Technology Support Technician
Topeka, KS · On-site
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Information Technology Services Position Title: Technology Support Technician Department ... Provides telephone and face-to-face support to Washburn employees regarding computer software ...
Topeka, KS · On-site
$50K/yr
Information Technology Services Position Title: Technology Support Technician Department ... Provides telephone and face-to-face support to Washburn employees regarding computer software ...
Topeka, KS · On-site
$50K/yr
Information Technology Services Position Title: Technology Support Technician Department ... Provides telephone and face-to-face support to Washburn employees regarding computer software ...
Kansas City, KS · On-site
$18.75 - $24.75/hr
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Kansas City, KS · On-site
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Overland Park, KS · On-site
$19 - $25/hr
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Overland Park, KS · On-site
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Wichita, KS · On-site
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Topeka, KS · On-site
$18.25 - $24/hr
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$18.25 - $24/hr
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Pittsburg, KS · On-site
$14.75 - $19.25/hr
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Pittsburg, KS · On-site
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Great Bend, KS · On-site
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Great Bend, KS · On-site
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Computer/Software/Technology: Ability to utilize Microsoft Office suite, working knowledge of SQL databases, and basic understanding of computer networking, along with hardware and software ...
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Bachelor's Degree in Computer Science, Electrical Engineering, Computer Engineering, Software ... Experience with wireless technologies such as Wi-Fi and LTE Garmin International is an equal ...
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Overland Park, KS · On-site
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Overland Park, KS · On-site
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Olathe, KS · On-site
$118K - $156K/yr
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Olathe, KS · On-site
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$138K - $170K/yr
Passion for real time computer graphics and solid software engineering principles * 5+ years of ... Ability to work with export-controlled technology Desired Competencies: * Experience with rendering ...
$138K - $170K/yr
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Garmin is a leading technology company specializing in fitness and wellness products. They are ... Required : • Bachelor's Degree in Computer Science, Electrical Engineering, Computer Engineering ...
Olathe, KS · On-site
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$21.65 - $26.47
5% of jobs
$26.47 - $31.28
6% of jobs
$31.28 - $36.09
11% of jobs
$37.42 is the 25th percentile. Wages below this are outliers.
$36.09 - $40.91
11% of jobs
$40.91 - $45.72
16% of jobs
The median wage is $46.75 / hr.
$45.72 - $50.54
7% of jobs
$50.54 - $55.35
15% of jobs
$58.76 is the 75th percentile. Wages above this are outliers.
$55.35 - $60.16
6% of jobs
$60.16 - $64.98
9% of jobs
$64.98 - $69.79
4% of jobs
$69.79 - $74.61
9% of jobs
$21
$49
$74
A Computer Software Technology job involves designing, developing, testing, and maintaining software applications and systems. Professionals in this field work with programming languages, databases, and frameworks to create software solutions for businesses and consumers. They may specialize in areas like web development, mobile apps, cybersecurity, or software engineering. These roles require strong problem-solving skills, collaboration, and knowledge of emerging technologies.
Professionals in Computer Software Technology have a range of career growth paths, including advancement to senior developer, software architect, project manager, or team lead positions. Gaining experience and expanding your skill set in specialized areas such as cloud computing, cybersecurity, or data science can open doors to more niche roles. Many employers also promote from within, so demonstrating initiative and taking on challenging projects can accelerate your progression. Additionally, staying current with new technologies and obtaining relevant certifications can further enhance your career prospects in this dynamic field.
To thrive in Computer Software Technology, you need strong programming skills, a solid understanding of software development methodologies, and typically a degree in computer science or a related field. Familiarity with development tools such as version control systems (e.g., Git), integrated development environments (IDEs), and certifications like CompTIA or Microsoft Certified are highly beneficial. Effective problem-solving, teamwork, and good communication skills help you collaborate efficiently and adapt to evolving project requirements. These abilities are vital to delivering high-quality software solutions that meet user needs and industry standards.

Apply now Job no: 496113
Work type: Staff Full-Time
Location: Topeka
Categories: Information Technology Services
Position Title: Technology Support Technician
Department: Information Technology Services
Advertised Pay: Lower $50,000's
Campus Location: Washburn University
Application review will begin as applications are received and will continue until the position is filled.
Position Summary: Provides telephone and face-to-face technical support to faculty, staff, and students regarding computer software, hardware, and network issues in a help desk setting, both walk-up and in offices/classrooms.
About Washburn University: Washburn University is a teaching-focused, student-centered, public institution located in the metropolitan setting of Topeka that has earned national recognition for its high-impact programs for first-generation students. Washburn has a student body of just over 7,000 students, a significant and growing number of whom are first-generation and Pell-Grant eligible. The University has created educational pathways for all students to be successful and achieve their educational goals.
Washburn is dedicated to recruiting and retaining a dynamic faculty, staff, and student body and cultivating a robust learning and working environment and curriculum. We employ more than one thousand faculty and staff on our campuses throughout Topeka and strive to offer competitive wages, an excellent benefits program, and a supportive culture and a healthy work/life balance. Washburn seeks to create an environment that reflects our core values for creating positive IMPACT: inclusion, modernization, partnership, achievement, community and transformation. In 2024, Washburn was recognized as one of the best colleges in the nation to work for, according to Great Colleges to Work For program.
Essential Functions:
Installs images and additional licensed software supported by ITS on desktop, lab, and mediated classroom computers, and additional software on desktop, lab, and mediated classroom equipment with departmental and ITS leadership approval.
Installs and registers on the network, University computer systems in labs, offices, and mediated classrooms.
Troubleshoots hardware and software issues through diagnostic tests, Internet research, and vendor consultation, and implements the best course of action for resolution.
Works with vendors, online and through telephone support, to obtain replacement parts and install computer hardware components.
Provides telephone and face-to-face support to Washburn employees regarding computer software, hardware, and network issues; refers issues to other areas of ITS for resolution when necessary.
Maintains records of daily activities, including installations, troubleshooting, and repairs, to track user-specific issues, equipment maintenance, and invoicing customers for parts.
Updates inventory records as necessary to provide for the correct location and identification of computer assets.
Performs additional job-related duties as assigned or as appropriate.
Required Qualifications:
High School diploma, GED, or equivalent.
Experience in technical support.
Demonstrated effective problem-solving, organizational, interpersonal, and communication skills.
Proven ability to maintain confidentiality of information.
Demonstrated experience with Windows operating systems, at a technical support level.
CompTia A+ certification is required within six months of employment.
Physical Requirements:
Ability to move equipment weighing as much as 50 pounds on a daily basis.
Work schedule is Monday - Friday, 8:00 a.m. - 5:00 p.m., occasional weekend hours work may be requested to support university activities.
Preferred Qualifications:
CompTia A+ certification.
Associate or post-secondary degree in computers or electronics.
Experience working in an educational environment.
Experience working with macOS, and iOS operating systems and devices.
Hourly, full-time, Mon-Fri, 8am-5pm
Background Check Required
Advertised: 17 Jun 2026 Central Daylight Time
Applications close:
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Colleges, universities, and professional schools
501 - 1,000 Employees
Topeka, KS, US
1865