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Computer Software Specialist Jobs in Virginia (NOW HIRING)

Carilion Clinic

Communication Specialist I

Roanoke, VA

$20.10 - $28.14/hr

R160798 Communication Specialist I - Ambulance Dispatch - FT (Open) How You'll Help Transform ... Operates specialized computer software and computer systems in a timely and accurate manner.

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All JobsComputer Software Specialist JobsComputer Software Specialist Jobs in Virginia

Computer Software Specialist information

See Virginia salary details

$39.2K

$91.8K

$179K

How much do computer software specialist jobs pay per year?

As of Aug 10, 2026, the average yearly pay for computer software specialist in Virginia is $91,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $109,100.00 per year, depending on experience, location, and employer.

Is it hard to become a computer software specialist?

Becoming a computer software specialist typically requires a strong foundation in programming languages, problem-solving skills, and relevant education such as a bachelor's degree in computer science or related fields. Gaining experience through internships, certifications, and continuous learning of tools like coding environments and version control can also be important. The difficulty varies depending on individual aptitude and the complexity of the specialization.

What is a computer software specialist?

Computer Software Specialists are professionals who focus on the development, implementation, maintenance, and support of computer software applications. They work with various software programs, troubleshoot issues, and ensure that systems run efficiently. Their responsibilities may include software installation, user training, technical support, and collaborating with other IT professionals to meet organizational needs. Computer Software Specialists may work in various industries such as healthcare, finance, or education, adapting software solutions to specific business requirements.

What are the typical collaboration dynamics for a computer software specialist within a development team?

As a Computer Software Specialist, you will often work closely with software developers, project managers, quality assurance testers, and IT support staff. Your role involves bridging the gap between technical requirements and user needs, which means you'll participate in team meetings, contribute to code reviews, and help troubleshoot software issues. Collaboration tools like version control systems and issue trackers are commonly used, and strong communication skills are essential for coordinating tasks and integrating feedback. This teamwork-driven environment also provides opportunities to learn from peers and expand your technical expertise.

What is the difference between Computer Software Specialist vs Computer Software Developer?

AspectComputer Software SpecialistComputer Software Developer
CredentialsTypically requires a bachelor's degree in computer science or related field, certifications like CompTIA or Microsoft are commonUsually holds a bachelor's degree in computer science, software engineering, or related fields; certifications are beneficial but not mandatory
Work EnvironmentWorks in IT departments, technical support, or consulting firms, often focusing on software implementation and troubleshootingWorks in development teams, creating, coding, and testing software applications
Employer & Industry UsageUsed by organizations needing specialized software support, often in healthcare, finance, or tech sectorsEmployed by software companies, tech firms, or as freelancers developing applications

While both roles require technical knowledge and similar educational backgrounds, Computer Software Specialists focus on supporting, maintaining, and implementing software solutions, whereas Computer Software Developers primarily design and build new software applications.

What are the key skills and qualifications needed to thrive as a computer software specialist, and why are they important?

To thrive as a Computer Software Specialist, you need strong programming skills, a solid understanding of software development principles, and typically a degree in computer science or a related field. Familiarity with development tools, version control systems like Git, and certifications such as CompTIA or Microsoft Certified: Azure Fundamentals are often important. Problem-solving ability, attention to detail, and effective communication are standout soft skills for this role. These skills and qualifications are crucial for building reliable software, collaborating with teams, and adapting to rapidly evolving technologies.
Computer Software Specialist jobs near you
Infographic showing various Computer Software Specialist job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $91,801 per year, or $44.1 per hour.

IT Service Desk Specialist II

Lawelawe Defense Inc.

Quantico, VA • On-site

$60K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Who We Are
Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range of services to federal government clients, including program management, digital solutions, human capital and training, and medical staffing. Lawelawe leverages our NHO status to secure federal contracts that not only drive business success but also support our overall mission to uplift economically disadvantaged Native Hawaiian families and preserve the Native Hawaiian heritage.
You Are
As an IT Service Desk Specialist Level II, you will leverage your technical experience and proficiency to provide critical IT support. In this role, you will address and resolve complex user issues, ensuring seamless operations . and supporting users with exceptional customer service.
How You'll Make An Impact
The IT Service Desk II will provide technical assistance, support, and advice to end users for hardware, software, and systems via phone, email, or chat. Responsible for resolving moderate to highly complex technical issues, acting as the primary frontline technician to field incoming calls, and triaging tickets to respective tier levels within the service desk support structure.
Responsibilities
  • Answers questions, analyzes problems, and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat.
  • Resolves computer software and hardware problems of users.
  • Acts as a contact for users having problems using computer software, hardware, and operating systems.
  • Acts as the escalation path to resolve moderate to complex technical issues.
  • Specializes in certain aspects of technologies to assist the customer base.
  • Provides support for call overflow during peak time or reduced staff during peak hours
  • Serves as the first contact with customers who need technical assistance
  • Performs troubleshooting PCs, Laptops, Printers, and other devices using different diagnostic techniques.
  • Provide quick resolution and excellent customer service per the establish SLAs
  • Redirects unresolved issues to Tier III technicians or escalates to GSC for next level support.
  • Utilizes ServiceNow to manage tickets counts and respond to users.
  • Maintains SOPs and service catalog on installation of software, configuration of hardware and problem troubleshooting Establishing a timeline and protocol for harder-to-solve problems
  • Establishes timelines and protocols for harder-to-solve problems.
  • May be asked to staff the help desk or go to customer locations throughout the facility.
  • May be assigned to unblock CACS
  • May be assigned Entitlement Manager duties.
  • Responsible for maintaining an accurate and complete government asset inventory.
  • Ensures compliance with command training and other employment requirements in accordance with all established policies, procedures, and guidelines used in the MTF
  • Completes orientation and competency verification programs in accordance with departmental guidelines.
  • Other duties as assigned.

The Team
Lawelawe Defense Inc ("LDI") is an SBA Certified 8(a) Native Hawaiian Owned (NHO) SDB Lawelawe Defense offers an outstanding record of delivery on various projects encompassing: Program and Portfolio Management; Systems Engineering and Architecture; Network Engineering and Operations; Data Center Optimization and Operations; Desktop/Server and Application Virtualization.
Here's What You Need
  • Bachelor's degree
  • Minimum of four (4) years of experience as an IT Service Desk Specialist.
  • Active Secret clearance
  • US Citizen
  • IAT Level II Certification
  • CompTIA Security+ Certification

Bonus If You
Prior experience supporting a DoD environment
Benefits
  • A competitive compensation package
  • Comprehensive health and wellness benefits, including medical, dental, and vision plans
  • Access to company-provided retirement savings options with matching contributions
  • Opportunities for professional growth and continued learning
  • Additional perks such as discounts on various services and products

The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Candidates possessing the necessary qualifications for the position will be considered.
Lawelawe Defense Inc is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.
Offers of employment are contingent upon satisfactory completion of a comprehensive background verification, inclusive of a criminal record check. Employment may be subject to other background checks, as required by the position.
We are committed to fair and equitable compensation practices and are transparent about our pay structures. Our pay transparency efforts are aligned with state laws and regulations to ensure compliance and promote pay equity.

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