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Computer Solutions Jobs in Illinois (NOW HIRING)

Viral Nation Inc.

Solutions Architect

Chicago, IL

$65 - $85.50/hr

Our integrated solutions align strategy, talent, media, and technology with culturally relevant ... Bachelor's degree in Computer Science, Data Science, Engineering, Business Analytics, or a related ...

Vizient

Solutions Architect

Chicago, IL

$135K - $236K/yr

The Solution Architect will be responsible for defining architecture standards, guiding development ... Bachelors degree in Computer Science or related field a plus. * 7 or more years' relevant ...

Vizient

Solutions Architect

Chicago, IL

$135K - $236K/yr

Summary In this role, you will serve as an AI Solutions Architect within Vizient's Platform ... Master's degree in Computer Science, Information Systems, or a related field preferred. * 7 or more ...

Pryon

Solutions Architect

Chicago, IL · Remote

$160K - $180K/yr

As a Solutions Architect at Pryon, you will be at the forefront of translating federal customer ... Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical ...

Honeywell

CAD Specialist II

Rosemont, IL

$76K - $95K/yr

As a CAD Specialist II, you will work with a group of experienced CAD designers in the Rosemont ... As a trusted partner, we provide actionable solutions and innovation through our Aerospace ...

Honeywell

CAD Specialist II

Rosemont, IL · On-site

$76K - $95K/yr

As a CAD Specialist II, you will work with a group of experienced CAD designers in the Rosemont ... As a trusted partner, we provide actionable solutions and innovation through our Aerospace ...

University of Utah

UU Student - Computer

Campus, IL

$15/hr

Details Open Date 06/24/2026 Requisition Number PRN17158N Job Title UU Student - Computer Working ... Develop and enhance web scraping solutions to collect data from external sources Clean, transform ...

University of Utah

UU Student - Computer

Campus, IL · On-site

$15/hr

Details Open Date 06/24/2026 Requisition Number PRN17158N Job Title UU Student - Computer Working ... Develop and enhance web scraping solutions to collect data from external sources Clean, transform ...

University of Utah

UU Student - Computer

Campus, IL

$15/hr

Details Open Date 06/24/2026 Requisition Number PRN17158N Job Title UU Student - Computer Working ... Develop and enhance web scraping solutions to collect data from external sources Clean, transform ...

Honeywell

CAD Specialist II

Rosemont, IL · On-site

$76K - $95K/yr

As a CAD Specialist II, you will work with a group of experienced CAD designers in the Rosemont ... Our products and solutions enable a safer, more comfortable, and more productive world, enhancing ...

Tradebe

AI Solutions Engineer

Chicago, IL

As an AI Solutions Engineer, you will accelerate business value delivery by rapidly turning ideas ... Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent hands-on ...

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Computer Solutions information

What are the key skills and qualifications needed to thrive in Computer Solutions, and why are they important?

To thrive in a Computer Solutions role, you typically need a strong background in information technology, troubleshooting, and systems analysis, often supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with operating systems (Windows, Linux), networking equipment, and remote support tools is essential for resolving technical issues. Excellent communication, problem-solving, and customer service skills set top performers apart in helping clients understand and resolve technical challenges. These skills are crucial for ensuring reliable IT support, minimizing downtime, and building trust with users and stakeholders.

What is the difference between Computer Solutions vs Network Technician?

AspectComputer SolutionsNetwork Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, client sites, remote supportData centers, client sites, network infrastructure
Industry UsageIT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

Computer Solutions professionals focus on hardware and software support, troubleshooting, and client assistance, often working in office or remote environments. Network Technicians specialize in network infrastructure, configuration, and maintenance, typically working in data centers or on network hardware. While both roles require technical certifications and share some work environments, their core responsibilities differ significantly, making each role unique within the IT industry.

What are Computer Solutions?

Computer Solutions refers to a range of services and products designed to address various computing needs for individuals and businesses. This can include technical support, hardware and software installation, network setup, cybersecurity, and troubleshooting. Companies specializing in computer solutions help clients optimize their IT infrastructure, resolve technical issues, and ensure smooth operation of computer systems. The goal is to enhance productivity, reduce downtime, and provide reliable technology support tailored to the client's requirements.

What are some common challenges faced by professionals in Computer Solutions roles, and how can they be addressed?

Professionals in Computer Solutions often encounter challenges such as rapidly evolving technologies, managing diverse client needs, and troubleshooting complex system issues under tight deadlines. Keeping up-to-date with industry trends and regularly participating in training can help address the fast-changing tech landscape. Clear communication, strong problem-solving skills, and effective collaboration with both technical and non-technical team members are also crucial for overcoming daily obstacles and delivering tailored solutions to clients.
What are popular job titles related to Computer Solutions jobs in Illinois? For Computer Solutions jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Computer Solutions jobs in Illinois look for? The top searched job categories for Computer Solutions jobs in Illinois are:
Computer Solutions jobs near you
Infographic showing various Computer Solutions job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.
Computer Systems Support Specialist

Computer Systems Support Specialist

Aqueity

Downers Grove, IL • On-site

Full-time

Medical, Dental, Vision

Posted 20 days ago

Job description

Computer Systems Support Specialist - On-site
Aqueity is looking for a skilled Computer Systems Support Specialist who is responsible for providing technical support and troubleshooting services to our clients. The Computer Systems Support Specialist supports and resolves issues related to workstations, printers, servers, networks, Microsoft 365, and vendor-specific hardware and software. This role requires strong technical aptitude, excellent customer service skills, and the ability to diagnose and resolve a wide variety of IT issues in a fast-paced Managed Services environment.

Responsibilities

Technical Support & Troubleshooting
  • Provide IT support for Microsoft core business applications, operating systems, and cloud services
  • Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
  • Provide basic remote access solution implementation and support: VPN, remote services, and Citrix
  • Support disaster recovery solutions
  • Resolve service requests during the first phone call if possible, and escalate when needed
  • Quickly and correctly identify the user's issue and recommend the most efficient solution
  • Handle difficult situations calmly and with confidence
Service Desk Operations
  • Monitor remote monitoring and management system alerts and respond via service tickets
  • Triage and classify incoming service requests by gathering information
  • Document and track all required information to support accurate ticket reporting
  • Answer all web-based inquiries and phone calls within the Service Desk’s response time goals
  • Communicate with customers about incident progress, upcoming changes, or outages
  • Maintain good organization and follow each user issue through to completion
Customer Service & Communication
  • Display empathy for technology users and their challenges
  • Patiently walk users through troubleshooting steps
  • Maintain a positive and friendly attitude toward all team members and users
  • Improve customer service, perception, and satisfaction
Documentation & Knowledge Management
  • Document basic support processes and recurring issues
  • Escalate recurring issues to next-level support engineers as needed
Proactive & Continuous Improvement
  • Productively fill down-time to improve technology infrastructure and processes
  • Proactively suggest solutions to recurring user or technical issues
  • Contribute ideas to enhance service quality and efficiency
Teamwork & Collaboration
  • Work collaboratively within a team environment
  • Communicate effectively with peers and escalate when appropriate

Education & Experience

  • Minimum high school diploma required
  • 2+ years of experience in an end-user technical support role or equivalent combination of education and experience
  • Experience working with an IT managed services provider or IT consulting firm strongly preferred
Required:
  • Advanced understanding of operating systems, business applications, printing systems, and network systems
  • Strong problem-solving and diagnostic skills with the ability to think outside the box
  • Understanding of various support tools, troubleshooting techniques, and how technology is used to provide IT services
  • Technical awareness to match the right resources to technical issues
  • Typing proficiency to ensure quick and accurate service request entry
  • Able to multi-task, adapt to change quickly, and manage competing priorities
  • Strong verbal and written communication skills
  • Ability to translate technical language into user-friendly explanations and action items
  • Self-motivated and able to thrive in a fast-paced environment
  • Detail-oriented documentation skills
  • Able to lift 40 lbs. of computer equipment
Preferred:
  • Experience with ConnectWise and/or Kaseya
  • CompTIA A+
  • Microsoft MTA/MCSA
  • Other relevant IT certifications
What We Offer
  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Performance-based bonuses and incentives
  • Supportive and collaborative work culture
  • Professional growth and advancement opportunities
  • On-the-job training and mentorship

Pay: $45-60k per year

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