical support team, and provide any data or support in order to facilitate a quick resolution to the customer's issues
  • Maintain ongoing follow-up outreach and communication loop with customers to keep them informed of expected steps, timelines, status updates and problem resolutions
  • Document case notes, troubleshooting details, action plans, and resolutions for all support interactions in the company CRM service case system (Salesforce)
  • Use the company Return Authorization process to facilitate warranty product replacements
  • Maintain clear and accurate records of all customer interactions
  • Maintain a professional manner at all times
  • Technical Customer Support Specialists must be able to communicate clearly and effectively with HydroPoint personnel, distribution and other channel partners, and customers
  • Must be available to work a set day shift Monday-Friday (flexible schedule options are available)
  • Other duties as assigned or directed by the company


Required Skills & Experience:

  • Spanish-English bilingual language skills
  • A proven track record in a technical support, call center, and customer service position is required
  • High School Diploma or equivalent
  • Minimum of two years of technical customer support experience is strongly preferred
  • Hardware and software technical troubleshooting background is highly desired
  • Experience in irrigation principles and systems is preferred
  • Experience with electrical and/or mechanical systems is preferred
  • Experience with IoT, networks, and cellular communications is preferred
  • Excellent written and verbal communication skills are required
  • Proficient with Outlook, Microsoft Word, Microsoft Excel, and/or other basic computer-based communication tools
  • Practical problem-solving, critical thinking, and troubleshooting skills
  • Well-honed listening skills and ability to identify root cause problem statements
  • An ability to diffuse high-pressure situations through effective communication and empathy
  • A hunger to learn and the ability to flourish in a dynamic, high-growth entrepreneurial environment
  • Self-starter with a hands-on approach to training and a desire for continued learning
  • Positive attitude and ability to work well as part of a collaborative team
  • Ability to quickly learn irrigation, electrical, and networking technology-related concepts and effectively apply the concepts to troubleshoot and help educate others
  • Attention to detail and the ability to assess and prioritize multiple tasks efficiently


Desired Characteristics:

  • High school or equivalent (Required)
  • Call center: 2 years (Preferred)
  • Software troubleshooting: 2 years (Preferred)
  • Customer support experience
  • Technical support